Boutiquehotel Schloßpalais

I really enjoyed my stay at Hotel Schlosspalais. It’s a nice and comfortable boutique hotel located right in the old city, just a short walk from both the historic center and Wernigerode Castle. The location is perfect for exploring on foot.The hotel offers convenient parking, which is a big plus in this area. Breakfast was good with plenty of options, and I appreciated being able to relax in the warm pool after sightseeing. Overall, a pleasant stay with great access, comfort, and amenities.

The bed was a hard and pillows not very comfortable

Friendly and efficient reception, very convenient location for getting into town, great view on the castle, spacious parking lot, good brealkfast, friendly service, cosy wellness area

Very good stay. Nice hotel. Nice location. Good breakfast. Very helpfull staff. Sauna after all day at work was perfect.

Good classical vibe

Singleroom bathroom toilet not accessible

Very friendly staff , very clean and location was perfect .

Wish they would be more rooms with a balcony

The wellness facilities (sauna, steam room, pool) were top notch! I also really liked that my room had a private balcony. The location was also very convenient.

The only thing that kept this overall rating at a "Good" rather than "Excellent" was the Wi-Fi. Wi-Fi reception was not so good, it kept losing connection after which I would have to login again. Rather frustrating, but the only downside to an otherwise excellent stay.

Lovely pretty room with balcony and air conditioning. View of the Schloss. Very clean. Small but excellent pool with swim against current. Good breakfast. Friendly, helpful staff. Here 3 nights, great time. Lovely town.

Friendly staff, good breakfast, great location.

I got the only room with a view of a wall and garbage bins.

I was completely charmed by this lovely little hotel. Our room was comfortable but we were fortunate to have good weather during our stay and I spent hours reading on the deck enjoying the view and the birds. The indoor pool is lovely and the breakfast which is served at the table was very nice. Parking is good and it is a short walk to the town square with its many restaurants and shops. The air conditioning worked! If I lived closer I would definitely make this a get away hotel.

location, parking, cleanliness.

room size to small to house motorcycle equipment

The staff were all very helpful and friendly. Most spoke good English which helped us poor German speakers. Our room was spotlessly clean and full of character. It had a great view of the castle and a lovely balcony. Breakfast was really good quality, it was served to the table in a classically decorated dining room. i.e. not a buffet.The hotel is only a short walk into town an ideal location for walking in the countryside. Overall an exceptional hotel in our view.

Nothing to add.

We stayed one night at the Boutiquehotel SchloßPalais and we throughly enjoyed our stay. The staff were friendly and helpful. The breakfast room was beautiful set up and the food was fresh and very well presented. The rooms were very well presented with good quality linen and bathroom accessories. The pool and spa areas were clean, well maintained and very nice way to relax after driving a few hours. Idea position explore the town and get use public transport.

I think the only thing was maybe the room we had was a little crowded with furniture, may be one less item of furniture for the size of the room we booked.

Very nice place. Spacious and comfortable room. Good rich breakfast. Swimming pool open 24h and 2 types of steam room that where on the schedule. Location close to the city center and walk-able distance from the train station.

A nice and cosy place. The staff were excellent, they were friendly and helpful and I loved the breakfast.

The hotel is located in proximity to the Markplatz and a beautiful view to the castle!The personnel is very attentive and polite.The à la carte breakfast is very generous.There is a pool,sauna,steam bath to relax and enjoy!I definitely recommend it!

Super friendly staff, attentive and thorough! We had an issue before arriving that the hotel employee solved in a professional manner. The location of the hotel is ideal, easy parking, and a lovely view of the castle from our room. The breakfast is really great, not the typical hotel buffet. One can order eggs and fruit salad to be made fresh. The atmosphere in the rooms and breakfast area was really inviting and stylish. We can't recommend this place enough!

Beautiful hotel just outside of the main shopping area of Wernigerode. Excellent staff, clean and comfortable rooms.

Second time i stay here! Roomsare big. Breakfast is nice and the staff is SO FRIENDLY. We will come back !they also have a parking. And the swimming pool is small, but super clean. Love this hotel

nothing. All was good

Our lovely room had beautiful view of the castle and a church, which provided sweet sounding bells that announced the time. The swimming pool was awesome! Breakfast was extensive, offering lots of choices in addition to a typical German breakfast of rolls, cheese and meats. The staff was lovely-welcoming and patient. The location was fantastic--quiet, but right on the edge of the beautiful old town, which is full of great restaurants and shops. The onsite parking made coming and going very easy. And the Harz Mountains are a very special part of the world, with great hiking options and beautiful neighboring towns such as Goslar and Quedlinburg.

Our bed was a bit uncomfortable.

The stay was great overall. The personnel were very helpful and informative and the whole atmosphere very quiet and cared for.The room was spacious and clean and the bed was very comfortable. The bathroom was clean and everything worked perfectly, also the hot water. We also had a terrace and the room was located very near the elevator and the dinning room, but we didn't hear any noises.Breakfast was abundant and had many options. We really appreciated that it was not a buffet but you could order what you wanted to eat from their menu so there is less food waste and everything we ate was freshly prepared. The pool and saunas were very clean and tidy. There is a wet Turkish sauna and a dry Finnish sauna (outdoors) with enough capacity. The circuit was easy to follow and even if it is small is enough for a relaxing day. Also, we could use the installations as much as we wanted giving notice to the receptionist.

Overall is in a good location, but close to a main road. Our room had a terrace that had a great view to the castle and old houses of the city, but was just in front of the parking lot which can disrupt the atmosphere and from there the sounds of the cars can also be heard. Nevertheless, the rooms are well isolated and inside was totally quiet.