Movenpick Bursa Hotel & Thermal Spa

Everything was amazing …. The Staff - special mention to Kadir at reception who checked us in , good room, cleanliness, breakfast buffet , Location of Hotel, thermal pool …. Was Excellent??

Free Parking and valet.StaffRoom size

Toilet size

I love it .. very nice hotel .. clean, comfortable, location, staff, every things nice.

Spacious rooms

Car park, mediocre breakfast

The staff made a special effort for our anniversary with a room upgrade, sweets and love pillows. Highly recommend the facilities especially the spa

Location and cleanness

Unfortunately The AC control is not at the room and we have to ask the receptionist to change the temperature and most of the time they will not change it because maybe if the language barrier.

Hotel Staff are very nice and professional, if you ask for anything they will get it delivered in very short time. The Spa is amazing and the breakfast is very good.

The size of rooms and the hot pool

The bed duvet and sheets where not soft.it seems it was not Egyptian cotton soft.

The location, room, facilities, and the staff were very friendly, cleanness

Amazing stay. Very comfortable beds. Soacious room. Location was ideal. Fancy Hotel of highest standards and quality. Very good breakfast.Check-in was seemless and done in a very timely manner.Staff helped us arrange a trip to Yalova, which we highly appreciated.

All was great.

Very clean and spacious room, the bed and the pillows are not comfortable at all, I got a neck pain from them and I had to sleep on the floor for 4 nights,must be changed. Lighting in the bathroom is very dim and poor.Friendly and polite staff. Location is ok.The Thermal was excellent and it’s free of charge.

Location, Staff and cleanliness

Check in delay we wait almost one hour

Location

The floor which i was they was a family with kids it was very noisy room number 210 i was upset

The staff is great and welcomeing, the hotel is clean and comfortable, the location is accessible ??

clean and room service. Abdul hadi was very helpful.

Thermal swimming pool, sauna and Italian restaurant

The breakfast wasn’t good

Excellent hotel that feels brand new, with beautiful and spacious (and super clean) rooms, with good views. The staff was great and super cordial. Parking is underneath the hotel and valet service is super efficient.The highlight of this hotel is their thermal water pool. Although very hot (sometimes 41 celcius - usually 38/39) you can tell that it's good quality water straight from the source. Very relaxing and hopefully beneficial. Would gladly return.

What was most unpleasant was the extremely inflated restaurant prices inside the hotel. It felt completely unreasonable, although quality was good.It's also fairly far away from the city center, although if you are looking for thermal waters you won't find them inside the city. Walkable though... Breakfast was ok, but nothing amazing, and definitely not worth the high price.

We enjoyed our stay, hotel, room and beautiful city. Thanks for compliment, we got some movenpick candys at arrival. But at desk was very slow manager, maybe intern. Maybe it was language barrier. When we checked out, they didn’t check our room and didn’t say that we left some stuff. Even when we came 4 hours later to pick up our bags, nobody said that we left my stuff at room. I forgot my swimsuit at room, but unfortunately nobody noticed me.

I accidentally booked the same room twice and the staff were kind enough to let me cancel. The room was nice and clean.

The customer service was excellent the staff were very friendly and helpful from unloading our luggage to loading it. Additionally, the room’s view and cleanliness was spotless and breath taking. What we loved the most was the thermal pool and turkish bath we used it everyday on our stay to relax before we slept. The room’s bed was very comfortable and bathroom was very modern and sleek. Everyday the room’s were cleaned to a very high standard which was great. I’d definitely recommend this hotel to anyone in Bursa

The breakfast was a little lacking as it was the same thing everyday so it felt quite repetitive, if they could have changed it up everyday that would have been much better. Also, more information could be given for certain facilities from staff as at first we were confused on where to collect the towels and shampoos for the spa and turkish bath. We had to figure it out ourselves by asking other guests. I’d recommend the hotel to add information booklets in the room so guests can know where the facilities are located as we didn’t know where the breakfast floor was located.