Tino Hotel & SPA

Loved the staff.

The breakfast was terrible. Cold sunny side up eggs. Like they were made the day before and refrigerator them

Room was clean, stuff is great, restaurant have great food. Big recommend

Elevator is slow and spa is small but its okay

Lake facing property, lots of dinning options nearby, walking distance to old bazaar.

We stayed in room 305 and it had some foul smell from the drainage. Upon request the hotel did spray air freshener.

Handbag “thrown away by mistake”, and nothing done about it !!

I’ve been visiting Tino for years, and I’ve built many good memories in this place. Unfortunately, all of this changed with my last visit…I was travelling with my family to Ohrid for a special occasion and we stayed here. At checkout, in the rush of packing and taking my suitcase and backpack, I accidentally left my handbag in the room. It contained cash, cards, personal documents, and other important valuables. I realised this 2–3 hours after leaving and called the hotel immediately, but I was told they had not found any handbag.Since nothing was resolved over the phone, I went back to the hotel in person to speak with management. No one from management was available and the receptionist was quite rude and unhelpful.I had to return again the next day. This time I managed to speak to management, and they allowed me to talk to the housekeepers who had cleaned our room. Eventually, one of them admitted that my handbag had been “thrown away in the trash by mistake”. Despite this admission, management did nothing to resolve the situation or offer any form of compensation.The hotel has video surveillance, but I was told it was “not really working” at the time. They said that once it was fixed, they would review the footage and send it as evidence of what happened. That never happened, and I was never contacted again.The case was also presented to the hotel's owners. BUT to this day: 1. My handbag and valuables have never been recovered.2. The hotel has not contacted me, nor have I been offered any compensation.3. I have never received a proper apology.4. The housekeeper who "threw" the bag into the trash still works there (as far as I know).Overall, I left feeling unsafe, disappointed, and deeply let down by how this situation was handled. After many years of being a loyal guest, I sadly cannot recommend this place anymore.

Great view

Smell in room, dated facilities, no water or tee in room.

-The property has a location that is easily walkable to the old town. It is directly in front of the lake.-Sauna was nice -Ample parking

-Room outdated and dirty with hairs all over the bathroom -Extremely loud music playing from the downstairs bar (unable to sleep with music vibrating until 3AM)-Staff not very friendly -Smells of smoke and something else in common areas and not clean.-Def not qualifying as a “spa” given the loud noise from the bars, smell, and dirty room. Also the “jacuzzi” water was cold.

Very nice location, just in front of the lake and walking distance to attractions. Breakfast was good.

Do not expect luxury. It is a nice, yet simple place. Looks Ohrid is like that and fancy places are not the norm. Prices are good for what they offer.

The location is good, 10min walk to main square, or 15min walk to beach clubs. Staff was helpful, doing their best, maintenance guy is a key player. Aircon was satisfactory. Room is spacious enough, lucky to have a balcony.

The hotel is old, things broken. Rooms do not match pictures. The first room offered was 408 which is a little window prison. Second room 306 was better, with a 80s bathroom. It also does not match pictures. Shower was broken, changed. Sink was leaking, fixed. Spiders everywhere even big ones, hunted. The furniture, all the stuff is the cheapest, lowest quality. It is good we have our own toiletries. Even in emergency I would not use what is provided.The breakfast is lower than mediocre, also very bad quality cheeses and cold cuts. Cold eggs, terrible coffee. We ate out while breakfast included.Beds are rock solid, pillows are cheap sponge. If we did not stay only 3 day, we would not tolerate.We have free spa with booking but we did not use because of fungal suspicion.The manager and housekeeping supervisor probably do not exist. I had to report broken things to reception. It is fixed but it is not my job.Sincerely pay more get a better place. If you are a student, backpacker, this is your place.

Perfect location with a wonderful view of the lake. Lovely staff, clean rooms, and nice breakfast.

Location, excellent staff, food and ambience at the restaurant with live music, clean room, parking facility

Hot water in shower took some time, other wise all great. Excellent staff.

Very central location close to the bazar and shops and lake. You are steps from the lake. The room was nice and spacious as was the balcony. Cleaning staff were superb and even took our clothes freshly laundry to our room.

At night it would be noisy, as there are 2 bars downstairs. Otherwise, we didn’t use the “spa” facilities. I’d say both their restaurants are superb.

Nice location and view

Odd smell

Wiew is fantastic just in front of lake same as picture

Batrhroom not really good ....

Opposite to Orhid Lake directly

The building is old, the bathroom is old and so small, the bed sheets are so old and don’t not have comfortable touch. The waiters for breakfast are so lazy and rude, when we ask for anything that is provided in buffet, they say it’s finished!! The breakfast is also average. Only slice bread is provided and for one day the toaster was not fully functioning

Amaizing view and location. Very helpfull staff! Biiiiig bed ?

Lack of hot water (don't know if that's because we were on 4th floor).

10min walking distance from the old city

The rooms were not clean and felt very outdated — clearly in need of renovation or at least some modern upgrades. It was also quite noisy, which made it hard to relax.The breakfast was very poor, with low-quality options, no vegan options and bad coffee. If you want a decent coffee, you have to pay extra for one from a separate machine.Some of the staff at the reception were not friendly or welcoming, which added to the overall negative experience. Considering the price, it was definitely not worth the money.

1) Super location on the lake and walkway.2) Large room with space to put suitcases and large table surface.3) The ladies at reception were efficient.4) breakfast was perfectly ok

1) I had asked for a quiet room away from outside noise, which the hotel kindly confirmed. However, outside/below my room was some sort of motor/generator which ran, loud and sputtering throughout the night and from very early morning. Sleep was not possible. İt was probably a neighbour's motor and I understand the hotel might not have control over this. İt's just something to bear in mind when a guest asks for a quiet room.2) No hooks to hang towels on the bathroom (except the little hand towel ring next to the basin).3) The room was in the new section of the hotel, but the silicone sealant in the shower was mouldy/black.4) Curtains were not substantial enough to block the light from the windows on two sides. One curtain fell when I pulled to open it. İt was fixed. İn the morning, it fell off the rail again.5) The hotel restaurant is meant to be good. However, the bread served with my salad was three rolls of white bread with barely a hint of colour on the top....these tend to be the cheapest rolls you can buy in supermarkets in western Europe. The bread served in other restaurants e.g. in Skopje, was far superior/traditional/tasty.6) The armchairs in the room were stained.

The receptionist was lovely and helpful. The spa was wonderful. Breakfast was big and lots of options.

Smoke inside bars.

Room is spacious with beautiful lake view. Breakfast is enough well. Location is good.

The only bad thing is rooms smells like drain. I think it is coming from the hole in the bathroom.

Our stay at the accommodation was a pleasant experience. In general it fully met our expectations. I would like to give special praise to the hotel staff,who were cooperative,friendly and polite throughout our stay. I would like to single Mrs Victorija Boskoska from the reception who dealt with a problem that arose in our room on the first night of our stay with great dedication. She didn’t stop until she found a solution to the problem and fixed it. Serious professionalism and high level of courtesy. Well done!