Harbour Spring, Peterhead by Marston's Inns

Simple clean room with a bath!

Bit of a walk into the town but doable

The hotel was warm & comfy Facility’s are good food and staff were excellent

Room basic but clean. Bed okay although I had requested a double and got a narrow single.

Food was poorly cooked and not good value for money plus there were always things not available. Ordered a chilli which was 20% chilli, 80% nachos, rice and sauces and was luke warm. The Scottish breakfast was overcooked bacon and undercooked watery eggs.

Staff were great, attentive and friendly, made you feel very welcome in the establishment.

Comfortable and warm room. Good bathroom, very clean. Really nice staff over in the restaurant.

There were no negatives!

Location - food was also nice and good value

The heating was broken in my room, it was 1 degree and sideways rain outside. When I'd worked out it was broke (used AI to look up the make, model and error) it was too late to speak to anyone and I'd left the contact number with my colleague who was sleeping - so had to double up the duvet etc to stay warm. I did find out my colleague had an oil radiator so obviously a problem at this hotel that is on-going. I spoke to the staff in the am and said i would like a call to discuss a payment refund - part of full. No return call was made (and i've given 5 days till this review). The bathroom also had leftover hairs on the shower wall.

The location, the price and staff friendliness

I stay here all.the time and never have issues but this time i feel standards have really slipped. The duvet cover had a whole in it, the curtains were covered in stains. I had to send my breakfast back as the eggs werent cooked properly, the time we waited for breakfast was ridiculous.

Friendly staff. Nice clean room. Free wifi.

Located on a retail park.

Staff were very friendly and helpful. The bed was very comfy. Breakfast & dinner were great.

I never got the chance to stay as the night porter would not allow me access

I didn’t like getting stranded out in the snow because the night porter said he wasn’t authorised to let me in even tho I had a booking and paid for the room. Iv been trying to contact them and booking.com to get refund and this is 72 hours without any reply!!

The staff were all genuinely very nice and helpful.The food, both dinner and breakfast, was delicious and cooked to order. The room was spotless, and the bed very comfortable

Very nice place staff were great good parking

The bed was so hard a could not sleep

Local, very good communication, clean & always professional.

Location to the town centre.

Big room and cleans

Wait only for drinks sometimes for 10-15 minutes

I liked that the hotel is very clean, I was in an accessible room on the ground floor, it was nice and quite basic but comfortable and fresh looking. You eat at the pub right across from the hotel, we had a lovely evening meal and the breakfast in the morning was great. The best thing about this place is the staff they really do go above and beyond so I would stay here again.

I found the bed on the high side and the mattress seemed very firm. I struggled to get into bed.The shower was very disappointing no power and the head could do with changing.

Comfortable room, good food in restaurant, lovely friendly staff

Can't think of anything

It’s easy to find. Plenty parking. Food and drink available in the restaurant across the car park

It was easy to find and an idealLocation for a trip to Crimond. Good facilities, comfortable beds and quiet location.Good major road links and local facilities to stock up on fuel and supplies for the journey home. The dinner and breakfast were excellent.

There was nothing we did not likeMy son had stayed there before for work and recommended we both stay at the Harbour Spring.

Room was good.

Restaurant,check in, room facilities, food

A lot of parking , restaurants and bars and petrol station nearby

In toilet they have bath tub , but the water tap have not pipe to do shower