Hotel Hirschen

The view.

I’ve been reading reviews of people saying that the hotel waz amazing and that the food was excellent. Well, let me tell you it’s not.The hotel is old and ugly, only renovated the rooms and the restaurant but the halls, the elevator, etc are as old as 1980. You can hear everything in your room and it’s very annoying. We paid for the half board and it wasn’t worth it. The food is average and super expensive for 35€/person. Also, drinks are not included, so you’ll likely be paying around 40-45€/person.Overall I wouldn’t recommend this hotel neither stay here in the future. There are amazing hotels nearby that are the same price, have a spa and a wonderful restaurant/rooms.

The room, bathroom, the view and the breakfast. All Excellent!!! Bravo!!! Numero uno!!! Fantastico

The room excellent!!! Bathroom very nice!!! The bed very comfy!!!

warm and confortable, clean and good restaurant, excellent breakfast

A very clean and lovely hotel, staff in restaurant were excellent and we enjoyed our stay

Great location in the Black Forest, beautiful surroundings and a very short drive to the lake. Very convenient to have the restaurant on site too for evening meals Staff are very friendly and helpful.

We were travelling with an infant and the room in the lower ground floor felt a little small, and lacking things like a small fridge or a kettle. The staff were very helpful though and provided a kettle and allowed us to store things in the hotel fridge.

The whole environment was very warm and cozy. We quite enjoyed breakfast too! We found it nice that Feldberg was within 20 min so it's very convenient of you want to ski.

Eggs could have been included in breakfast and not charged extra (not expensive but still)

My friend and I had an amazing experience here. Eventhough we were late to check in, the staff were so accommodating once we arrived. The room was lovely and clean with a balcony and the breakfast was enjoyable! We only stayed one night, but didn't want to leave so soon! A nice, long, lovely walk through the forest from the hotel took us to Aha. Would recommend this hotel and hope to be back!

There are no dislikes

This dog friendly hotel is a real gem - however staff attitudes need some attention. A lovely place in a lovely area - and very much a Black Forest property. The room, cleanliness, facilities etc were all excellent.

This was our penultimate hotel during our European road trip. The staff attitudes were the worst we’d encountered by far and let the venue down. Check in was fine but the evening meal waitering was really poor - we had to get our own menus and the waitress seemed uncaring. Room numbers were placed on the Breakfast table - having searched and found the correct table it seemed an inconvenience to the waitress that I asked for a Cappuccino: she delivered the cup of coffee by simply plonking it on a corner of the table - without comment or saucer. Morning number 2 saw me doing 3 laps of the restaurant in trying to locate a table with my room number on it. I resorted to enquiring with the waitress it’s location - she checked on her chart; my room wasn’t shown! I was then shepherded to a table without any apology. All very tardy.

Situation calme,région magnifique, services nickel, personnel sympatique.

The facility was absolutely amazing and very very clean. There was parking right in front of the hotel and there is even a restaurant there for dinner.

The steak could have been a little better. The price was a little too high for it's quality.

Beautiful location, very handy for a walking holiday, nice modern bedrooms with a balcony looking out over the hills, great restaurant. Helpful staff.

There were no tea or coffee making facilities in the room, which was a shame after a days walking or before bed. It meant having to pay for hot drinks in the restaurant and take them to our room.

Excellent overall Exceptionally friendly staffExcellent foodSuperb location

The pillows!

great location, friendly staff, lovely room and very clean

the rooms were decorated really cute and the location was nice.

the balcony attached to the room had older plastic chairs and a table as well as fake green plastic grass, not really very pretty. the bed was hard as a rock. there was just a small shower with NO bathtub in the room. the bathroom had some sort of an air older dehumidifier or a fan that was really loud and went on every time you were in the bathroom and stayed on for about 15 minutes afterward. this made it quite challenging to sleep.

the property is very good located in the region - clean, cosy and big room. the staff is very friendly and the restaurant to be recommended as well. very good value price for money!

the reception is not separated from the restaurant but it is a detail

The rooms are pretty, with a nice view, a modern bathroom and they are very clean.

The breakfast buffet is poor, there’s a relatively good choice if you want a salty breakfast but if you prefer a sweet one there’s hardly anything. We had dinner there twice, the food was good but the menu is average: you could eat the same all over Germany and Austria, there is nothing special or typical from that area to pick up. What really upsets us is that we had to pay everything upfront the moment we checked in. The explanation was, due to the pandemic, in case they suddenly had to evacuate all would be paid and they wouldn’t need to run after each customer to get their money. In that case, though, the guests would lose their money, by paying upfront for more nights than they would effectively stay!!! Unfair.

This is an amazing hotel. The staff are probably the friendliest staff I've ever met in any hotel. They were as friendly with each other as they were with their customers which created a really positive and happy vibe around the entire hotel. The restaurant was fantastic for both dinner and breakfast. My room was very clean and modern with an amazing view from the balcony. For anyone hiking the Schluchtensteig trail this hotel is the perfect place to stop for the night as it's right on the trail. The location is equally as good for anyone holidaying in the area. Well Done & Top Marks to Hotel Hirschen

No Negatives

The room decor was really nice. The staff very helpful.

The room was cold in the beginning of the evening, but by morning it was fine.

Very comfortable and large rooms, great dinner at the restaurant