City Central Hostel - Pokoje prywatne

The location was the only good thing about that hostel

The bathroom never worked once when we stayed there. We had to go from the 4th floor to the 2nd floor every time we needed to shower. We got locked in our room and couldnt get out the lock broke with us stuck inside and the staff did not help.

- the only good thing ab this place is location and key in the locker - it was easy to get in the room.- suitable for 1 night just to sleep

- not only the shared bathroom didn't lock (there was a key hole, but no key!) - it couldn't even close, because humidity made door wood expand! so, you have to sit on the toliet, see the corridor through the hole, and pray your neighbors don't decide to walk around.- the cheapest smelliest possible detergent - smell-sensitive people won't be able to sleep on these sheets.

Price, location and privacy.

Prime location in old town proper. Clean rooms, everything works, doors lock, etc.

They require a hefty deposit on top of the rental price, paid through a link they give you. Even after an entire month they haven't returned the deposit and I suspect never will. Questions in chat are answered with the same autogenerated message. In front of the building there were a bunch if garbage containers with rats rummaging around them in broad daylight.

Everything was fine. Room was clean, bed comfortable, shower nice, location excellent. Good instructions how to check in. No problems at all. We recomend it.

Everything is good? i like room with electric kettle because I'm coffee lover☕ and also the comportable bed so good and clean ?

Please booking.com do not let this people register their so called hotel in your site, they only care about money not other people confort, what you see on the photos is not what you get in real life, and they take 150pln from me for deposit I'm waiting for them to return it back, they said after 14 days time, and when i book this hotel they didn't say nothing about deposit, i don't know what to called it, it's not even a hotel to me, it's like a camp, arriving there alone i feel i have been scam, the cooking stove, is not working properly, it's has four head but only two is working, and this two head of cooking stove serves everyone in the building, no cooking pot you have to buy your own cooking pots, 520€ for 14 days is a scam and they still get 150 pln from me for deposit, I'm still waiting for them to return back my money, when i don't get that money i will first inform the police, to tell them to give me back my 150pln, if the police didn't respond then i will do what's on my mind, every rooms in each apartment is 3 they have like 4 stairs meaning they have 12 rooms and some Rooms host 3 people some 2 people, we will be talking about likely 30 people using two head of stoves to cook food, how is that possible? they're treating people like animal for their own had earned money, too bad

Very central (Location)

Bed was a bit uncomfortable and underneath the sheets wasn't clean. Hairs.

Perfect location with a cat cafe next door!

A bit convoluted to actually get in- have to go to another location first to sign in. Very hard bed. One washing machine, though it's on the forth floor (bearing in mind no elevator) in the bathroom and there is no dryer. First floor shower leaks terribly all over the bathroom floor.

Well..where to start..AVOID AVOID AVOID1. Hassling me for money transfer to unknown bank account whereas on booking it clearly stateS PAY AT THE PROPERTY. It was only when I complained to CUSTOMER SERVICE and they intervened they stopped threatening me with not giving me access codes! When they finally agreed I can PAY AT THE PROPERTY I had to go to a sister hostel and then drag suitcase on cobbled pavement in merciless heat back to where I was staying overnight. About 1km?‍♀️Not a WORD of apology from the staff.2. OVERCROWDED 3people room - with a single and sofa bed, no storage and with suitcases on the floor it LEFT us literally with 1SQ METER of floor space-GREEDY-it should be at most DOUBLE ROOM!3. Dingy corridor was some kind of experimental DIY showcase with a lino on the floor posing a tripping hazard. The fridge which was placed in the middle was obstructing part of the corridor and fire escape!4. DIRTY, TORN too small bed sheets, bedding which just rolled up-I just couldn’t wait to leave this place and couldn’t be bothered with futile communication with the staff5. ..and finally STAFF- UTTERLY UNPROFESSIONAL -they couldn’t care less. No WELCOMING email but straight to DEMANDING payment upfront. As I said earlier instead of enjoying my trip I WAS TRYING TO ESTABLISH why they need payment upfront if it states differently on booking.com. There was ALL SORT OF RIDICULOUS EXCUSES-one of them that’THAT THEY CANT BE SURE THAT MY BANK CARD ISN’T STOLEN’ and therefore require bank transfer!?! What the heck???Once I left this place they again HASSLED me and DEMANDED my bank account details allegedly to return potential DAMAGE FEE of £30 which was taken from my bank card via Booking.com. When I refused and asked why not just returning THE FEE to my bank card they FIRST said they need my banking details because ‘I PAID FIR MY STAY IN CASH’!?!

There was a kettle on the desk but there was NOWHERE to plug it in? Eventually found the socket near the floor SO the kettle was moved and was battered by the door lolDefo worse accommodation I stayed in during my 6week trip round Europe.

Location and Air Conditioning

There is one bathroom for 3 or 4 rooms. Toilet should be separated from the shower. Lights on the stairs have too short time. Not the cleanest place.

Received confirmation letter, but when arrived, did not have booked rooms for us. Charged full price

to be honest, the only positive point for me was location, where actually there are several option to stay with discriminantly better offer and service quality

what I really was confised with and upset it is poor service level, missed bathroom in the accomodation, for unreasonably high price 256 zl. No breakfest and parking place, dispite it was checked on via booking com web. No hot water! The outside promoting picture on the website does not fit to reality at all. Real one is different in worse.

Location

They have charged me for the accommodation both bookim and the hotel, it was quite difficult without a person visible everything by phone, so the hospedsje was mad expensive considering the category.

The location was very good. It's right in the center of the old town near the main square.

It's supposed to be a hostel and yet my room was up four flights with no elevator. I had lots of heavy luggage to carry and it was dark as the stairwell lights only stay on for a few seconds at a time. Also, the facilities weren't in very good condition. The bathroom toilet seat was completely detached from the toilet.

Location

Dirty bathroom, one toilet and bathroom for 1 floor that consists of 5 mini-mini apartments, bathroom and toilet and washer is usually booked so, it's not worth staying here even if you have no other options available, I paid 200$ for 3 nights, because I have no other options available near the center, and it was just waste of the money

The only thing that was good, was the location! Near the city centre.

This place was overall a bad experience that we had during our stay.Unhygienic, uncomfortable, no hot water, drinking water was bad, the place was not safe and quiet, air quality in the room was not healthy for breathing!!One of our rooms was with AC and the heater of the room was full and the switch was broken so we couldn't close the heater.We also found carpet bugs on our bed which we found not good for sleeping at all.

The place is ok but a bit of a scam

The facility is highly fishy. When you book, you are automatically charged of 150 PLN (40 USD), and not for the staying, then you need to call or email the facility to get an external link where to pay the actual amount (why is this not regulated by Booking?), anyway the 150 PLN is claimed in case of damage to the property (which hostel does this?), the deposit is claimed to be given back within 7 days from the departure.First of all, there is no protocol or anyone checking, they can simply give a damaged room and claim what they want. The trick is instead that after 10 days the money is taken from the deposit and they claim it the used bank that took it (right!?).

Very poor

I was happy with the location. However, They took over three weeks to return my deposit back. Moreover, they charged you an extra 2.00 on the total cost when you purchased the room. Also, the internet connection is very slow.

Superb

They asked me to pay through email link which didn't happen so they sent bank details. I did it they said didn't receive it inspite of me sending transaction confirmation, so I transfer it again they confirmed it they received it. Later I check with them for 1st payment they confirmed they received ot. When I ask them for refund they say it will take 2 week for refund. Which is not my fault