The Grand Harbour hotel

Clean comfortable room easy reach for harbour and shops

Good location. Room nice and clean, comfy bed and good TV and tea facilities.

Shower leaked badly floor soaked after showering. Noisy family with young children stomping about from 7am in the morning no consideration for other guests but this is not a fault of the proprietor. Unfortunately some people do not consider other guests.

We really liked the way the room had recently been refurbished in a nice simple but attractive style. It was clean and we loved the fact that no dogs were allowed to stay there. It was very quiet.

Being January and cold wet weather we had hoped to check into a nice warm room. It was really cold and we had to turn the radiator on. It took a long time to warm the room. The bathroom was also cold and we couldn't find a way to turn the towel radiator rail on. This made showing quite unpleasant in winter. The mattresses on the two single beds were rather uncomfortable and could be greatly improved with a mattress topper?

Very clean , friendly staff nice location

Central clean and warm

Good value for money , nice and clean

Shower from overhead to hand held doesn't work and if your 6ft it's a little small

Room was large

The bed wasn’t the most comfortable, there was a slight smell in the bathroom

The location was brilliant the room was very clean the bed was very comfortable and the room was lovely and warm

cleansmelt fresh perfect location

Perfect location

No parking, had to pay but cheap enough as out of season

Clan comfortable room bed very comfortable selection of pillows kettle tea coffee accessible lift tastefully decorated

Clearer instructions for check in

Was there for visiting sister in a nursing home so was convenient and have use this hotel before

Table was a bit wobbly,didn’t like coffee but that’s a personal choice

Clean, comfortable, great location.

Breakfast was good. Location was spot on. Very clean and tidy . Was quiet

Could of done with a thermostat in the room to heat the room.

No frills but excellent value for money. Very friendly, helpful staff, clean, comfortable, warm, nice hot shower, superb location. Will definitely stay again.

Clean well provisioned room. Comfortable beds and environment. Responsive helpful staff

My mum is disabled and uses a walker which I mentioned in my booking but we were put in a room which was down a flight of 5 stairs. This was both difficult and potentially terribly unsafe had there been an emergency. That said, when I pointed it out the Reception were very obliging and we had a lovely lady assist us with our departure the next day.

Everyone was friendly and helpful.

Getting into the corner shower was a bit of a squeeze, though apparently other rooms had normal showers.

Proximity to the harbour and shops and restaurants was perfect

The rooms were very basic and made you feel more like you were in a hostel

Location, excellent Breakfast good quick service

Great location in the centre of town, with the breakfast facilities just around the corner. Comfy bed!

Whilst clean and tidy, the room and hallways decor was a bit basic. Public car parking only which wasn't that cheap.