Therasia Resort Sea and SPA - The Leading Hotels of the World

Location and restaurants food was amazing. The spa was great however facilities such as spa and rooms were a bit dated.

design of the rooms were a bit dated. it was just okay.

The resort is absolutely beautiful with breathtaking views and exceptional staff. The food was also a highlight. We will be back. Highly recommend!

Location was good. Room with balcony Deluxe Double was exceptional

Food was for the most part poor. The pizza in the evening was good, the salads and hamburger was mediocre and the frito misto was downright old and poor.

Beautiful location, nice amenities. The entertainment in the evening was lovely. The singer at the bar/restaurant was very good and make the evening very enjoyable.

The staff was nice but could be more efficient for a five star hotel. The pool staff could be more friendly and the service at the pool was slow and not engaging.

Stunning location and views. Website photos don’t do justice to how beautiful it is.

Despite the staff being kind, overall the service was poor for a 5-star hotel and the reason why we didn’t have an amazing experience.

Breakfast was good. Welcome was great.

Many of the staff members were rude. Our room had many issues.

Location, location, location. The room was large, quiet although some privacy issues. The reception and Customer service staff were wonderful

Very little. IF anything the breadth of food available especially if you are a fussy eater and don’t eat seafood. Perhaps the resort could have a ‘little’ facelift.

Beautiful views, setting and amenities

Very expensive to eat or drink there.

The location, views, cleanliness and comfort was exceptional. And the staff and service was superb

The location is fantastic! Most of the staff were really friendly and helpful. The rooms were very clean.

The restaurant “I Grusoni”: Part of the staff wasn’t friendly at all!We were 4 people and when we asked them to put 2 tables together at the front they said we cannot because the processes does not allow to have 2 tables together at the front. But then on a different night they were willing to break process when some clients ask to smoke as we were only 2 tables in the whole restaurant.My point is that they are not consistent for a 5 start hotel. It shouldn’t be about processes but about bespoke treatment to their customers. And that I didn’t experience at the hotel.

free unlimited beverages and water in the mini bar. Clean pool and private beach.

the dish of grilled food tasted not good.

Fantastic location and personnel. Two restaurants with a Michelin star as well as two more without (even if one of them is under the general supervision of one of the star chefs). The view from our very pleasant room was breathtaking.

The first part of our stay was perfect, but on the last day what I assume was a tour group arrived and the place became quite noisy and rowdy, which somewhat diminished the feeling of relaxation that the resort instigates.

The hotel was pretty incredible, swimming pools & view are unbeatable and you have access direct into the ocean too. Rooms were lovely too.

Everything was fantastic aside from the food, we booked the Michelin starred L'Arcipelago and immediatley left because the atmosphere was so dreadful (can't comment on the food as we didnt eat there!). The Grusoni restaurant was a beautiful setting but it was very average & overpriced, everywhere else in Sicily we ate vastly better food for the same price or less, you're paying for the view. My only other gripe was they charged 30% onto the bill for pool service which we literally next to the bar. 30% seemed a bit steep...

1. Staff were very friendly and attentive2. The Spa facilities were very nice and relaxing3. The balcony was a great place to relax4. The room was kept to a good level of cleaning and we were not disturbed when requested5. The views and location was beautiful

1. The food in the restaurants did not have enough options/variety. The menu's were quite restricted and limited, especially if you can not eat seafood. Having to ask for special requests all the time is uncomfortable and it means we don't know if they'll be able to make what we'd like or not2. Even though the staff were very friendly there was definitely some communication break downs between them. Quite a few times during our stay we're ask for something specific in regards to the food and it would not be done correctly. These would often be something quite simple (Like no mayonaisse on a sandwich, or eggs cooked well done) and it looks like either the waiter did not tell the chef, or the chef just made the food exactly as they always make it without looking at the request. The waiter then did not check that the food had been done as requested before bringing it out.3. In line with the above point, often at breakfast a waiter will bring out a coffee or egg that has been specially requested and you'll see them trying to work out which table it's meant to be going to. My coffee got delivered to the wrong table once and twice it took quite a long time to get it and i'd already nearly finished my food.4. The information given by the staff member on Day 1 needs to be more detailed and thorough, detailing all of the parts of the resort which are included and how it works. The waiter should also inform that the QR code on the menu is a completely different set of options than from what's printed in the physical menu. We were not aware of this until half way through our stay and don't often use QR codes.5. When asking staff for information they'd always be very kind, but often didn't know the answers and need to go and speak with someone else and still then the information may be incorrect. Eg. Where can we eat steak? and they directed us to the breakfast restaurant, where as actually it was the other one.

Top location with breathtaking and indeed unique view on the sea, the eolian islands and the volcano. Very good and caring staff. Our room (Vulcano suite on 3rd floor "with full sea view)" very nicely designed. Breakfast was excellent. Nice vegan restaurant, we enjoyed the 13 course menue.

No shadow on the large terrasse of our suite. Seaview in our room only when you stand up, NO seaview when you sit on either one of the chairs in the room or on the terrasse or on one of the sunchairs on the terrasse as the ceiling of the terrasse is so high, that you only see against the concrete ceiling. No privacy to the neighboring rooms on the terrasse. There is some noisy fan starting to run from 08:20 to late night that seems to come from a ventilation close to one of the outer restaurants so the big terrasse of our suite was almost not useable. Lot of area on ground level of the hotel with chairs but no shadow. Music at the pool bar and restaurant a bit too loud and rocky. The refurbished entrance hall has been recently repainted in a ugly light green that does not invite to sit in the lobby, despite being architecturally well designed. Prices of rooms, restaurants and the bar are too high throughout.

The hotel is stunning. Upon arriving it’s actually breathtaking the views and architecture. Beautiful rooms, lovely spa, staff are attentive, shuttle provided to my husband out of hours to climb the volcano. Pebble beach area is beautiful so don’t miss it. The food at Il Cappero could not be better or a more memorable experience. The chef re-designed my eight course tasting menu to accommodate a fish allergy which was great.

Besides the rooms everything very overpriced for what it is. 25 euros for almost all cocktails, none of which were memorable, along with a 20% surcharge for basically drinking by the pool (they said it’s for delivery to umbrella but even when we walked up to the bar we were charged the 20%). Feels like you are constantly being pushed to spend 200 euro plus on bottles of wine. Frequently prices are not told until you get the bill. Dinner at Cappero was amazing but at L’arcipilago purposely ordered meat menu as have a fish allergy and was horrified to take a bite into an anchovies dish.

The location, food and the service from the staff is absolutely superb. You cannot fault these things, all 4 restaurants serve delicious and high quality food and the wait staffs attention to detail is excellent. The rooms are more than adequate, the minibar is complementary as well which is a nice touch.

It's difficult to not become picky when you are spending a lot of money somewhere and some things may never happen to those reading the reviews:- for 2 days we were there, there was a crane boat shifting huge stones for the sea wall, blocking the view and making loads of noise in front of where you sunbathe by the pool. They started quite early and I was awoken to some quite large bangs when they started working at 8am. We were not made aware of this work being undertaken, certainly not told in advance, the boat just arrived and started to do it's work. This meant for the first 3-4 days we were unable to swim in the sea like all their advertising states. Bearing in mind the resort is shut for half the year, it just felt a bit ridiculous they were doing maintenance work during their summer season. - 2 instances we were woken up (at 9am so it wasn't like we were being particularly lazy since breakfast finished at 11am and we were there to chill) by the cleaners wanting to service our room... it seemed a little early to me.

The view on Lipari Island is fantastic Many restaurant amenitiesThe staff is super friendly and helpful to organise boats to go around the Aeolian Islands

As you can tell from photos, the property is expansive and has fantastic views. Of course, the weather is no one's fault, but in fantastic weather everything, of course, is more superior. The views and pools are very relaxing and offer a remote getaway if you are looking for that type of trip. When things went wrong, the resort did offer us 30 minute complimentary massages at the spa which was nice.

Though the resort is beautiful, given there is really not much on Vulcano island, the property could do more to ensure its 5-star status and make it a pleasant stay even if ferries aren't running due to weather or excursions aren't possible. The rooms are mediocre at best - nothing that states it is a 5-star resort (unless, perhaps, you do the suite with the hot tub on the terrace). However, our terrace wasn't cleaned or prepared for us upon check-in. Typically Sicilian weather in May is good, but unfortunately this year brought lots of rain and wind - of course, no one's fault. However, the resort did not do anything to proactively enhance our stay when we continued to ask them for possibilities. No excursions could happen, no boat rides were running, and they gave no alternative options for us during our stay. We ultimately had to cut our trip short because we truly couldn't do anything. While there are 4 restaurants at the resort, they don't offer enough when you are stranded there with nowhere to go! My recommendation is to ensure you plan a trip to Therasia during the high season in the middle of the summer when excursions are more likely to occur. Be prepared for a truly remote experience with no ease of getting between islands due to unreliable ferries.

Amazing location, the staff were very nice and the room was beautiful.

Nothing, everything was great