ALMA Resort Cam Ranh

The apartment and location by the beach, the facillties, the resort as total, the different restaurants, all the pools, the beach, very family friendly, comfortable beds and large showers:)

Great, but not superb service, not the superb 5star feeling we have had other places (towels, curtains, service, food, housekeeping, details), some language (english) difficulties.

This is first time we stayed in Cam Ranh, Vietnam. It’s so surprised such beautiful ocean, if you visited Destin Florida and Honolulu Hawaii, this place mixed of two. The resort is huge and well maintained, all pools are overflowing pool, they’re clean not smell chlorine at all, plenty of water pressure in our room. We stayed in villa private pool, the room is large, clean, nice bedroom. There are a lot kid activities and kid play areas.The breakfast is excellent, many choice. You should try Italian and Atlantic restaurant. Staffs are very friendly and good service. Special Thanks to Mr Thai director of Rooms who upgraded our room to ocean front, Mr Tu F&B manager who provides excellent customer needs, and Mrs Emmy Nguyen front desk customer resort activity, who coordinated our outside activity. We’re enjoyed our stay and sure we’ll be back and we would stay longer next time.

Sometimes take a while for buggy to come.

The resort has excellent facilities. Very nice rooms and the staff are very helpful and professional. The breakfast choice is very good with a good mix of western and Asian foods.

We could not control the air conditioning in the room unless we turned off completely and then turned on again after some time. The room was very very cold at times. We reported this but even after the staff adjusted it was the same.

The room was wonderful - spacious, light, big balcony, kitchen area, big bathroom with bath and shower, and sofa-bed for our daughter in the lounge area. Breakfast had a good spread. Kids' room and science area were fun. Lots of pools.

Too many rules. 1.5 mil fine if you dare order food in from elsewhere! Don't even dip your toes in the sea without a whistle being blown. Not allowed to go down watersides with your kids (this meant we couldn't use the waterpark at all as she wasn't yet ready to go alone) - annoying as it was the chief reason we booked the resort. Only 1 restaurant open between 4.30 and 6 when we wanted dinnertime for our child. All little things that added up to us feeling very frustrated with the place.

The rooms were good and spacious. The location was close to the airport but far from the city.

A lot of things, actually. We visited during the lunar new year, so I think that impacted a lot of things. It was a big holiday so I found the service and hospitality quite slow We had to call housekeeping many times for room cleaning. They didn't drop off water or towels unless I called or followed up. We booked the suite and our friends booked the villa. There was a stark difference in service and hospitality. But the basic should at least be taken care of.Food was a BIG disappointment! The restaurants needed prior booking. Some restaurants were closed every other day. The food court with good options for kids shut down at 4 pm. The in room service had extremely few options, and the food was not quite nice. Despite being full of kids and families, the resort was not stroller friendly at all. There were buggies available for transportation, but they took awfully long. I couldn't just take a walk with my kids around the resort if I took the stroller. I carried it up and down the stairs too many times.

We loved the villa, restaurants, pools, and activities available.

Everything was amazing. Nothing that we didn’t like.

The resort was lovely, clean and the staff were extremely friendly and helpful. The food at each of the restaurants was outstanding with plenty of choice. Any issues we had were solved very quickly. The kids club was great, choice of pools great and the water park was awesome. Our kids loved the wave pool! Buggys to get around the large resort was very handy.

We travelled in January which is a bit cooler for Vietnam, none of the pools were heated (this is a Vietnam thing i think, not just this resort) so time in the pool and water park was limited because the kids were too cold.

Great facilities for the family. So much fun for kids and relaxing time for adults. Clean, helpful staff, and food was great too.

Clean room, low density of people on pool

Check in time 40 min. Made me upset.

The property was my favorite resort in South East Asia! The rooms are great in size and very clean! All stage were extremely welcoming and had amazing customer service!

Not having a shuttle bus to Nha Trang karaoke bar being closed

Friendly and professional staff, suite was spacious, comfortable snd had amazing views. Good food options, a là carte breakfast was excellent.

No furniture on the large balcony.

I enjoyed the breakfast as there were great choices

I would have loved to enjoy the beach, due to weather conditions, it was not advisable for safety reasons.

The waterpark located in the resort was fun. The facilities were clean and well maintained.

For a 5 star hotel, we were disappointed with our stay and probably wouldn't recommend this resort to anyone until the resort has matured a bit more. - Our lounge villa’s aircon broke twice on the first night.- No baby chair or baby bath available in the villa.- Very little nightlife; most places, including 11 out of 12 pools and the beach/pool bars, closed by 6pm.- Alma lounge, the only open bar at 7pm, had no entertainment, and the karaoke room was closed during our stay.- Waterpark hours were limited to 10am-12pm and 2pm-4pm, with long waits for buggies at noon.- Beach was closed (red flag was up) for all four days of our stay.- Arcade closes at 9pm, and most games require extra payment.- Yoga, the only fitness class, costs extra unlike other resorts which offers many fitness classes for free.

The Alma was fantastic! Our beach side room was beautiful, with rooms attended to every day. The buffet breakfast was the kids favourite, but the adults loved La Casa for breakfast every day. The kids also enjoyed the kids club, youth club and water park. The pool bar was everyone’s favourite and it was great to have a kids pool so close to the restaurant, bar and amenities. The carts were a great way to get around in the heat, and the staff were very professional and courteous.

The property was exceptional and there was nothing we didn’t like about our stay.

Good breakfast, good place for family with children

the security is strictly and sometime it makes the inconvenience for customer.

We had a memorable and excellent time here at Alma resort enjoying the venue, beach, pools, choice of food and amazing kind hearted staff. We had the opportunity to stay both in an apartment style accommodation and also in our 2 bedroom villa with a private pool. Both were of very high standards, clean and comfortable. If you can though the villa is the best and very special. Special, Memorable, Unique, Clean high standard resort with a personal touch where everyone seems to know your name. Book your own villa with a pool if you can. Watch sunrise from your bedroom. Apartment is nice too with beautiful views. Daily yoga, massages and gym available.Plenty of activities for families with young children and if you have older kids lots to do too. You have spaces for both public and private spots all in the same resort. Located right at a beach front with white sandy beaches. Lovely for a swim in the sea and beach walks. Very easy access, only 15min from airport. Highly recommend Alma resortfor a unforgettable Vietnamese holiday.

Many pools, even though the resort seemed busy it was easy to have some privacy

The outdoor furniture was under maintenance making it less enjoyable to use the balcony

Great facilities and beautiful room . Breakfast was nice

Everything that you needed to pay for was incredibly expensive. They didn’t want you doing things outside the resort unless it was organised through them. For example the grab app didn’t work so you had to use hotel-approved taxis. The supermarket on the premises was small and very expensive but you were not permitted to bring outside food into the hotel.

The resort itself is beautiful set on a gorgeous beach with many cascading pools to choose from in the beautifully manicured grounds. The villa was beautiful and massive. Our children loved the kids club and particularly Koep, Kim and Gee who were so attentive and friendly. The food at La Casa was amazing and the treatments and service at the day spa fantastic.

What let us down was the lack of assistance and information about activities outside of the resort. There was a noticeable focus on keeping guests on site for everything, whereas other resorts in the area have a free shuttle bus service into Nha Trang and tour information desks. We also felt like the lobby area was so busy we were not greeted when we came or left, for example when we arrived we had to actively find someone to take our bags. It is a minor thing but for a 5 star resort the room and pool towels were paper thin and poor quality.

The pavilion suite was exceptional. It was spacious and luxurious with sweeping ocean views. The staff were friendly and met all our needs. We will be back!