Hotel Il Perlo

The view from our room was amazing, and the owner/staff were all friendly and very helpful. The included breakfast was generous and delicious. The room was small but comfortable and very clean. All in all, a picturesque and serene way to enjoy the lake.

Though it is possible to walk into Bellagio center, it is not close and not recommended after dark. As this is a biker hotel, that isn't a concern for many, but if you want to stay close to the town center, this is not the ideal.

The view was amazing. The breakfast was great. The shuttle service into town was a bonus.

The room was basic. The bathroom was small.

We didn’t realize we had booked a suite and they just finished renovating them. They were amazing!! Truly the most picturesque view, and the welcome drink was very nice. The complimentary shuttle is needed considering how far the hotel is from downtown bellagio.

The food is just ok for the price point. We were also frustrated with how thin the walls are, as we heard screaming crying children like they were outside our door but really were in the family suite. It’s also frustrating that the shuttle service doesn’t line up with available ferry times. We had issues getting to bellagio as ferries from Como were sold out for the day and ended up taking a €130 taxi ride. We took the shuttle into the city that night to pre-buy our ferry tickets home but found out we had to buy them day of. We needed to catch a 10:30 train, which meant we had two ferry options: 7:12 and 8:14. The shuttle, which is a 10 minute drive to town, starts when the lobby opens at 8am. We were uncomfortable with how tight the timing would be, and asked at 6pm the day prior if they could maybe take us down a little earlier, and they forgot to ask the staff until we followed up at 9pm. We were then told that we “should have asked earlier today”. We were directed to a list of taxi drivers, who all told us no or told us to ask the hotel to help us, but the hotel told us they couldn’t do anything and to try taking the ferry to Varenna (not where our train was leaving from). Eventually, we decided our best choice was to walk 2 miles down narrow, windy, hilly roads to make our ferry. Additionally, we were given a code to access the lobby upon check in, but it didn’t work so I couldn’t return the room key to the lobby when we left before it opened at 6:30 am. There was also signage that if we told them we needed an early check out, they could make us a breakfast box if informed before 6pm. We did that, and there was no breakfast.

Madi was a superstar; any hotel would be so lucky to have her and I’m so glad I got to experience her kindness, humor, intelligence, and care as a guest at this hotel. I cannot fault any of the staff. Location is gorgeous. Hotel is exceptionally clean. Breakfast and dinner are marvelous. I’ll be back!

This was an exceptional experience. When we arrived, we were offered an upgrade to a room with a very beautiful view of the lake that had a very large terrace. It was outstanding! The service at the hotel was great, as was the food!

I have no complaints

The location was perfect. The view was amazing.The room was extra clean, with all needed amenities. The food in the morning buffet was great. The staff was super friendly and helpful, anytime.We had an amazing stay. Suggested 1000/10

Phenomenal hotel: great view of the lake, great service, great restaurant, great everything!

Location and staff

The AC Wasn’t working properly

Incredible views of Lake Como, great service, free shuttle took us to Bellagio where you can shop, eat & take ferries around the lake.

Great location. New dining room was nice. Madi was exceptional!

Understaffed. No one at front desk at check in. Madi was doing double duty with van shuttle. Same with dinner on our first night. Only one waiter for entire dining room. Cockroach infestation in room next door. No rolls of toilet paper. Just flimsy thin sheets. Door knob pinched.

We had a corner room with a beautiful view of Lake Como. The staff was awesome and provided transportation into the city center. Breakfast was also very good.We would stay here again and recommend to friends.

Without the shuttle, it would be difficult to get into town. We completely enjoyed our stay here.

Our view was phenomenal. We had a newly renovated room and it was beautiful. The restaurant was as excellent and also had amazing views.

Nothing, it was excellent

What a wonderful historic hotel very close to San Marcos Square! Roberta, the breakfast server, was a total delight. Excellent breakfast. Nice afternoon treats and prosecco as well.

Awesome view! Rooms were off the chart (21 & especially 22). Staff was fantastic. They even made us breakfast boxes because we had to leave early.

Nothing!

This location is magical. The views are spectacular. The staff is so friendly and helpful. The food at the restaurant was amazing. We enjoyed our cooking class very much, the chef was top notch. Our room in the newly renovated suite was so relaxing with a view to take your breath away. They have a great shuttle into town so you are up high but not far away. We didn’t want to leave.

Great view and suits

Poor WiFi and breakfast

What a beautiful view! We had a corner room on the backside of the hotel which had a small wrap around balcony that would have allowed us to sit at the table and look north to Bellagio and the lake. Instead of sitting on our small room balcony we went to the hotel bar for our complementary check-in wine and sat on the large bar patio to enjoy the same view. Before coming back for dinner we took the hotel shuttle van to Bellagio which was much better than fighting traffic and looking for parking. The dinner at the hotel excellent.

Fantastic views of lake Como. Quiet and comfortable. Staff were all helpful and friendly

Nothing really bad to say.

Amazing view! Friendly staff. Hotel was clean and the rooms were as well. Definitely an older hotel, but looks like updates are in the works. The view from the patio is beautiful.

Really enjoyed the lake view from the balcony of our room and the panorama from the terrace and the restaurant. Special thanks to Fabio with his excellent shuttle service and all the helpful information

Tiny shower room