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There are not enough bathrooms for the number of guests. Brutal wait times to use the bathroom.. The shower heads don't work and you are only provided with small, old hand towels.
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Location was quite and rural with easy access to the castles we came to see. The place was clean and comfortable. Nice staff.
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3 Star Hotel
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3 Star Hotel
Proximity to area of interest and tourist sites. Casual feel, clean, great breakfast to start the day.
Amazing location, amazing staff, amazing food!
Owners of hotel extremely friendly and welcoming. The bus to take us to the castle was overcrowded, so the owner took us up to the castle in his own car free of charge. If not for this, we would have missed the deadline to collect our tickets.
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3 Star Hotel
Great location, very clean, fantastic restaurant!
Hotel's character, proximity to Neuschwanstein, restaurant.
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3 Star Hotel
The restaurant's food was amazing! The view from the room was absolutely stunning; by far the best we had for our entire trip! Absolutely a highlight of the trip!
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4 Star Hotel
Delicious breakfast; signage in English
The staff, restaurant, spa were all amazing!!!!
Location
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3 Star Hotel
The Gasthaus has spacious, well appointed rooms. In the breakfast room, the seating was at long tables which encouraged conversations with the other friendly guests. Walked into town for dinner.
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The staff was very friendly and accommodating. We speak English but we're not "those Americans" who expect everyone else to, but it's nice when you find someone who does and they're very friendly and helpful.
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3 Star Hotel
The dark-haired man at the breakfast buffet was the most attentive, pleasant and helpful person I¿ve ever experienced in my world-wide travels. He didn¿t hover at all but was nearby and so kind whenever I had a question. The lady at check-in was sweet.
Good hotel in an excellent location. There is WiFi access now. My room and bathroom were clean and the breakfast was good, I have no complaints.
The room was modern and nicely decorated, good location.
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After we arrived in the night we asked for breakfast for the next day and we told the staff that we are willing to pay for it but the gentleman at the reception said it is too lateÃÂ which was kind of odd.
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3 Star Hotel
Spacious rooms, well maintained, great staff and ideal location
Solid, well-established hotel with successful history of pleasing guests. It was just 1km away from Neuschwanstein and Hohenschwangau castles. Parking was also included if you happen to arrive via car. And it has an outstanding breakfast.
Location was great and exceeded my expectations
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4 Star Hotel
Location, cleanliness, layout
I regret getting this hotel they false advertise!
Location close to train and bus station
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3 Star Hotel
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3 Star Hotel
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4+ Star Hotel
Lovely hotel and wonderful room with great proximity to all the restaurants and shops.
Totally met the needs for our trip
Dining room was excellent. Service there was exceptional.
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3 Star Hotel
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3 Star Hotel
Beautiful building and view!
The Gardens were Beautiful! The hotel was all character. We did not meet any employees and our stay was seamless.
It was convenient.
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3 Star Hotel
Helmerhof in Schwangau is the perfect place to stay!!! The room, restaurant, staff, and location are unquestionably outstanding!!!
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3 Star Hotel
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3 Star Hotel
excellent service people
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3 Star Hotel
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3 Star Hotel
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