Hotel Bolivariana Plaza Medellin

The location was perfect. The staff was exceptional: I wanted to change the room, and it was done to my complete satisfaction practically immediately. The breakfast was very good, but the same every day.

Cons: Some rooms do not have windows. When I requested a change it was done immediately. Still, the lack of windows must be mentioned in the room's description.The mattress was very hard, causing some discomfort in my lower back. I think having better mattresses will substantially increase the hotel's value.

Loved the many written messages posted all over. Enjoyed the top floor and its amenities (hot tub, sauna, steam bath). Plus breakfast on the front porch with different birds pecking around.

Too tight moving around the bathroom and poor placement of the waste container. Plus difficulty accessing the power receptacle at the bed.

Beautiful place to stay, very positive vibes! The restaurant is terrific and was the best of all the places we ate. The rooms are quiet and good value.

The only downside was that sometimes there wasn't hot water, but I would expect that for any mid-range hotel in Colombia.

Laureles is a safe area. The hotel is not necessarily on a street with lots of nearby restaurants or bars so it is quiet. There is only one late night dining spot nearby. The staff is friendly. They went out of their way to look for a personal item I had left in the room. The self-empowerment quotes were interesting to read.

I requested a junior suite and when I arrived they gave me a basic room until I complained. The bathroom feels cramped with a large jacuzzi and tiny shower. The shower head points in an angle that attacks you when entering. Lower body is therefore hard to wash. Bath products are awful with a red soap that looks like jelly. They close the doors after midnight and you must ring to enter. Unlike other hotels in Colombia, there is no buffet breakfast. They offer you three choices of eggs, fruit juice, coffee and fresh fruit. The layout feels sterile with a sprinkling of self empowerment quotes.

Staff was friendly

Room was terrible, faucet in the bathroom was loose, walls had humidity, door was hard to close... facilities need an urgent fix and upgrade

The property where good situatedClean and very servical personalI think there need to have more variation in breakfastI mean every day the same food ?And also the wify where not stableLast every other things where good

Variation in breakfastInternet where poor

Good location in a nice neighborhood, helpful staff, spa with sauna and jacuzzi.

Good breakfast, but not enough if you are hungry.

The rooms are spacious and of good size, but

Staff cannot speak English, and their customer service is poor.

Place was reasonable

Ac bad and no cosmetics and area horrible

Best experience ever in a hotel, the personalized attention out of this world, the make you feel right at home. The staff were incredibly welcoming and helpful, the rooms were immaculate and comfortable, the breakfast was delicious, and the location was perfect for exploring the city.", "Loved everything about this hotel! Clean rooms, friendly staff, and a cozy vibe made it a memorable stay.", "Stunning views from the room, top-notch amenities, and a truly exceptional service experience.

I cannot think of one thing that I didn't like. Everything exceeded my expectation, from the moment I checked in to the checked out. Once again, thank you for everything, keep up the good work.

The neighborhood was green and friendly, lots of restaurants. About 15 minute walk to the Metro. The eating area was open, full of plants and little birds would join us. Staff tried to help us when asked. Big room on top floor to relax in was welcoming. The breakfast was just fine.

Jacuzzi tub in our room had good hot water, but jets did not work. Top floor had a hot tub which took over 40 minutes to warm up (not hot), and a sauna that was mildly warm only. We could never get the TV to work at all.

I had a quiet room. It was great there wasn’t a window ! The shower was wonderful … great water pressure …. The breakfast was delicious

The gym needs to be updated. There should be dumbbells and less cardio machines

Location and staff... Felipe was the key to information around and about

The bathroom shower didn't work properly, we asked 3 times to check it and it didn't happen

The employees are the best of any hotel I ever stay

Small room You can hear everything

Location, and front desk staff.. they were the key to everything we did as tourists who didn't know Medellin

We had some issues with the bathroom, weren't fix or good take care

like family！all the staff so friendly，help me more.hotel the location is great！hot shower.the bed comfortable.breakfast is good.

Location in a safe neighbourhood. Clean room and friendly staff.You get good value for the money that you pay for..

breakfast was very simplistic.. didnt make we want to eat dinner there..

Everything about the place was amazing, staff, location, food, and service. Felt very welcoming and at peace here.

The hotel was very comfortable,spotlessly clean and the facilities were eco-friendly. The jacuzzi on the terrace had a spectacular view of the city. The staff was very helpful and friendly. I highly recommend it.

Food and service in restaurant has vastly improved since March. The old Chef and servers were awful. Front desk very helpful. Going to guess there's been a change in management, things are noticeably different

Beds are hard as a rock, I'm in pain from sleeping there 3 nights.