Hotel Vishnu Palace

Very prime location and near mall road.vety nice place good staff and other members are very nice ??

Breakast was good but totally vegetarion, not even eggs. but location is very good just next to Library circle. Ample parking space.

Interiors are quite old

The location.Parking facility. The view

WashroomCleanliness

It was comfortable stay at Vishnu Palace, location , staff, Food, Cleanliness, room service, view from the room. Everything was good and exceptional. It was over pleasant stay in mussoorie. Breakfast had good varieties, even the other meals we ordered at the hotel was really good. ? recommended ?

Nothing to mention

Breakfast and cleanliness

Price on slightly higer side

Location & Food is amazing.Breakfast is something you can't miss.So close to mall road, parking space is nice.All staff is really helpful.Dinner was so fine like home.Worth every penny.

Please use the odour air pocket in the washrooms.And a sudden change of room due to other guests. Although it was for our convenience, we got comfortable in the last room.Someone rang the door bell and ran away it was childish.

Excellent customer service.

Clean. Services got were excellent. Breakfast was awesome.

Lot of choices in breakfast. We were happy with the breakfast. The location was convenient. parking was available.Beautiful View from the superior himalayan view room.

Compared to the size of the superior himalayan view room, heater was inadequate.

The hotel is at best location just right next to Mall road, View is awesome from the window,Hotel and rooms are clean,They also provide Heater without additional charges in winter which other hotels don't.Buffet breakfast was also fine.

Taste of food could be better.

Great location. The staff is very active and helpful. Breakfast was great every morning

The property is clean but old as they have been operating for many years

Nice and decent hotel at the centre of the town, with good facilities and professional staff.

Location is good. Staff allowed me to check out a little late.

Infrastructure is old and rooms are old styled.Small room. Wifi speed was very poor. It did not work at all in room. Only worked at reception.No mineral water. Sometimes power cut. Dental kit had only brush but no paste. Breakfast has limited option with ok ok quality

Great Hotel just a few minutes from Mall Road. Very professional staff and able to help you out anytime. Breakfast spread was amazing. Room spacious having amazing views to the valley. Hotel is huge with lots of room options.Special note: Last day of our stay our daughter was not well and the hotel staff went the extra mile to ensure that we helped. They sent one of their guys with us in the car to ensure that we were helped out on the route and at the hospital. Much appreciated.

The wifi was tricky. Need to give a user name and password which was ok but every time we go out and come in the same had to be repeated again and again which was annoying at times. Plus a cap on the GBs used.

The restaurant staff were polite and spoke English, so we were able to order food relatively easily. The location of the property is good, since it’s situated in central Mussoorie.

The hotel itself was a bit disappointing and, in general, not good value for money. The room furniture and fixtures are outdated and the entire place could use a good spruce up. Aside from the restaurant staff, other staff members spoke little to no English and the communication was difficult. The thing I disliked in particular was that the hot water wasn’t sufficient for two people to shower (it lasted 5 minutes every day). We also had to modify our reservation and stay for one less night. I modified the reservation well before the non-refundable date but they still tried to get away with not refunding me for that one night. I had to show the original payment receipt and the updated price of our stay to convince them to get my money back. In summary, poor customer service (aside from the restaurant staff), little to no understanding due to the language barrier and the place is just not worth the money you spend to stay there.

Central location, excellent mountain view; friendly staff, and good breakfast. Rooms are clean and comfortable,

Restaurant could improve the quality of food.

Good hotel, very well located with access and parking for your car. For local travel, suggest local taxi (albeit some bargaining) as best option.

High tariff for this room and amenities. Google map was misleading from the main junction.

The hotel staff was very helpful and polite, The view from the room was picture perfect. The location of this hotel is on the starting of Mall road and near to Library Chowk.

Everything was good, I noticed some dirt spots on the walls, else everything is good. One more suggestion, It will be good if they switch to a hand jet for flushing instead of a fixed jet in the commod.

The room was spacious and nicely maintained.

They should work on their bathroom and toiletries.

1. Internet user Id and password was not working hence couldn’t get access to net most of the time.2. TV remote was not working.

Location, Parking space, staff behaviour

The location is great. The food is good.

The property is poorly maintained. Needs a thorough renovation. The cleaning is not good. Towels haven’t been replaced for a long time.