Imperial Salford Hotel

Beautiful room. Wifi included.

Nothing, we were double booked ended up with an emergency room that hadn't been cleaned in months and offered a refund which we still haven't received.

Everything the wall had mould on, the beds were uncomfortable, the smoke alarm was covered in tissue paper, we had to wait an hour for them to find us this room but obviously not clean/prepare it. No soap, shampoo or toilet paper provided

Honestly not much other than free parking

The whole place smells awful, as soon as you step out of your car all the way to your room it smelt of cat urine. It was in a much worse condition than the pictures made it look. It was in a rough area and made us feel unsafe. The car park was full of litter and I was worried about my car being broken into or stolen. The ensuite was disgusting mold on the floor and walls, no hand soap supplied, it felt out dated and not looked after. The bed was like sleeping on a stone, I was genuinely questioning if there was even a mattress. Only a single uncomfortable pillow was supplied so it was very uncomfortable. The front window of the place was smashed and it just gave the whole place a sense of disrepair. The wall decorations were really strange. It just made me feel uncomfortable and unsafe.

Location was close to salford university

It was dirty and run down. The first room had no remote so the guy at reception moved me to the room next door which was just as dirty and disappointing as the first. Dirty walls skirting and corners black. I didn't want to delve too much into the beds. But I sat there on the bed contemplating what I could catch from it and decided i had to leave. I sat on the bed and read the reviews which I should have done before booking. Complaining did not get anyone their money back. So I stayed elsewhere. I was supposed to stay 5 nights but I returned on the 4th day to check out my room key. I figured if I cant get a refund at least they cant rent it to someone else. Reception stank of weed on my arrival and departure.

I booked this hotel solely because I required this location. The staff were very courteous and attentive.

For this price, they could have dusted the skirting boards and cleaned up better after the previous customers.

Filthy rooms with stains and...

Rooms did not feel clean, floor and walls had all kinds of stains, furniture damaged, holes in the wall, mirror fell on the floor.

Free parking, close to transport. Quiet, slept well.

All ok

The staff was available 24/7 helping us with everything and they were super friendly specially Hammad and taimour and the rooms were very clean and wide, will definitely come back

Not wasting more of my...

Lack of empathy/genuine customer service upon arrival. TV does not work at all. Bedside lamp faulty. Shower head holder completely broken off.

Basic

I was offeres tthis as an alternative to my booking with Imperial Hotel....it was more of a Hostel....no breakfast facilities....no parking .....not a proper alternative.

Located close to Manchester centre

Dead flies on windowsills, the noise, the smell and general decay. Nearly £400 for two rooms for the weekend, and then found out on the morning we were going that it's used by the local council as a halfway house for vulnerable families and drug addicts.PLEASE DON'T WASTE YOUR MONEY, STAY IN YOUR CAR, IT'LL BE MORE COMFORTABLE

Good location, easy access to central Manchester by bus or train

Unclean room, strange smells, sound from the streets coming in through windows, drafty, unclean bedding and towels

The hotel staff were friendly.

It was not worth the money. It wasn't clean. Things like paint over the floor and walls. Mold in the shower and around the sink.

The staff were very helpful and friendly sorting out an issue with my booking.

We had two rooms, one smelt like smoke and had brown marks on the wall and skirting boards. The Tv was broken in the other room. I also told the staff my car was parked in the parking lot and hey said they would sort parking but I ended up with 2 parking tickets so be very careful if you park there.Finally the bed was extremely hard and gave me a bad back.

Not a lot apart from being close to McDonald's and a shop

Lack of cleanliness, don't even think the room had been cleaned other than the bed linen which had been changed and was clean, the toilet hadn't been flushed properly, an empty toilet roll was on the holder with two new toilet rolls on the top of the cistern, the shower head didn't look great so we didn't shower, skirting boards were filthy all around the bathroom and room, stained protective bed sheet, didn't risk checking the matress else i'd probably not have slept at all, in the other room we had booked an open packet of condoms was in the bedside table drawer when looking for the tv remote, which there wasn't one. If we'd have had more time we would have checked out asap and found somewhere else to stay.

Very close to Salford university and shopping mall

No breakfast provided

There was a roof over our head. It's close to the train station and mcdonalds is handy for breakfast.

Where do you start!? I'm not for leaving snooty reviews but when you hear the word 'Imperial' it conjures up images of grandeur. It was a match weekend but the price is quite high for what you are provided. The mattresses are rock hard, there was no quilt on my bed so i had to go downstairs for one. The TV did not work, there was tea and coffee but no kettle. We had to put on a weather app to drown out the noise of the people on the street below and the neigbouring room. They potentially have a good product here catering for people going to watch United but it's a bit cheeky to have the price so high when the basics are not met. It's more like a men's doss house. It was quite grim on the first night and I had to take a stiff drink to make it feel more pleasant. If they could improve the bedding, ensure the telly worked and that there was a kettle in the room it would be a massive plus but I wouldnt come here again. I'd spend the extra schekels on a premier inn.

Horrific! Never again

The bed was rock hard and felt like I was laying on the floor. The pillows. Well your head sank. The bedding smelt musty. The who room stank of urine. Like it was engrained in the carpets. There was black mould all over the bathroom. The shower doors were hanging off. The shower went from cold to burning hot. Was unable to use.

Location

Hard bed / constant flushing sound from bathroom / room not properly cleaned /

Very poor

Dirty duve pulow with hair all over