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About
This elegant hotel is located near the historical center of Andorra la Vella. The hotel is less than 5.6 mi from the Grandvalira ski resort. The Vallnord ski runs are 15 minutes away by car and the hotel offers ski storage. Free WiFi is offered throughout the property. The spacious rooms feature air conditioning, heating, and a flat-screen TV. Tea and coffee making facilities and mini-bar are also provided. Some rooms come with a sofa bed. The bathroom comes with free toiletries, bath, and hairdryer. The health center includes a sauna, relax area, hammam, heated indoor pool and gym. Massage services are available, for an extra charge. Suites Plaza Hotel & Wellness offers regional and international cuisine at the buffet restaurant, Seasons Buffet. La Fonclette Restaurant (swiss style concept) offers fondues and raclettes. There is also a cafeteria, Urban Café & Terrace.
170 Reviews
- Cleanliness
- 8.8
- Staff
- 9.1
- Location
- 8.8
What Guests Say
- “Great for families! We loved that the staff knew several languages, and they were more than happy to speak English. They were quick and…”
- “This was just the BEST!! They have parking (for a fee) since you can only get to Andorra by car or bus. Staff was wonderful! They gave…”
Top Amenities
- Restaurant
- Free Internet Access
- Spa
- Fitness Center
- Accessible Rooms / Facilities
- Pets Allowed
- Airport Shuttle
- Business Center
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/1Premier Double Room
- Accessible bath/shower
- Accessible toilet
- Adapter
- Air conditioning
1/4Junior Suite
- Adapter
- Air conditioning
- Bath or Shower
- Bathrobe(s)
1/4Family Suite
- Air conditioning
- Bath or Shower
- Body soap
- Closet
1/4Suite
- Air conditioning
- Bath or Shower
- Body soap
- Closet
1/3Junior Suite Deluxe
- Air conditioning
- Bath or Shower
- Body soap
- Closet
1/3Deluxe Quadruple Room
- Air conditioning
- Bath or Shower
- Closet
- Clothes rack
1/3Deluxe Triple Room
- Air conditioning
- Bath or Shower
- Closet
- Clothes rack
1/4Deluxe Room
- Adapter
- Air conditioning
- Bath or Shower
- Bathrobe(s)
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What Guests Loved
Based on 170 reviews
Pros +
- Great for families! We loved that the staff knew several languages, and they were more than happy to speak English. They were quick and proactive to help us with the kids and suggest parks in the area.
- Location is good!
- This was just the BEST!! They have parking (for a fee) since you can only get to Andorra by car or bus. Staff was wonderful! They gave us a bottle of champagne and fruit when we got to our room and bottled water & gum when we checked out. They have a indoor pool, gym, sauna, spa & playground. Great location with lots of restaurant options. Room was spacious, clean, modern & quiet. This is a do-over for us if we are ever there again!
Cons -
- It feels old, overpriced, family suits and not worth the money. There are no space for things, broken toys, tv very slow. Spa is a joke for 5 star hotel, overall it is 3 stars overpriced hotel
- Very minor - the parking garage is really hard to get into & the spaces are really small. However, that's the norm in Europe so not fair to ding them on this. Just make sure you don't try to fit a big car down there.
- Bar restaurant lack of offering during the day, profesionalism of the staff at the bar. Vry expensive buffet in the evening...Very tiny launch
Great for families! We loved that the staff knew several languages, and they were more than happy to speak English. They were quick and proactive to help us with the kids and suggest parks in the area.
Location is good!
It feels old, overpriced, family suits and not worth the money. There are no space for things, broken toys, tv very slow. Spa is a joke for 5 star hotel, overall it is 3 stars overpriced hotel
This was just the BEST!! They have parking (for a fee) since you can only get to Andorra by car or bus. Staff was wonderful! They gave us a bottle of champagne and fruit when we got to our room and bottled water & gum when we checked out. They have a indoor pool, gym, sauna, spa & playground. Great location with lots of restaurant options. Room was spacious, clean, modern & quiet. This is a do-over for us if we are ever there again!
Very minor - the parking garage is really hard to get into & the spaces are really small. However, that's the norm in Europe so not fair to ding them on this. Just make sure you don't try to fit a big car down there.
Reception & spacious room!
Bar restaurant lack of offering during the day, profesionalism of the staff at the bar. Vry expensive buffet in the evening...Very tiny launch
Staff and location were great! They even gave us bottles of water during checkout. Unfortunately we weren’t able to use the spa facilities as they closed early on Sundays when we checked in. It was a short stay and wished we could have stayed more.
The location is excellent, only a short walk to the bus station and the town centre. The breakfast selection is very good. I would stay here again.
Great breakfast, nice employees, nice swimming pool, good for children
An old Hotel so the beds weren't comfortable so much. No view. Expensive parking
The property was in a walkable neighborhood, near all the shopping and restaurants.Room was clean, had mini fridge,coffee/tea and robes.
Bathroom was small and dated, hard wired hairdryer. Had to pay for parking.
Good food. Value for money. Free parking
Location
Room was a good size, bed was comfortable, staff were polite and hotel was close to all amenities.
Cooked Breakfast was cold on the first morning and on the second morning the cooked breakfast was cold apart from the eggs that were cooked to order. There was a door stop in front of the toilet that I kept stubbing my toe on. I do not consider this to be a 5 star hotel.
location
the hotel is old, room was dirty, used to be a holiday inn no longer a 5 star hotel very tired full of children couldn't use the spa very noisy with children screaming and running around.
Not much really.
The bathroom was very strange. It was all smoked glass and you could see what anyone was doing when using the toilet or shower. The build in bidet did not work, nor could it be fixed.
Nothing to like
That the hot food could be hot, and bread to be made available I had requested that the baskets to be refilled, still it didn't happen, all that was wanted was toast. The evening buffet was the worst I have had especially for the cost, the hot food was cold and inedible, looked as though it had been there all day.
We enjoyed our short stay in the hotel & staff were very helpful
Mini bar was empty & no details about the hotel & facilities in our roomEvening buffet was a little over prices for what was on offer
The room size of the suite was nice and the service was very good, friendly and helpful.
Our first room had a terrible buzzing sound (like from an electricity station), but we received a better room quickly. Only 1 ev charging station in this hotel.
Just perfect!!! Spa is included: sauna, steam room and small swimming poolFree 1 bottle of sparkling wine in room with delicious truffles as welcome gift.Amazing service and food in hotel restaurant!Suuuper comfortable beds.L’ossitane cosmetics in the bathroom ?
15 min walking from main pedestrian street
The entire hotel was clean and the room was so comfortable. They also gave us a welcome bottle of cava and fruit. Coincidentally we were on our honeymoon so it was an extra special touch.
Comfortable, well located and excellent showe and breakfast. Parking was big.
Great experience.Room was as pictured.Staff was awsome.Réception clerk very professional and helpfull.Breakfast Staff as well, especially the restaurant Maître d'hotel. Breakfast buffet was just great, food of quality and very good choise. We'll definitely comeback and spend more time.Location is great, in the center of town. The parking is great as the town is kind of challenging to Park.Had a great moment and recommend!
Friendly staff, nice big rooms and facilities and even free champagne brought to our room as a gift.
Nothing to mention.
Amenities & Policies
Amenities
Fitness & Spa
- Fitness Center
- Spa
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Transportation
- Airport Shuttle
- Accessible parking
Health & Safety
- Health Services
- Daily disinfection
Accessibility
- Handicapped Rooms/Facilities
- Accessible toilet
- Facilities for disabled guests available
- Wheelchair accessible
Kid Friendly
- Family Friendly
Business facilities
- Business Center
General
- Pets Allowed
- No Smoking Rooms/Facilities
- Lower bathroom sinks available
Guest policies
| Check-in | After 3:00 PM |
|---|---|
| Check-out | Before 12:00 PM |
| Internet | Free Wi-Fi is available. |
| Children & Extra Beds | Children of all ages are welcome. Children of age 0 to 3 stay free with cot. |
| Pets | Pets are allowed. Charges may apply. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
When booking more than 5 rooms, different policies and additional supplements may apply. The published half-board rates for stays on the 31 December include a mandatory fee for the gala dinner held on that evening. The hotel restaurant will close after breakfast on 31 December, therefore regular lunch and dinner service will not be available.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Location
Prat De La Creu 88, Andorra La Vella
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