Campanile PRIME - Wroclaw Stare Miasto

hotel location friendly staff clean room

The breakfast was really good and the room had all the required amenities. The location of the hotel is really nice and the transportation and supermarkets are close by. The staff was kind.

We were celebrating an occasion and informed the hotel staff in advance about preferring a room with a nice view. Sadly we got a ground floor room facing the parking area so had to keep our room shades closed throughout our time there. Despite arriving at the hotel reception well in advance and requesting for an early check in, the hotel staff were not able to inform us if the room was ready yet and only when we kept asking again, did we get to know that the room was already ready for check in. I think these small things could be improved slightly though everything else was excellent.

The location was really good - right opposite a tram station- easy access to public transportation.Most of the staff were really nice except one male person- who was rude

The beds and pillows were really uncomfortable. The second day when requested the room to be arranged , it was done only partially

I like the location. 17 Min walk to downtown. You also have stores near you and even Macdonald's.

The floor of the room was not clean enough. The food ( breakfast) was not fresh enough: apples were not fresh. I did not like the breakfast.

The room was clean, the location was good and the breakfast was very nice.

Nothing, it was all good. The only small thing I didn't totally like was that the pillows were very soft, but this isn't a big problem and some people like this.

Very helpful staff, hotel and room very clean, nice breakfast, beautiful location

Location , room cleanness

poor room equipment

The restaurant and the bar

No heating no room service

Room was dated, although met our needs for one night. Great value for money

Tired decor in room

Location

The room was smelling dusty, sheet where not clean.The carpet in the room in a very bad shape

location was OK, breakfast as for 3* hotel was OK.

The room was overprized.....

We had a wonderful stay at the hotel. Every year we stay there because everything meets our expectation. The location is perfect, price reasonable, breakfast delicious and the staff at the reception very nice, polite and professional.

Decent hotel in great location. Tasty breakfast, nice room, friendly stuff.

No water in the room. The bathroom was quite dated.

Good location. Excellent customer service at the front desk

Shampoo under the shower empty

Great location, clean good-sized room.

The hotel is very nice. We were staying the second year here. Location of the hotel is perfect, walking distance to old town. Staff at the reception very polite and professional. Rooms are clean, breakfast delicious. All you need to have a great holidays. Fully recommended.

The staff was kind. It's a 20 minute walk from the city centre, less with public transport.

The room wasn't super clean. To be honest, we expected more for the price paid. Toilets are lacking the basics: toilet brushes, for instance.

Position, price compared to Wroclaw average

Not enough personel to take care of the hotel at least at and all of them very young with lack of experience. Breakfast is not well managed, tables not clean and messy. In addition I asked to fix a window which was not properly closing to avoid the noise from the street and, not only nothing happened, but not even a feedback or the proposal to change room

Location

No towels change, there was no gel in shower

Comfortable well equipped room, helpful staff who of course speak very good English. The hotel is a short walk from the main square, and is right next to a tram stop, so it's a quick tram ride from the main railway station.