The Waterwheel

The gardens were so lovely and beautiful, the rooms were comfortable, and the breakfasts were delicious.

Beautiful place and lovely gardens. The location was good for us as we got everywhere we wanted to go easily. Many attractions within easy reach. I would definitely go back if I visit this area again.5* for Donna who looked after us throughout our stay and everyone else. It was a pleasure meeting here. All the staff we met were helpful and friendly too.

Lovely accommodation in a picturesque setting. Lots of history to the building. Friendly attentive staff and excellent food.

We had a great stay at the waterwheel. We were made very welcome. The food was superb. My wife is gluten free, which was absolutely no problem at all. Would definitely recommend without any hesitation.

An excellent stay at the Water wheel, staff exceptional & welcoming. Well done Mark and Francesca.

Non

The owners and staff were extremely accommodating and proactive. They made the whole stay. Rooms are perfect. Lots of parking and a short walk into St Austell. Great gardens to wander in.

Great location and lovely gardens. Breakfast average.

The room was smaller than I would have liked and was an adaptive room which made showering unpleasant

Breakfast was excellent. Evening meals were also extremely good. Staff were also really friendly.

Lovely building with fantastic gardens, rooms and food excellent, friendly staff and Kernow the dog was there to welcome us.

Nothing to dislike

the staff were really friendly, helpful and professional. the meals were well priced and excellent. breakfast was cooked to order and was therefore fresh and tasty. the rooms were cosy and the bed very comfortable. the gardens were a pleasure to stroll through. although next to the road there was little or no traffic noise

The polite staff were always willing to help. The room was beautiful, clean, and had a lovely view over the garden. The breakfast was substantial, and there were a number of choices. The garden was stunning and gad a good path through it.

There wasn't anything major. I think some of the chairs in the restaurant and bar stalls are showing some wear. For my husband, who is a little unsteady on his feet, it would have been great to have a slip mat in the shower. To be honest, everything else was great and made these seem insignificant.

Garden outstandingGood parking areasLovely walks nearby

Lovely building, very clean, excellent food and a fantastic garden to walk around. Owners and staff very welcoming and friendly

Nothing not to like

Staff where very friendly. Other guests where friendly. Meals great. Great location. Would recommend to anyone.

Good location, great food , friendly staff

Friendly staff, huge portions lovely setting ideal location for sightseeing

Bathroom area could be a little bigger

Staff are very friendly and the property was very clean and fresh. We enjoyed freshly cooked food.The garden is beautiful with its pond and waterfall, you could spend a peaceful day just relaxing there with a good book.Would love to visit again in the future

Amazing, the food was good and the staff and the owners so friendly, would stay here again.

TV reception not the best.

Breakfast was excellent, plenty of choice Dog facilities were fine

Disappointed with St Austell nothing thereEnough said

The quality of the breakfast was excellent and the conservatory with views of the grounds a lovely place to start the day. I also liked that there were mugs in the rooms rather than the tiny cups and saucers hotels usually provide. The room and bathroom were both generous with plenty of plug sockets in the right places. However, the best thing about the hotel is that every single member of staff was warm and friendly, and the atmosphere was calm and relaxing. I would recommend and stay there again.

I would have preferred that dogs weren't allowed in the dining areas.