The Originals City, Hotel Valence Est

Staff extremely pleasant and helpful, changed our room when original room was disgusting. Food excellent.

Original room disgusting, stains on carpet and walls, shower dirty. Definitely not acceptable.

Breakfast was ok for me.

Second floor without lift. Located in some industrial area. Very small room /doesn't match the pictures. Old building, rooms just "made to look a bit nicer" but everything is old and worn out. Hairdryer not working at all. Uncomfortable beds. Air-conditioning looked like it was 100 years old. Thank God we didn't need to turn it on.

Yes...all good. Very friendly and helpful staff....quite acceptable room and food, and good ambience. Felt a bit like being in the 1970´s but all very pleasant and enjoyable. Locked car park too, which is a real plus.

No all very acceptable.

Good breakfast, pleasant staff, clean room with ac. Would like to have commented on the evening meal as it looked great.

Shower leaking and broken head, requested ground floor for mobility got top floor at the end.Dinner stopped at 7.30 and bed side lamp broken.

Bad

Not clean at all, dirty towels and the rooms are not even hoovered. Very old and worn away. Fold black mould in the shower.Had to walk away and find alternative accommodation.All the pictures are outdated, a total scam for taking your money for a suppose 3 star hotel.Avoid Avoid Avoid

Good service, nice rooms, airconditioning.

Nothing really it was a very nice stay

Its a budget hotel, perfectly clean and very nice staff. What else do you need

The reception staff are always welcoming and friendly. The restaurant is very good and the restaurant staff are always friendly and obliging.

Room was tired but clean,perfect for 1 night stopover en route.restaraunt was great,lovely food,staff was very friendly and helpful.carpark that gate locked so very good for bike.bed comfy.room big.

staff was nice

non sound proof, a smell in the room, very rude neighbor

clean rooms , friendly staff

shabby , very cramped family room . bathroom badly needed refurb . location- nothing within walking distance

We were very pleased with the hotel. The staff were helpful and friendly, our room was clean and comfortable and both our evening meal and breakfast were really good.

Absolutely nothing! This hotel was listed as a 3 star and it is a minus 3 star kind of place.

The dark dingy hallways were scary and uninviting! The bathroom was poorly redone. Electrical wires were showing, the poorly painted walls, and the countertop was extremely uninviting!

Clean room, comfortable beds, very good value for money and super friendly staff

The bathroom was a bit old and tired and needs a few more hooks for towels. But it was very clean!

Easy for a stopover night whilst travelling, not far from motorway etc. Fairly cheap which was good

It was really noisy and we couldn't sleep, people constantly banging on doors all through the night, it sounded like someone was trying to break in...

The location was good, near the highway.

Two person bed was more or less a large one-person bed. Two people can not fit in it, the other person will definitely fall off. 3rd bed was squeezed in as if the hotel owners were playing Tetris. Bathroom needs some serious renovation. Everything looked as if it had been there since the 2nd world war. Also a backsplash for the bath, which also functions as a shower, couldn’t hurt nobody. By the time we finished showering in the bath we created an actual pool on the floor. A little window was showing the only light in the room, as if we were in the tower of Rapunzel. For 95 euros, I think this hotel is a real scam. For everyone looking for a hotel to have a comfortable nights rest, please keep looking for something else, for the sake of your mental and physical health.

Good location with big free parking place. Room is clean and cosy.

No lift and wifi slow.

Poor

there were two of us and there was a towel in the bathroom, no soap or liquid soap shower gel, the furniture was old and worn out, the bed was not for two, I don't want to talk about the internet there was none, the staff doesn't know English, in the morning there was a girl she knew . Breakfast rating from 1 to 10 -4 I give

There is restaurant near here

It is small room

Ok for one-night stay

AC was very poor, we were literally sweating in the room