SU Hotel

The location for sureThe nice, helpful kind receptionist doing the daytime, she was good and professional. The clearing lady that took care of my laundry.The room was perfectly clean and the bed and pillows where great. The room has a good finish and material.

1) The flight came in at 0730 to the Orchid airport. But unfortunate you cant you check in before 1400 hour. 2) The have loud music playing Friday and Saturday from 2130- 0100 and even though that my room was in an other part of the hotel. Its keep you up and awake. After a long travel, a with 6 hours with no room, that was not what l needed. 3) SMOKING, the day after the music, you come dowm to the restaurant, where people have been smoking all evening. Its was stinky. And that's the main issue with staying at the SU hotel. The really one place to stay for breackfast, lunch and dinners, is also the smoking area. 4) My room seems to smelt like someone had been smoking there or close by.5) One afternoon, l came home after a long walk, my keycard did not work, the male receptionist, was nowhere to find, l waited and even tried to call the hotel. He had let the phone stay in the reception. I then had to go asking for him in the restaurant, and he was found outside in the front of the hotel, smoking. 6) The window door to the balcony was difficult to keep 100 closed. 7) l had a chicken burger brought up to my room. Unfortunate the chicken was poorly prepared and l did not eat it.

View from the hotel to the lake is amazing. Walking distance to the city of Ohrid. Staff at breakfast were exceptional.

There is no reading light on the bed.

Wonderful hotel very close to the lake. The staff at the reception desk and attached restuarant were fanstastic. The breakfast was also a nice touch. Minutes away from the lake and other restuarants. A nice gem in Ohrid!

Nothing. The rating matches the hotel and what you see is what you get.

Great view from the room balcony over the Ohrid Lake. Very supportive staff.

Breakfast could definitely be improved - wasn't worth more than a 7. It was in the hotel's bar/bistro downstairs, shared with non-customers who were smoking. We had to stand in line for coffee at the bar, after waitresses who took orders from said non-guests.

The room faced the lake and they had an area in front of the hotel with beanbags right in front of the lake

Not applicable

Great location, friendly staff.

The rooms are very small, the property needs some refreshing.

The staff was very helpful and polite.

The rooms are extremely small, and it is extremely noisy especially when there is music in the pub, you cannot sleep till 1 o'clock. In addition to this, the walls are like made of paper and you can hear everything.

The location is exceptional, right on the Ohrid Lake. Our room had a very nice balkony with a clear view to the lake and the town of Ohrid.

The hotel is being advertised as 4* Superior and the facilities are equal to 2-3*. Very old-fashioned and small bathroom, uncomfortable bed, no lights by the bed, no bedside table, no safe... Breakfast was only basic, without fresh bread. People were smoking in the breakfast area...

Super friendly staff, clean and spacious.

Loud music from the live performances from the bar downstairsA couple of ants here and there.

Pleasant

The room was so small and uncomfortable. The entry door did not close all the way, and there was draft all the time. No temperature setting available, so it was very hot, or cold if heating turned off. Mix of unpleasant white and yellow lights. The vegan options for breakfast were close to NONE. The cleaning staff was very unpolite and arogant, buckets and mops left on the stairs, did not even move them so we can pass through.

Clean and comfortable room,great breakfast.good location,next to lake bank.close to the city center.the staff is very kind and helpfull.

The breakfast was amazing, the staff is also very kind and a good location for the hotel.

The bar downstairs is very noisy and the noise can be heard a lot in the rooms so it's a bit hard to sleep when there's music downstairs.

Room, location, hotel staff, restaurant / pub in night time with superb live music

Great location and breakfast

The room was too small and the beds were very old.

The location is great. The desk clerk was helpful getting me a parking spot. The morning coffee was excellent.

We had a corner room with a great view but the installation of the corner windows from the temperature changes made loud cracking noises that was annoying . The staff is aware of this but explained it would stop in the evening which it did.

Spacious room

Noise from bar belowLack of electric outlets

Location,restaurant and cafe bar.Most friendly stuff.

Terrace chairs not comfortable,breakfast can be improved.

Nice view from Ballons.

Very noisy live Performance until 1am. No sleep possible!

The room was very big, comfortable and very clean. Hotel very close to the center, 10 min walking.

Price is too high for the macedonian standards holiday in Ohrid. Breakfast not so quality food and no variety. There is not a separate area in the bar for hotel guests and external customers, which many times take the tables which should be reserved firstly to the hotel guests and especially smoke is allowed at the tables inside!In the weekend there is live music very loud and till late right in the hotel bar, which can bother hotel guests who go to sleep soon. In my opinion, in a so small bar live music should be a bit more soft and not with big music boxes like in a club.

Our room (104) was directly above the bar. There was live music that started after 11pm. I measured the noise in the room - 83 dB. We went out to take a night walk and wait for the party to end