Hotel Le Terrazze di Nappino

Convenient location, bus stop just outside the hotel.

Very noisy room ( 1.30am first night and 3am the second night) from bar and restaurant downstairs! Car park was a shambles with rubbish, caravans and generally untidy! Very poor breakfast, virtually non existent (no plates). Definitely would not recommend it!

The restaurant and its menu were really good. Even if it was away from Florence, we liked the location. The bus stop was just in front of the accommodation. It was also great to have a car park on site. The staff were polite and friendly. The room and the bathroom were very clean.

The room was very basic in furniture. There was a door to the balcony, but it was of no use since it was unaccessible by permanently pulled down rollers, so we ended up in a room with no window and no fresh air.

Bad

only a minute after I made my reservation on booking I saw i booked it for the wrong night (one week earlier). i immediately sent a message to the hotel to ask if they could change my booking. no response. i think i sent in total 5 emails and got no reply. i called the hotel too to explain the situation and they just hung up the phone while i was talking! never before experienced such rude and unhelpful customer service.

THE Toscana village experience. You have a panorama of Firenze from the terrace. The best chef in Italy, magnicifico. Very good prices on the rooms (old but clean!) and also in the restaurant. They even have a nice little shop for everyday needs!

The bed was poor. Don't expect anything in walking distance, not even a park bench. You need a car here, but it is not a surprise. The bus was OK to go to the city but it's a nightmare to get back.

Absolutely loved the Pizza (but the owner didn’t want to give me fork and knife)

Insects

Breakfast was good, staff is kind even if they are not speaking English we could communicate

Wifi didn’t work

Bad

I booked this hotel and call to reception that I Will come from far and Will in the evening, man told me that is not a problem and Will waiting for us. When we came, we hear how in reception a couple had problem with air condition (they had a room in the attic), with flush in the toilet and WiFi didint work. Man told to their that maybe tommorow somebody fix everything and can not change rooms for their because is full. After that start to spoke with us. When he looked on computer, told to us that he hadnt Space and show us hotel for over 300€ per night, So we must spend night in the Car. In reception wasnt clean So I think that rooms look like similar. Not recommended

Nice location, 15min from Firenze. Very clean room and bathroom. Good breakfast. There is a good parking place, also for motorbikes.

Delicious breakfast on the terrace with a beautiful view. Great service. There is a local restaurant adjacent to the hotel, with great cuisine and service, which itself makes this place worth of visiting.

Rooms need some new paint and furniture.

The staff was very friendly and accommodating. The food at their restaurant was outstanding! Safe on site parking area to accommodate all size vehicles.

Restaurant was amazing

Bed

Local feeling, great food!

No english speakers

Location

Everything

Lovely, authentic, simple hotel with very friendly staff

Superb

Very good