Hotel Suite Comfort

Good location.

Too much noise from the cleaning staff: Constantly in their phones on speaker mode loudly talking and screaming in front of guest rooms since 5:30 am. Restaurant above is so noisy that sleeping is not an option.

The breakfast, and the facilities weren't luxurious but very good

The tv doesn't have enough channelsOne of the staff members wasn't helpful enough

The place was clean, and they accommodated us in a different room when I made my complaint.

Upon arrival, the receptionist who checked us in was noticeably unfriendly and lacked the warm welcome we’ve come to expect—no smile or courtesy. The first room we were given had several issues: it was missing a nightstand, one of the top windows didn’t have a handle and couldn’t be closed, and the bathroom shower door was so narrow that a larger person wouldn’t fit. There also appeared to be mold on the ceiling.We raised our concerns and were moved to a different room, which we appreciated. The handyman who assisted us was friendly and helpful. However, even the second room had the same narrow shower setup, which made the experience uncomfortable, and no night stand light or hair dryer.While we’re grateful for the staff’s willingness to address the problems, overall, our stay was disappointing and fell short of expectations.

Great location

The air conditioner had a problem, we woke up during the night with water coming out of it, overall it was pretty good.

Overall quite a standard room with decent size. Breakfast was good with even some extras.

We didn't like that the air conditioning didn't work and the room got super hot over night. Also, we heard all the noise from the street and airplanes flying by close. The bathroom was not in best condition anymore and it was super tight with almost no room to stand. Lastly, there was only extremely bright light or nothing at all - so no chance to read a book or watch TV with any dimmed light source.

Buffet breakfast. Clean room. Friendly staff. Location. Great shower pressure

Room too small. Bath too small

Ample room, cleanliness, bedsWe decided to stay there due to the proximity to the address where we had to be every day.

Staff don't communicate amongst them. We had to repeat everything.Buffet breakfast is almost always empty,not enough food. But when there was food it was good.The room had no view. Only a window closed and with a white film,so no view.Air-conditioning had a humidity stain on the wall, so the entire room smelled at moss.

Clean & ample room

The room had no windows!(It had one we couldn't open, so no view, it felt claustrophobic)The room had a big humidity stain next to the air-conditioning, and therefore the room smelled humid despite the cleanliness.The bathroom is really really small, disproportionate to the ample room.There is little to no communication amongst the staff of night & morning and we had to explain things long time and more than 4 times.Breakfast... You had to ask for everything because the "buffet"was almost always empty... really not great.But the food itself was good.

Nice Staff. Very welcoming and ready to help with any question

The bed too soft. The bathroom too small to enter to take a shower.

Location, staff

Price

The women staff were excellent. The men not so caring. But the one who stood out the most was "Angie". She was exceptional. She went way out of her way to help my wife and I in every way. She is a "Shining Star" in the hotel. Thank you for hiring this amazing person.

You will laugh at me. But staring at the wall 10 inches away from my nose when I went to the bathroom. But you were not the only place with this issue. It might just be a Colombian normal.

-Comfortable bed-Clean shower (good shampoo and body wash)-Spacious room-Location was great to tour around-Friendly staff-We were allowed to leave our suitcases while it was time to check in

All good

Pleasant

Bed uncomfortable. Soap dispensers did not work.

I LIKE HOW EVERYONE IS LOVELY AND WILLING TO HELP YOU AND MAKE SURW YOU HAVE A GREAT AND SAFE TIME. FELIPE THANK YOU FOR TREATING US LIKE WE KNEW EACH OTHER FOR YEARS. CLOSE TO LA70 HOTEL VERY CLEAN AND NICE ENJOYED EVERY BIT OF IT

NOTHING NEGATIVE TO SAY.

Comfort, location, and the kindness of the staff.

We missed a restaurant at the hotel

The location is the best part, you can find anything minutes walking. The staff is very friendly. The breakfast is good

You can hear everything from every floor

One of the most values is the breakfast. With different foods

The bathroom. Was little small

Large, clean comfortable room. In a safe quiet neighbourhood.Strong WiFi, excellent buffet breakfast.Friendly helpful staff.A couple of restaurants and convenience store nearby.

Good location, friendly staff.

Extremely noisy room. Every day from 5:30am there was lots of noise from the restaurant above. The restaurant staff would be extremely loud, would scream, move tables and chairs around. The cleaning staff would talk on their phones in speaker mode right in front of the rooms, making an already noisy situation much worse. There is not peace and quiet in this hotel. Not a place for sleeping and resting.

A great place to stay, a good location, near to the 70st, the sat add is very friendly, the room is clean.

They don’t have water in the room.