The Royal Hotel

The staff and location were good

Bathroom not clean, power went out for multiple hours didn't look as presented in pictures would just stay at the premium inn down the road

A good location on the sea front, just a few minutes walk from the town centre. Fabulous breakfast! Friendly staff.

There was nothing we didn't like.

The breakfast was exceĺlent English Breakfast cooked to perfection with lots of other choices cereals etc The location was very good the weather diabolicalThe staff were exceedingly helpful when asked to help Which they did with a smile.

The room was very cold and although there was an electric radiator it kept turning ltself off requiring a trip to the reception each time.

Great sea front location, friendly staff, basic room, but not alot of money. Quiet comfortable sleep,Fantastic breakfast. Would return

All good for the cost.

Everything we didn't know that the worst storm ever was going to hit the staff were great we were soaked and freezing but staff were great breakfast was nice but cold

Everything was great

Previous reviews were a bit mixed but I was very pleasantly surprised with the hotel. Very friendly and helpful staff. Fantastic breakfast buffet in the morning with selection of full English breakfast items as well as cereals/juices plus toast and jams. Excellent location on the seafront with parking directly outside for limited number of cars. Incredible value for money and well worth a visit.

The heating wasn't working in the first room I was given but reception quickly transferred me to a different room which was fine. Renovation is taking place outside but didn't affect my stay at all.

Great location, parking is free which we were lucky to get.

The room was freezing when we arrived. The radiator was turned off by that hotel at some point in the night.

Exceptional

The room was cold and heater was either on timer or not working properly. Property under renovation so unfair to complain as the price reflected this.

breakfast was good pleasant staff

divan bed was not good ended putting matress on the floor

Love this hotel, clean, friendly and in a good location, I have stayed on numerous occasions

Nothing all was good

I liked the breakfast served and the staff were highly receptive.l

Very small bedroom with no table or chairs.

The lady who own was lovely

Sea views nice place

Friendly, wonderful staff, good value! I can’t thank the reception, breakfast staff, and housekeeping enough for their attention, helpful attitude, and constant smiling faces! They go above and beyond what is needed to make the stay at the hotel welcoming, comfortable, and a really enjoyable experience! I have stayed there several times, and they now feel like family to me!

The hotel is being renovated, but it did not impede my stay in any way! The outside scaffolding is to be expected at the moment, and none of the work being done, impacted my stay!The only thing I can think of is the way heat to the rooms is transmitted! However, I brought it to the attention of the hotel and housing staff that I have a condition that makes me feel colder than a regular person! They addressed it, took care of my needs, and I was very happy!

Staff was extremely accommodating. Breakfast was excellent. The hotel is undergoing renovations and eventually will be great. Bathroom shower is a step up situation and needs to more accessible for older guests. Location is perfect. Loved waking up to the sound of seagulls!

Needs handrails in certain parts of hotel.

Friendly staff and good location.

Room very run down and breakfast of poor quality.

This was our second stay at The Royal and it was outstanding once again. The location is perfect, the staff are exceptionally friendly and professional, and the breakfast was excellent with a great variety. The rooms are spacious, comfortable, and very well appointed with quality amenities. We truly enjoyed our stay and can’t wait to return once the renovation is complete. Highly recommended.

large comfortable room, the shower was hot, breakfasts were great.

the place is a bit of a maze OK once you get to know where your going

Our room was a bit cold when we arrived, and the TV remote did not work. We were immediately upgraded to a superior room with a sea view, at no extra charge. It was warm, comfortable and clean. All the staff were friendly and helpful throughout our visit.

The hotel had warned us that the frontage would not look good owing to continuing refurbishments, which we were fine with. However they had not warned us that there would be no lounge or bar facilities either.

Sea front location near to amenities. Breakfast was very good, and catered well with gluten free options which can be limited in other hotels.

Room was clean not felt a bit tired decor wise.

The room was spacious and the bed comfy.Good value for money when rooms in the city centre were 3 times the price of Whitley bay. The breakfast was plentiful, I just overslept and only had time for a cereal breakfast!

There was a flashing light in the bathroom that i had to turn off as I couldn't do with it.No decaff coffee on the hospitality trayOnly minor details