Hotel Lares 70 Laureles

The Staff are flexible and accommodating. They even made breakfast outside of breakfast hours a couple of times. They are friendly delightful people. They really make you feel welcomed. I have been in more expensive hotels that have not delivered their level of customer concern and care. Juan and Camilla were great.

Initially placed top level to the back of the building. The ascent were steep spiral stairs which makes them unsuitable for the walking disabled. The front of the building has normal stairs. The beds are very firm. Only one pillow and towel per guest. The kitchenette was not functional. There was not a dish washer in the room and the small balcony only overlooks the street of the hotel not a picturesque view. The room has normal stairs windows. Daylight comes in by having the balcony door open. Not a sliding door, so two people on the balcony at the same time will need to shuffle around each other to get in and out. There is a little more day light in the living space if you keep that door open.The building needs updating.

The attention was excellent, they were very friendly and were always available whenever we needed them, they had everything we needed such as water, laundry, booked tours, stores and restaurants close by and etc. The room was really nicely decorated and there was good space. I would definitely come back the next time I visit Colombia!!!

I liked the location. Very close to the busy '70'. The hotel/room is simple but clean. You have the necesary things to prepare to go out.

The wifi in our room was not working well. Also no room service....maybe have to ask? But we stayed for 3 days so it was not really a must

The receptionist, Maria, was very friendly and helpful, the kind of hospitality I would expect in all the places I'm staying. She did lend us a metro card as well which came in handy whilst traveling around Medellin. Also felt like a modern place rather than some old dated hotel in need of TLC like others we came across in other places in Colombia

Nothing negative really, for what we paid, it was good value for money

Location and very clean

Could hear my neighbors …

I liked the hotel stuff.

Clean, close the restaurants , Metro.

Good location close to the Estadio metro station. Very friendly stuff. Free metro card from the reception. Good tourist offer.

Poor A/C - noisy and ineffective. There was a cooktop in the room but not the kitchen facilities.Poor TV offer.

Location is awesome. It's very safe and with a variety of options to go. The staff is very polite, always caring for the guests and giving useful information to have a safe trip.

Helpful staff, bed was comfortable

If you're staying at the top, there is no lift, the stairs are v narrow and round and you have to duck when walking up. It's v small and not well made, e.g. couldnt use the kitchen

Modern remodeled room (205).This is an interior room and very quiet. Manual was an exceptional host. Always a smile and a warm greeting. Very responsive.If there was a schedule for breakfast, I never knew it. I ate breakfast at any morning hour in the morning, and there was no complaint.Coffee was always available. The staff were very attentive without being intrusive.The room was very clean.There were convenient power outlets and light switches.I loved the refrigerator in the room.There were many shelves so that I wasn't having to dig through my suitcase looking for things. I could set them out for quick access.The room felt more like home than a stranger's house.There are a great selection of restaraunts that are only a block away.I'm certain there are things I missed that made, this, an exceptional stay.

The staff is very friendly and willing to help with whatever you need. I needed help calling home and they go out of their way to show me where to get the right sim card to it for example. Also, the place is secure. Tourists are often exploited but they have 24 hr security and watch who comes in and out.

Well, the upstairs rooms on 3rd floor have very thin walls. The guy in the room next to me would be talking on the phone at 7am and I could every word of it. So its hard to sleep there. I moved to another room downstairs and that was better but the place is very small, three floors connected by a spiral staircase, about 8 rooms in all and noise travels very easily in this place. If you want to sleep past 8:30 am I suggest you turn on the cold air of the air conditioner to dampen the sound of people being loud in the kitchen or lobby. Also when they make eggs in the morning the smell is kind of strong so that can disturb you as well. They want you to pay in cash so that adds like 11% to the cost of the room because of all the bank fees and exchange rate of 7-8.5% when you use your ATM card to get cash, god forbid they have to pay a small rate I suppose. They make be pay 14$ for having a girl over for just an hour. Yeah, okay. No problem.

Locatiion

No hot water for shower in winer, and we told it to the reception who informed us need to wait 40mins. Then, we waited over 2 hours still no hot water.. Finally, she requested me to 1st one room for shower then back to 3rd floor room..We requested to change another room but said all rooms occupied, even though I can find they still have rooms for booking. We think that t ey did not want to solve the problem. it is not acceptable as we need to stay 3 night, so we left and found another hotel.

Staff’s hospitality and eagerness to please

Breakfast selection needs a little more variety

Location

Noisy all hours of the night

Passable

The place was full when I got there so I didn't get a room

Passable

The room did not have a window. It was airless.

Good Location, near stadium

Location

Very Warm owners

Superb

It’s so good