Felbridge Gatwick Hotel & Spa

Staff was helpful! Rooms were spacious.

For an Airport hotel to not have any kind of elevators or help with baggage is absolutely ridiculous. Our room was on the 2nd floor all the way to the other end, guess what? We had to drag three big suitcases (staff did help with 1 on the way in).

My king courtyard view was of the roof with a small glimpse of courtyard. No elevator to the second floor which was not mentioned prior to arrival. No assistance with luggage to room since no elevators. King bed was two doubles at first, but corrected.

Staff were very helpful.

This was to far from Gatwick to be considered an airport hotel. No simpler public transportation or shuttle, either.

Gave us room as far away from reception and restaurant as possible. No lift...MANY stairs. Staff did not give instructions on having to put a key card into wall bracket to make lights work...also did not give an extra key to do so. Gave us smaller bed.

Clean and tidy room, excellent service.

The hotel was further from Gatwick Airport and in my opinion is too far away to be included as a near airport category hotel.

Good pub within walking distance

We were lead to believe it is close to Gatwick Airport. It is not. There is no shuttle and you have to catch a cab at $25 to get to the hotel in the suburbs. If we had known this was so far from the airport we would have taken another option.