Hotel Portón Sabaneta

Nice property , updated with A/C and hot water . Internet was good . Located close to a park that was the hub of Sabaneta . Staff was helpful. Great way to experience the culture

We enjoyed our stay, well located, friendly staff. Comfortable bed and good shower water pressure.

Location is good very friendly

The mattress is to hard And also we get 2 cockroaches in the room

Location great customer services delicious breakfast

Gym need update

It was great!! Not far from the shopping mall, it was clean and the staff were very helpful to me when I needed to catch the Metro. What a great place to stay!

Nothing. It was great

The staff used to be more friendly and willing to make you feel at home. I have stayed here before, and it used to be a much better experience.

The pictures of the room were different, and I paid for a larger room. I didn't get what I reserved and paid for.

The staff was extremely friendly, room was very clean and it has everything you need for your sta

Room is a little small but comfortable enough for a long weekend.

Location was perfect. Large glass door leading to the large front patio, someone is ALWAYS attending the desk and really nice, ready to assist. Everything worked, no probs the entire trip. Drinks and little things for sale in the lobby just charge it to the room easy peasy. Great food 5 min away walking. Super safe and quiet neighborhood and pretty quiet although I was not there on a weekend to be fair.

It's hotel. Not a block/cement building so if you need / want complete tomb like silence this is not for you. You will hear walking/talking/movement in the halls etc. I had no real problem but aligned my expectations with hotel atmosphere. Breakfast was well attended by friendly people. I don't eat eggs but had all the coffee and fruit I wanted. Decent start and no complaints. there's really no complaints here.

We arrived late and stayed for the night. Reception staff was friendly. They also had a spot for our car in the small garage, so that was lucky. Bathroom is small but adequate, good shower.

Room is very small. I booked that room because it said that it was 45m2 but the room was less than 20m2. Also very noisy as on a main road. It was okay for 1 night.

Staff was great, the room in general was very cozy and comfortable. Breakfast was delicious, a lot of options to choose from.

Everything was perfect

Everyone is super friendly and will assist you with anything like getting a taxi, tour guides information and even suggest restaurants. Everyone was super friendly ad helpful.

The only thing i didnt like was that the rooms were really small all of them.

Reception girls, Claudia and Hanna wore very nice

Good bed and pillows as well as the quiet ac unit

Breakfast was good, fresh, coffee needs some improvement

Horrible because of morning staff

I paid for 2 people. Yet they only gave me one person worth of food. Manager was very rude, she wanted me to pay more for 2 portions. Even after bringing it to their attention they did nothing but lie and say the portion they gave me was for 2 people. Even though its all on one plate. Then the utensils were dirty and I had to ask for plastic utensils. They are very stingy and dont make you feel comfortable. This is my last time ever going here and no one else should go either until they change management and morning staff including the breakfast staff. Maybe they should work as the cleaning staff only and hire people who wont cheat you with the breakfast you paid for.

Nice hotel comfortable beds good shower

The location is perfect. It's a close and safe walk to Sabaneta park. There is a grocery store nearby. The rooms are clean. The bed is comfortable. Plenty of lighting. Every time I visit Sabaneta this is my place! I stayed there during the weekday and the noise level at night was pretty quiet compared to other neighborhoods.

Nada.

Helpfulness of staff and how clean our room was

Nearby Construction work was noisy

I thought the staff, in general, was friendly and tried to be helpful. No complaints about them.The location was good and within walking distance from downtown, the main plaza, shopping, and the metro. I like to walk and enjoy the city. Taxis were readily available. Restaurants and food options were also close by.

There was no hot water for showers. There was no change in the daily breakfast. For long stays like mine that was a little tiring but if I was there for a couple of nights, it would not have been an issue. There was no ability for individual orders os

Simple but tasty breakfast. Would be better if it was a buffet style breakfast even if it costs a little bit more.All reception staff very friendly and helpful.Housekeeping does a good job too.

Offer a buffet style breakfast.Breakfast and terrace areas need livening up.

The room was small. Certainly no "suite" as advertised. I rarely provide a bad review, but, would not stay here again.

Room size. Room location