Trans World Hotel Auefeld

Location

No water in room no minibar with water, very long ways to front desk. Gym was terrible, walked out

Ample and clean rooms, comfortable beds, friendly service. Great value for money. The hotel was perfect for an overnight stay during a longer road trip.

Shower was not great and breakfast was expensive when not already part of the reservation.

Breakfast was nice

When I went to the hotel, there was no one at the reception. When no one came, I called the hotel and the person on the phone told me to come to the restaurant and that he would give me the entrance card there, but I had my suitcases with me and I didn't know where the restaurant was. He picked me up and took me to the restaurant and did the entrance procedures at the restaurant. I had to take a long journey with my suitcase inside the hotel. Also, my room was very cold even though it was winter. I traveled a lot and this was the first time I saw such a welcome. It was not acceptable to check in at the restaurant.

Coffee machine was broken, no bacon

No mini bar

Nice, clean, cozy. Good breakfast.

Parking costs extra money.

Clean, modern, functional, comfortable rooms.

It’s a bit mean to be charged €5 per day for parking when the hotel is situated out of town on an industrial estate with lots of space around it. Nothing was included in the price of the room, no breakfast, no tea & coffee, no parking. Again, a big mean.

The rooms were clean and a lot of Sport possibilities. The Staff was friendly.

Breakfast could be more rich in choices

Big room, very clean, friendly staff. Affordable price.

Room was okay, good size. However, it seems all their rooms don't have Air Conditioning and they don't even have Fans available to borrow. They only have a few "Suite" rooms with AC for which you we paid 30eur extra per night to upgrade as we arrived.Restaurant worker was friendly. Good service and good food options.

Hotel reception was allowing loud parties from group of guests in the terrace every single night. We had to call every night to complain. Also, we saw they were selling beers to these guests in the reception all night.They had an indoors parking garage that was always full. They told us to park in the outside area, and it turned out if you arrive at night this parking was also full.They almost charged me the full amount again even though I had already paid the room and only needed to pay an upgrade. If I wouldn't have noticed, they wouldn't have realized from their side either that they would be charging a couple hundred of euros too much.Reception workers were unfriendly and when we arrived, they didn't even give us information about the hotel, the recreational areas or others. They didn't even tell us how to get to our room.Gym worker was also unfriendly to several of us hotel guests. Gym is also very small, and even though it was free for hotel guests, you have to buy a drink from them if you want to drink anything while working out...The cleaning employee didn't refill the soaps for the following days.Some halls in the bottom floor had an odd smell.

room and breakfast

No sport gym facilities

Quiet and cool room

Restaurant, location far from city center.

Friendly and helpful staff, great gymgreat location

Cleaning, there were cobwebs in the corners of my room, bathroom not cleaned, shower gel empty. There was a very noisy group (Ergo insurance) partying in the outside space. I had to ask reception at 11pm to tell them to stop. Same happened at my previous day a few days earlier.

It was clean and modern

I booked a twin and emailed and they confirmed it would be a twin and not a double. But it was a double!!! Too tired ro argue so and to share a bed in a non appropriate situation

The hotel is clean, quiet and thecroom is bigger than usual hotel rooms

Welcoming. Comfortable and well located. Lovely staff and great food and beer.

Absolutely nothing.

Good breakfast, nice quiet room, comfortable beds, good free internet. Ample parking. Hassle-free for a dog owner with green areas around.

It was very quiet place and the room was very clean with a very nice view. The air conditioning was quite new and worked perfectly.

Passable 3 (surely not 4) stars hotel. Nothing special.

Very small room. 3 stars level. Location

Noise early in the morning

Room was good , big . Waitter in restorant was the best