Comfort Aparthotel Antibes Le Maestria

Cleanliness, polite staff

They didn't inform about the checkin process or about the keys

I like that the room is quite spacious. It has all the amenities that we need. The room is quite comfortable too

The layout of the apartment is a little bit confusing at first. Also If i'm not mistaken, not all building has an elevator

Bad

Hi I recently completed my stay in Comfort Aparthotel Antibes France. I checked in on the 9th Oct.till 13th Morning While booking and paying on booking.com I read the hotel is fully air-conditioned.On checkin in the hotel I noticed the air-conditioner did not work. I went to the reception and questioned them about the air-conditioned they mentioned it is a technical problem and it will be sorted soon. I went to the reception the next day and I asked them about the AC and they mentioned it is not working and I requested a  fan they did not have a fan. On my checkout I complained about the non working air-conditioner in the room The people at the reception misbehaved saying if you are feeling too hot then you should go to Sweden and not come to France. I want to mention they were Racist.They said if you Indians feel hot you should go to Sweden and not come to France.I want to ask booking.Com how is this behavior tolerated?How can the hotel staff behave racist and misbehave? How can the staff tell me which country should I go to?For  the Airconitioning not working in the room rather than being sorry about it ... how can they mis behave and ask us to go to Sweden if we are feeling hot.? I have a video recording of the incident and their behavior.

Bad

They lock garage door..we been inside the garage 1hour..nobody coming to open..we been late incthe airport ..horrible..dont park your car inside

Clean with good facilities

Minor niggles - Only one glass. Based on second floor and requested ground. Mattress slides down when she sit on the bed to watch tv.

Small apartment clean as expected

Secure Parking friendly staff

Parking facilities were good. The 2 bedroom suite was perfect for our family of 5 with comfy beds made up and ready for our evening arrival. Both receptionists were really helpful and friendly and offered the right information for my first attempt at a deliveroo order.The pool area is well laid out and appropriately secure. Breakfast service was well laid out. Checkout was simple

There was broken glass under the sofa bed in the living room. I would have like the pool area to be open from 7 for an early swim Pool maintenance is needed as there were lots of pool tiles dislodged or missing.

The pool and the location.

The fact that room cleaning was strictly set on specific days. Even when we asked for extra cleaning because a problem in the room that was not caused by us, no one came and so we did the cleaning ourselves.

The pool and the location.

The fact that room cleaning was strictly set on specific days. Even when we asked for extra cleaning because a problem in the room that was not caused by us, no one came and so we did the cleaning ourselves.

Great space for families especially kids

Not well maintained sofa arm was broken in our room. They charged extra 15euros for checking out 12 instead of 11pm

Staff is very kind

The sink was clogged and the bed just clopases as you lie down, very uncomfortable

Would not recommend.

Our balcony door wouldn’t lock. The receptionist told us to just put down the shutters. She couldn’t change our rooms so we left. There were punch holes in the doors and our bed was broken.

It was good value for money. The desk staff was friendly too.

I could hear the fan running a little in the bathroom. And it was inconvenient that there was no hair dryer.

I loved the location and the facilities, the pool and the communal areas are great. The room was also good, but I would say maybe next time I will book two rooms rather than us all being in the same place.

We stayed for a week, and the room wasn't cleaned. I had to go out and purchase cleaning products. With five people staying in a room, the bathroom gets dirty quickly. We were told a day in advance that the cleaner was coming, and they arrived a day earlier than expected. They told us they would not be coming back until the following week. That wasn't very pleasant; we had to ask for more towels, which we received. However, knowing the number of people in the apartment would have been helpful for more effective planning around cleaning.

I really loved the place—everyone was very friendly, especially the young receptionist who spoke multiple languages and was very helpful.

The only downside was the lack of a hair dryer.I was told they had some available, but apparently, other guests were using them. I asked two days in a row and was simply told, “Oh well, I can’t do more” by another receptionist. That was disappointing—especially when you're paying €150 per night. It felt a bit disorganized, particularly if you've spent the day at the beach and just want to shower and dry your hair before bed. I ended up having to sleep with wet hair, which was not ideal.

It’s a quiet location I’ve stayed near there before it’s secure friendly staff

Room was large.

The air conditioning wasn't working, and the room was hot. Since we were on the ground floor, we could open the balcony door, but we couldn't sleep with the door open because, in Lyon, our car windows were broken, and we saw drug addicts everywhere. The beds were very uncomfortable. The breakfast was extremely poor.

The room was nice. There was a kitchenette. And a balcony with table and chairs overlooking the pool.

It was very unclear which apartment block was which number. It wasn't written on the outside. There were no signs which said "entrance" Inside it was a maze with very few directions. We were looking for nearly 20 min how to get to our room.The location was a nightmare too. The traffic and roads in that area were very weak.

breakfast was good

people were shouting a lot for a long time in the middle of the night! you can here everything

nice bar area.

the fact that a reception it’s closed mid day doesn’t make much sense, during the night could be acceptable, not every hotel work over night, but after 12 there has to be a chance of having staff working at the reception.no way of contacting the reception from the room, what if something happens and i don’t have my phone with me?at least a number 0 to press to be in touch with the staff…