Lastarria Hotel

Very clean, helpful and friendly hosts. Location was excellent. Would definitely come back and stay.

Lovely staff, fantastic location, nice room.

Not impressed with David on Reception; a few things where he needs to learn customer service. Breakfast starts very late which is quite inconvenient for early tours etc.

Cute hotel right in the middle of the trendy neighborhood of Lastarria in Santiago. It was located on a little quieter street off of the main street and the service was very good. The reception staff were nice, my room was ample and clean, and there was a nice little breakfast in the morning. On our last day we had a leave fairly early in the morning, and the staff packed us up nice little breakfasts to bring along. So nice!

Nothing! Was all good :)

Lovely hotel and the nicest staff. So helpful and kind. Great location and close to shops, restaurants and the best outdoor market that's right next door. Clean nice sized rooms, comfy beds and great water pressure. Nice breakfast as well. We loved our stay here and would highly recommend.

Nothing. Lovely stay.

I arrived at the hotel with compromised credits cards from a fraud at the airport. The staff accommodated my problems an

The location was difficult to find and there was a second largerLastarria Hotel nearby

Brilliant comfortable room. Very modern, clean with great fixtures and fitting. Great location for bars and restaurants and metro.

The breakfast is in the cafe next door. Not a buffet. Only one coffee allowed (without extra charges) and then only eggs or avocado on toast, not both. No fruit available and no other choices. Poor for well over US $100.

The location is excellent—right in the heart of the Lastarria neighborhood. The room and bathroom are spacious and very comfortable. The staff is exceptionally friendly and helpful.

Unfortunately, there is no elevator, which makes it a bit challenging to bring your luggage to the room. However, I was kindly assisted by the staff on duty that day, so in the end, it turned out to be no problem.

Perfect location. Nice big room

Bad shower pressure. Got told they’d only change the towels every 3 days or we’d have to pay for it - towels were dirt stained and weren’t changed on day three - if I was at home I would change even more frequently than this hotel

Room was great and new super comfy! The balcony was nice to sit and enjoy the street performers and hustle and bustle of the street. The bathroom and frosted door let in a lot of light at night. Our room was on the top floor and there was no lift but the staff helped with our bags which was nice. Breakfast from restaurant next door was simple but nice.

Great place with restaurants on site, staff were great, helped booking excursions

Friendly and helpful staff. Very comfortable bed. Good location.

Spacious bedroom and bathroomGreat location- walkable to many restaurants and sites Helpful and friendly staff

Nothing No elevator so if walking up stairs with your luggage is hard for you, then it might not be the place for you

Location very good. Staff extremely helpful at reception. Clean and modern bedroom and bathroom. Plenty of bars, restaurants and cafes within easy walking distance.

Breakfast on Saturday and Sunday was awful. Most of the menu was unavailable on these days. Fruit had not been freshly cut, it looked old. The scrambled egg was grey and dry - inedible. Croissant was not good. Breakfast on Monday was better with more choice.

Made to pay by credit card and told if I didn’t I would have to pay extra in taxes. Not really what’s mentioned in the booking.com t&cs. Very inconvenient for me.

The location is great. You are in the center of the city, walking distance towards the attractions. Every staff member is very friendly and willing to help.

No elevator. But staff will always help you with your luggage.

Lovely modern apartment. Excellent location. Friendly staff. Breakfast provided by the cafe next door was excellent.

Quite a climb up narrow stairs if you’re on an upper floor.

Really loved the area. I was a bit worried it would feel unsafe but I would say it's really safe until around 11pm or so. It was easy to walk to different parts of the city. Breakfast was really nice, but took a bit of time. We walked to dinner down the street (great choice). No lift, so walking upstairs might put some people off.

Bed could be a bit more comfy, but I'm quite picky.

Very useful location for getting to sites of interest around the city, the nearby area is also quite lively with plenty of drinking and eating places. If you want somewhere quieter you might want to look elsewhere. The all inclusive breakfast was excellent. Staff extremely helpful and went out of their way to make sure we were looked after, special mention to Jesus, Marcela and Francesc, wish we could have spent a few more nights in Santiago!

It might be an idea to provide the rooms with small kettles and packets of coffee/tea, the all inclusive breakfast was excellent but doesn't open till later so being able to make this for yourself in your room might be useful.

Best possible location in the middle of everything. Great value, beds were comfortable and AC worked great. Staff were kind and multilingual. Near lots of restaurants and a quick walk to anywhere in the city you may want to see. Also nearby stores for sodas and snacks. Stay here you will not regret it.

No complaints :-)

The staff is absolutely the BEST!! They all spoke English very well and were always happy to help with suggestions or calling cabs. The location too is amazing!! There are so many restaurants and bars within a 5 minute walk I lost count. It is a 10 minute walk to Plaza Armas and all the museums.The room was very spacious and well appointed. The bathroom was huge and spotless. We also had a great balcony with Room 2

There is not an elevator. But I need the exercise by climbing the stairs up one flight