The Lion Gate Mews

The location of the property was excellent for us - we wanted to walk some Thames Path, shop at Kingston and also go up to Tate Britain for an exhibition. The property is contemporary, spacious, has good storage in the kitchen and bedroom, free parking outside the property, a lovely cafe opposite the property and the sound proofing was excellent (couldn't hear the traffic outside).

It took a long time to warm up the property. Eventually, the lounge was cosy, but only if the bedroom door was shut. The bedroom and bathroom, although heated, were cold at night. The flooring is laminate, so that probably didn't help with heat retention. We were the only people staying at the property, so we think it is more a high season place to stay and the heating had not been on for a while. We had to phone the manager to get the WiFi password - there wasn't any property instructions (the manager said there should have been). We were disappointed that the TV didn't have an HDMI outlet for us to connect our laptop to, but a small thing.

Location

Neat and tidy good valueExcellent communication Lovely cafe across road with 10% discount

Attending my cousins funeral in Kingston so excellent location and visited Hampton Court Palace the next day. Very comfortable and great hot shower. Their Cafe opposite was very welcome too for coffee and croissant. Nice to walk in Bushy Park too before the rain started.

Seemed to be only apartment without Christmas wreath on the door which was a shame. Toilet door swollen so hard to close and handle coming away from the wood. Just needs maintenance but would not stop us recommending this place.

The location was ideal.

Quite a basic apartment, poor furniture and soft furnishings.

It's well appointed accommodation and we have stayed before without any issues.

No duvet for the sofa bed. A used condom left under the sofa cushions and no reply from the manager when we called to ask for a duvet

I have recently had 3 stays at The Lion Gate Mews and I can't recommend it highly enough. Spotlessly clean, warm, and very comfortable beds. Mark, the Manager, could not have been more accommodating and was super helpful. I have already been recommending The Lion Gate to friends and family.

Apart from the excellent property, cleanliness, and facilities, the service provided by director Mark was exceptional. The coffee shop and snack bar are just across the apartments, and the underground station is just a few minutes' walk.Thank you

Absolutely fantastic! clean, good location, parking onsite. Next door to Hampton Court Palace and opposite Bushy Park. Lovely food at the lions gate cafe opposite. Lovely comfy beds and so quiet at night.

The accommodation was clean and tidy. It was sound proofed and it was in a very convenient location.

The location to the palace was very convenient and allowed us to do a lot more than normal. There are parks on all sides to explore, and a bus stop is very close. The kitchenette is super helpful for saving money on food, although finding a grocery store takes a bit of a trek. One night as we were cooking, my husband burned some butter and the fire alarm went off in the whole complex. The owner was sooo nice about it, saying how the smoke detector is sensitive, but I think it's just doing its job.

The walls were pretty thin....if you have active neighbors you can hear everything.

Great location for visiting Hampton Court Palace, literally 5 minutes round the corner. Also Direct train into Waterloo only taking 30 mins. Apartment was ideal for our family of 3. Bedroom was lovely as was the bathroom. Sofa bed wasnt the comfiest but ok for a few nights. Area was quiet with nice walks nearby.

Communication at first wasn't great, messages sent after booking went unanswered. Had to phone for bedding for the sofa bed. Was unable to leave luggage on our last day to visit the Palace, thankfully our bags were able to fit in the lockers provided there.

The apartment was very clean, modern and comfortable. Bedding and towels excellent quality. Mark was very apologetic about the bathroom situation which Booking.com said was a 'private bathroom' when in fact it was ensuite. Not ideal for friends sharing and having to go through the main bedroom to use the bathroom facilities. Mark did his best to say sorry and gave us free coffee vouchers for the Lion Mews cafe.

The ensuite was not acceptable for my sister and I. The description given said 'private bathroom' when it should say clearly 'ensuite'. I took 'private bathroom' to mean not a shared bathroom. This made our stay uncomfortable as for three nights my sister had to keep coming through my room to use the bathroom facilities. I also asked for a bath tub and this was not provided despite emailing.

Location perfectExceptionally cleanVery comfortable bed

Poor Wi-Fi connection Heater in bathroom didn’t workHeating was ok but may be an issue in winter months.

Location, clean and good size.

Can't fault

Very clean and tidy. Had a most of what we needed. Unbeatable location and free parking!

Was missing a proper oven and washing machine (my fault for not checking) so it was more like a hotel suite than a serviced apartment. There was also no dishwasher.

It was clean, comfortable and exceedingly close to Hampton Court Palace and Bushy Park.

Bathroom door stuck a bit.

The location was perfect for us. We loved being in this area of London and its surrounds, and we were able to easily visit Bushy Parkrun and Hampton Court Palace.The room was quiet, and I felt relaxed throughout my stay. The traffic was quieter in this area of London too, a bonus for us.The room was clean and well presented.We would stay here again.

Amazing location, great parking spot and clean

Very convenient for where we needed to be. Clean comfortable, great to have parking.

Excellent location, car parking was a major reason for our booking.Everything we needed was in the accommodation.Oven, hob, microwave, fridge, with freezer compartment, dishwasher.Two rooms two bathrooms. TV.Apartment was nicely decorated and furnished. Very clean and well maintained.Very convenient for Hampton court palace.Bus stops in both directions very close to accommodation.Nearest pub/restaurant 5 mins walk, more choice over the bridge, maybe 15 min walk.Walking and cycling across the road in Bushy park.Entrance to lion gate mews not very obvious, but it’s almost on the zebra crossing next to the Lion gate entrance for the Hampton court palace grounds. easy to find with that knowledge.

All good