4 Star Hotel
WelcomHeritage Kasmanda Palace
Mall Rd, Opp. Padmini Nivas, Near Gandhi Chowk, Library, The Mall Road, Mussoorie, Uttarakhand 248179, The Mall Road, Mussoorie, India View Map
1/158About
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available.Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure.Services offered by taxi, car hire and shuttle at the hotel ensure effortless exploration of Mussoorie. The hotel offers complimentary parking for guests who arrive with their own mode of transport. Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out and luggage storage provided by the front desk services.Securing passes to the city's top attractions is simple with the hotel's ticket service and tours.During your stay at this fantastic hotel, experience comfort and warmth from the delightful on-site fireplace on those chilly days and nights. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room.The hotel is completely smoke-free.In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service, blackout curtains and air conditioning.At WelcomHeritage Kasmanda Palace, a selection of rooms can be found that showcase unique design elements such as a balcony or terrace.For certain chosen rooms, guests can enjoy in-room amusement like daily newspaper, television and cable TV as a part of their stay.Rest assured that your hydration needs will be met, as some guestrooms are equipped with bottled water and a coffee or tea maker.Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms. Chosen accommodation prices might include entry to the executive lounge, offering premium services amid an ambiance of refined extravagance. Begin your day on a delightful note with a scrumptious complimentary breakfast, consistently served at WelcomHeritage Kasmanda Palace.Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site.During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience.
72 Reviews
- Cleanliness
- 9.3
- Staff
- 9.3
- Location
- 9.4
What Guests Say
- “The location is stunning. The gardens are beautiful. The feel of living in a palace is great. The food also is awesome. The staff is…”
- “Stunning, has a brilliant view of Mussoorie- the winterline and the night sparkle of Doon lights, along with vintage artefacts from the…”
Top Amenities
- Restaurant
- Free Internet Access
- Free Parking
- Accessible Rooms / Facilities
- Free Breakfast
- Airport Shuttle
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Garden Suite 2BH
- Air conditioning
- Balcony
- Bath or Shower
- Body soap
1/4Deluxe Room
- Air conditioning
- Alarm clock
- Bath or Shower
- Bathrobe(s)
1/4Superior Room
- Air conditioning
- Alarm clock
- Bath or Shower
- Blackout curtains
1/4Royal Room
- Air conditioning
- Alarm clock
- Bath or Shower
- Blackout curtains
1/4Executive Room
- Air conditioning
- Bath or Shower
- Body soap
- Closet
1/4Garden Suite
- Air conditioning
- Bath or Shower
- Body soap
- Closet
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What Guests Loved
Based on 72 reviews
Pros +
- The location is stunning. The gardens are beautiful. The feel of living in a palace is great. The food also is awesome. The staff is very prompt and helpful.
- Stunning, has a brilliant view of Mussoorie- the winterline and the night sparkle of Doon lights, along with vintage artefacts from the British era.
- Location as well as the property. The staffs were very humble and professional
Cons -
- The washroom as it did not have exhaust fan and place to hang clothes but these are just minor points.
- Liked everything, of course. The facility even provides a complementary chauffeur service to Mall Road.
- Liked everything
The location is stunning. The gardens are beautiful. The feel of living in a palace is great. The food also is awesome. The staff is very prompt and helpful.
The washroom as it did not have exhaust fan and place to hang clothes but these are just minor points.
Stunning, has a brilliant view of Mussoorie- the winterline and the night sparkle of Doon lights, along with vintage artefacts from the British era.
Liked everything, of course. The facility even provides a complementary chauffeur service to Mall Road.
Location as well as the property. The staffs were very humble and professional
Liked everything
The regal nature of the property including the history of it's halls and rooms, as well as the breathatking views from the patios, and gardens will leave you mesmerized. To top it off, they have the most well-oiled crew working round the clock. Kudos to all the staff and caretakers. Please add this historical location to your Mussoorie trip!
Wonderful stay. Welcoming and helpful staff. Impeccable rooms and facilities. Excellent food on offer. Thank you for hosting us.
Fantastic location, super friendly and professional staff, very spacious rooms. Food quality was excellent and choice plentiful.
Great Valley views, amazing heritage decor.
Beds could be more comfortable. Support staff needs to be more hospitable.
Big rooms with beautiful view. Lovely gardens and places to sit and look over the city. Staff very attentive and helpful. Clean and good food and location.
Wifi slow
The location was absolutely perfect. The property has been kept in pristine condition.. the views and the old world charm takes the breath away.
Most of food options in the menu weren't available
Beautiful palace hotel on the Mall Road
Bar not available but wine shop is very close by
Best part of the property is it’s huge open areas with beautiful lawn, kids play area and the view decks.This property seems to be a hidden beauty right on the Mall Road in Mussoorie. The staff is extremely courteous and helpful. Shoorvir, arvind , jasveer are super hosts.
Nothing as such. Just add a spa
The hotel is a hidden gem in the heart of the city. The property is a heritage product with warmth in service. The breakfast was ala cart due to low occupancy however the food was very good. This is a must visit hotel whenever visiting Mussorie. The room size was Hugh with all comforts
Check-In: It was smooth and did not have any problems.Room: Amazing Executive room, well-maintained and kept well. No complaints. Take the Executive Room, thank me later.Hotel Premises: I absolutely loved the place. The reason I booked the place was its heritage connection. It is a surreal experience to sit on the same Terrace that Queen Mary sat at in the early 1900s, overlooking Dehradun and sipping tea. The garden is well-maintained as well as the Badminton court out infront. You can sit and relax in the garden, enjoying the bonfire when they have one, or simply soak in the night lights. Walking through the corridors, both on the ground floor in the main building as well as its first floor is like a walk through a time machine.Breakfast: Choice of multiple options on the menu when we were there. You can order whatever you would like. I took the Continental option the first day and the Indian Option the second day. I specifically asked for a double egg sunny side-up which they made pretty well. The tea was amazing.Belvedere Lounge: I unfortunately was not able to try out the lounge, but you please do visit it atleast once. Location: The location is amazing if you want a place with good sights, centrally placed and yet quiet enough. It has all those qualities. The problem is the route to the hotel.
Approach: So basically, it is a bit inconvenient but not a thing which makes me say that I will not book the hotel again, because I am surely going to visit this place again. The hotel correctly states on their website that the hotel is situated a few hundred meters from the Chowk. Thing is, I came via Taxi, and that is not allowed onto the Mall. Also, Gmaps shows you the rear longer route from Chowk which is about 40-45 minutes walking. That is not the route you have to use.So the way to do it is you take your bags and you walk for about 50-100 meters to the Ritz Cinema (the road is flat the entire way), and crossing it you will see the road from the Methodist Church coming down. That road meets the mall under a huge sign which says "Kasmanda Palace". There you call the hotel and they send their car down to get you. You can walk up too, but its like climbing Mt. Everest and trust me, there's a reason Mister Everest lived in Mussorie. I am sure he climbed that road everyday. It is atleast a 60 degree incline. The car is available from early morning to 2230hrs at night, but the driver used to call us and both nights we have gone up at 2245hrs, so that's not a problem. However, trust me, its not an inconvenience during the day, and almost all restaurants close at 2230hrs, so you're anyway on your way home at night.This was just a point of information, because when we booked, I had thought of walking up for a bit of exercise. I never realised that it can prepare me for mountaineering. Having said this, I personally recommend Kasmanda Palace as the place to stay to anyone who wants a central yet quiet location to stay in Mussorie.
-Location-Size of Room-Garden-View-Staff and management's accommodative nature-Taste of Food
- no bar- no spa- no pool- air con making air too dry while heating
Friendly staff good food and nice clean rooms
Good food, beautiful garden and open areas. Kids enjoyed a lot.
The ambience and cleanliness. The location is also a huge booster
Entry through mall road
It was our second trip. Like always, the staff has been very courteous. The food is amazing and the views are magnificent
No buffet this time as the occupancy was low. But this was not a big deal
Staff was exceptionally helpful and friendly. The room was big and nice. Walk-in shower had immediate hot water.Breakfast buffet only available when there are enough guests staying, but was of good quality.Lots of memorabilia to inform one about the history of the place I would stay again.
The main power switch isn’t clearly identifiable and therefore one can wake-up with uncharged phones.One night dinner was very good and next evening rather disappointing.Some item at breakfast buffet are lukewarm…
From the reception staff to the hotel manager all took extreme good care of us. Guided us all the way to reach the hotel safely.
The furniture’s needs to be changed although it’s a heritage hotel but they have a block too which has all new five star like rooms
Amenities & Policies
Amenities
Food & Drinks
- Free Breakfast
- Restaurant
- On-site accessible restaurants/lounges
Media & Technology
- Free Internet Access
Transportation
- Free Parking
- Airport Shuttle
Health & Safety
- Health Services
- Daily disinfection
- Hygiene certification
Accessibility
- Handicapped Rooms/Facilities
- Facilities for disabled guests available
- Wheelchair accessible
Kid Friendly
- Family Friendly
- Kid Friendly
General
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 2:00 PM |
|---|---|
| Check-out | Before 12:00 PM |
| Internet | Free Wi-Fi is available. |
| Parking | Free parking is available. |
| Children & Extra Beds | Children of all ages are welcome. Children of age 6 and above can stay with extra bed, subject to additional charges. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
The property is located in Main Mussoorie area and accessible via The Mall Road. Taxi and hotel's car are not allowed in The Mall Road.brThe Mall Road is closed for all vehicles from 04:00 PM to 11:30 PM. br/ brThe two ends of The Mall Road are the two entry points for Main Mussoorie. WH Kasmanda Palace is located on The Mall Road, 300 meters from Library/ Gandhi chowk entry.brThe Mall Road is closed for vehicles from 04:00 pm till 11:30 pm daily.brYou are requested to kindly make it convenient to reach Mussoorie before 04:00 pm if travelling by a private car (white number plate).brTaxi's (yellow number plate vehicles) are not allowed on the Mall Road 24x07.brHotel car is not allowed to pick up or drop guests to and from the Mall Road Entry Barrier due to local administration restrictions.brPick-up or Drop by hotel car is available only from 08:00 am till 11:00 pm only from Hotel Padmini Niwas gate near YES Bank on the Mall Road.br br/ Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.
Location
Mall Rd, Opp. Padmini Nivas, Near Gandhi Chowk, Library, The Mall Road, Mussoorie, Uttarakhand 248179, The Mall Road, Mussoorie
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