Welcomhotel by ITC Hotels, The Savoy, Mussoorie

Our stay at ITC Savoy Mussoorie was exceptional in every way. It was arranged to celebrate my mother’s birthday so as to make it a memorable one and the Savoy hotel was instrumental in making it so. The hotel is set amongst graceful trees, perched atop the hills of Mussoorie with gorgeous mountain views. Its impressive architecture exudes old world charm with reminders of Savoy’s hallowed past at every corner. Arriving here, we felt like we had stepped into a beautiful and tranquil retreat. Adding to the beauty of the landscape was the exceptional service of the staff that runs this gem of a place. Stepping onto the premises, we were received by Ms. Sonia who personally led us to our rooms and made us feel very welcome. To our delight, the room was especially done up for my mom’s birthday with the cherry on the cake being a warm note from Mr. Gautam Valli, the General Manager. Throughout our stay, the staff impressed us with their warmth, courtesy and attention to detail.At par with the services of the hotel, was the care we received at the restaurant. The restaurant staff, especially Mr. Sachin and Mr. Vishal, was endlessly polite, attentive, skillful and elevated our dining experience. The food prepared by the chef Mr. Vipin was delectable and sublime with the pastry items being a highlight. The crowning glory was the special send off that the staff, including Ms. Shrishti, gave us on the eve of our departure.Needless to say, ITC Savoy carries forward every bit of its famed legacy and we would be delighted to revisit it in the future.

Good location, Beautiful layout and architecture plus exceptional service

Rooms are bit small for family & old style locks with very small balcony

We recently celebrated our son’s first birthday at Welcomhotel ITC Savoy, Mussoorie, and it turned out to be one of the most memorable experiences for our family. From the moment we arrived, we were surrounded by warmth, hospitality, and a sense of old-world charm that this beautiful heritage property is known for.The hotel has a rich legacy dating back to 1902, and you can feel its history in every corner – from the stunning architecture to the antique pieces like the 1820 billiard table and the vintage piano from 1895. It truly feels like stepping into a different era, yet with all the modern comforts one could ask for.One of the highlights of our stay was, of course, the food! We enjoyed a mix of flavors at The Grand Dining Hall, indulging in classic dishes with a touch of local flair. The Royal Afghan was a treat with its amazing North-West Frontier cuisine – the smoky grilled kebabs were an absolute delight. And for those who love a good drink in a cozy setting, The Writer’s Bar is the perfect spot to unwind while soaking in the historic ambiance.Apart from the birthday celebration, this trip also turned into a beautiful family reunion. The lush green surroundings, cool mountain breeze, and the hotel's peaceful vibe made it the perfect getaway for all of us. The little details – from the personalized service to the unique Savoy postmark at the hotel’s own post office – made the experience even more special.If you're planning a trip to Mussoorie, I highly recommend staying at ITC Savoy. Whether it's for a celebration, a quiet retreat, or simply to soak in the history of this legendary place, it's an experience worth having. We will definitely be telling all our friends and family to visit this gem of a hotel!Looking forward to coming back soon!

Amazing facility, very unique! Staff was overly accommodating, excellent service esp Akshita from front office, she deserves special mention and accolades for having an eye for detail. Would love to come back soon with additional friends?

Nothing to complain about

Hospitality, heritage of the property, spacious room, activities

Besides its historic character and beautiful architecture, the service we received at Savoy was truly exceptional. We were celebrating a birthday and New Year's Eve, and the staff ensured our stay was truly memorable. Akshita at the front desk gave us a room with a stunning view and even arranged a birthday surprise. The dinner buffet at Savoy was excellent and the Writer's Bar was an absolute delight. Very highly recommended. We will definitely return.

Over the years we have traveled extensively all over the world and The Savoy definitely ranks amongst the top 10 hotels we have stayed at. The beautifully manicured gardens, gleaming hardwood floors, the marble corridors, the stately dining hall and tastefully furnished rooms all add to the old world charm of this magnificent heritage property! The staff at the reception desk, dining room and housekeeping were always available to ensure that all our needs were met! The service is par excellent and the food outstanding!

Nothing!

The garden area and kids activities

One of finest property but you can say swimming pool missing

Ideal location for visiting Mussoorie. The property has been renovated. Clean rooms and comfortable stay. The staff is very helpful and eager to serve.

It was truly an exceptional experience! From the moment we arrived , the staff went above and beyond to ensure a warm and welcoming stay. The rooms were immaculately clean,spacious and well decorated with a stunning view of the valley. The breakfast spread was diverse and delicious ,with plenty of options to suit every taste.Evening with the bonfire and games and music worked like a cherry on the cake. What truly made our stay stand out was the exceptional service. The staff was friendly, attentive and accomodating , always willing to go extra mile to ensure our comfort and satisfaction.Overall, our stay at Savoy,Mussoorie was flawless and exceeded our expectations in every way.

Leaving the hotel ?

Courteousness of the staff, well maintained property

Room size

ITC Royal Mussorie is a amazing heritage hotel, you feel like you was walking across the History walls and every part of the Hotel has a story to share. This is clubbed by amazing staff members who go the extra mile to convert every transaction into a memorable experience for its guest. The Food and beverage is outstanding, and the Royal Afgan is a restaurant that all should try, if you love North West Frontier Cusine. The Welcome assistance is a amazing concept by ITC hotels that track every request of all guest till completion. The Breakfast is amazing and has got a good choice of North Indian and South Indian flavours

The evening Hi- Tea can be uplifted more. The choice of hot snax can be made better. Shower curtains needs to changed periodically by housekeeping.

The service and location all were excellent. Specially Jasmin was really helpful.

Good location

Old Almirah & old fitting in bathroom

Property and cleanliness is outstanding

Welcoming guest is non professional. As we entered the property , staff mechanically thrust upon to make complete payment of stay .they appear to be in haste to get their work done without a sigh of relief to guests.

Good location, heritage property well maintained, great service breakfast items were limited

The hotel gave a colonial era vibe and looked like a castle. The staff was courteous and friendly. Food was good and the property is centrally located.

Historian documentation, walls pictures, movies and library. The beer garden recycling and growing your own garden. The staff were very friendly and helpful. Jogender khatodia accommodate and help us with our needs.

The staff was commendable and very helpful !!They decorated the room and give a beautiful surprise to my parents as it was their 40th anniversary !!They made them feel very special !!

The heritage property is remarkable in its grandeur!Even though expectations were already high given the wonderful feedback prior to arrival, The Savoy, Mussorie lived up to, and in some ways, exceeded what we had hoped it would be. The upkeep, the food, the staff - all were outstanding!

Getting a room is tough, book well in advance!