SAXX Hotel "Am Theater Karree"

Excellent warm staff greeting ( lovely young man , sorry can’t remember your name ) and introduction with recommendations for local eatery and Pubs . He loaned us a wine opener and ice and bucket .Comfortable beds chairs and view to mountains , extremely clean.

Plastic mattress protector which made for a hotter than needed sleep and noisy when you roll over . air con compressor rattled when it kicked in .

The location is a 5-minute walk from the train station. Everything is quite new and well-maintained. The room was a great size and had a nice interior. Very helpful staff.

Large rooms, very comfortable beds, perfect breakfast.

Lightly bad smell in the bathroom.

Great staff; from reception on arrival and the lovely lady in the breakfast area. Good room and great breakfast. Parking behind hotel( paid)

Nil.

The room was large and modern, very light, but with good curtains to keep it dark as well. Nice shower. The location of the hotel is very central, but the room was quiet anyway.

I had to pay over 20 euro for breakfast, which I thought was not worth it. Plenty of good options for breakfast nearby though, but not open on Sunday morning unfortunately.If the parking garage of the hotel is full, it is easy to find a parking space in the street. Only downside: you have to pay with coins. The hotel cannot help this of course.

Great location in the city center. Everything is new, clean and made for a comfortable stay. Private parking is 12 EUR a day and spaces are always available.

The location was very good, everything was very good. The room was large with big windows. Very clean and the washing facilities were exceptional

We liked everything

Clean, good looking with helpful personel.

Breafast was not so good as in other places.

Upgrade and the friendly stuff

Nice clean rooms

Great bed - one of the most comfortable ones from the hotels I have slept in. Very well though room - place to work, a comfortable chair to read or just sit and a nice bathroom. Separate words of appreciation goes to the staff - very helpful, nice and speaking english on very good level which was much needed when my brain stopped working and I couldn't speak german anymore that day:)

The staff were helpful and friendly, and the breakfast was good with lots of options. The breakfast staff offered coffee more than once, and cappuccino in fact, which was a nice touch.

It would have been nice to have had the wifi connection in different points of the hotel, but it was manageable.The shower was on the small side, but was also okay.There was no room service for until after 3 nights. It would have been helpful to have had it after 2 nights of a 4 night stay.

Fabulous staff, massive room, nice breakfast.

The pillows were uncomfortable, so I didn't sleep well, but the staff were great and did provide another.

New and modern, big room, Nespresso coffe, very clean, frendly staff

nice rooms

very noisy airconditioning, very small parking garage

Great location , great apartment!Very cozy bed. Details in a room are very, very nice touch ?

Really nice room big and comfortable good employees really friendly, help us a lot

It was the best breakfast I ever had in a hotel. The stuff was friendly and polite but not “fake” friendly so the freshly made eggs and the homemade ginger shots really surprised me which is not that easy. I’ll go there again, if I’m in the area.

the room was modern and clean. The breakfast was good.

I found it a little too expensive, however I do not know if their room prices are competitive to the rest of the area?

This is a very nice hotel with incredibly friendly staff. The rooms were clean and beautifully decorated. I'd highly recommend it.

We stayed in the big 34m^2 room and it was just amazing. The bed is comfortable, the windows are big and the room is bright. The rooms are very stylish and all in all just beautiful. I had to study there for my national exam, and it was easy to calm down and feel well there. it’s quiet, spotlessly clean and the staff is more than helpful. And the breakfast: AMAZING! Freshly made egg dishes for everyone, freshly brewed Coffea specialities and a lot of products vegan from Koro! I loved it. and thanks to the staff, who helped my mom with my crashed car! haha

Nothing to critique. just Hagen itself is not very pretty haha