Arbatax Park Resort - Cottage by Falkensteiner

Nice location,sea, facilities

Close early from 3-7

The resort was beautiful, and the room was very large. Snorkeling with the fish was our favorite part. This is a huge resort and spread out with a bunch of different properties and restaurants. The guys at the beach bar and reception were very helpful and nice. We got massages at the spa that had just opened for the season, so the facilities weren't available but looked amazing! The pool is breathtaking at the spa.

You have to walk a lot so if you have issues with hills/walking/mobility this is not your spot to stay. The buffet was terrible and had flies/wasps in it. The food was really bad overall. Make reservations at the far away dinner spot since that was full the whole time and we heard that was the best place to eat. Or eat off the property. The check in was confusing since you drive in a gate and someone takes your stuff and shows you where to leave your car. We toured the animal spot which was really cool but some of them were injured (I told the vet on site). There was a small language barrier when trying to communicate with some of the employees so brush up on your Italian! Don't expect The Ritz, think of this place of more like a hotel in Cabo Mexico.

The Cottage offers a peaceful retreat with stunning sea views and easy beach access. The spacious rooms are elegantly furnished, and the private outdoor areas provide a great space to unwind. The resort’s amenities, including excellent dining options and relaxing pools, add to the overall experience. A perfect spot for those looking to enjoy the serenity of Sardinia in style.

The Bungalow was perfect and 10% of the staff. Nice coastline for swimming and photos.

90% of the staff should not be engaged with the public, as rude and deliberately unhelpful. The state of disrepair throughout and shocking. You need to see the whole site to appreciate how shabby it is and not be funnelled into only a small part of the site. Worlds worst farm/zoo, surprised animals not committed suicide to escape the environment.Poor standard of food and some of the bars couldn't be bothered to offer cold draft beer, so had to pay 25% more for warm bottle beer. Baby room should have been condemned as contaminated by historical food, abandoned.Im sure this place was amazing many, many, many years ago, now it's a poor reminder.We booked the final weekend of the site, so maybe the staff and state was exhasued after a busy season, but paid FULL PRICE so expected what I had paid for, not the reality of this place.Will never return or recommend to anyone. .

-view at the beach-clean bad and sheets/towels-the housekeeping ladies and 1-2 other staff were nice and friendly

-Lack of furnishings: only a bed, two nightstands, a small table, and a single chair, which was completely different from the photos on the booking platform.1chair and a table at the terrace. The room was dusty/sandy floor.-On the day of our arrival (Wed.evening),we realized that the wall faucet was leaking and the shower drain was not drain properly, resulting in flooding of the entire bathroom area.Due to this ongoing flooding,the plaster on the other side of the wall in the bedroom was crumbling. On Thurs.morn.,we informed the FO about the issue. The maintenance person came at 10:00 AM,told us to wait 5min and assured us he would be back.However,he returned only after our 2.visit to the FO,around 5:30 PM,and brought silicone,despite our explanation that this would not help the real issue.We were told not to use the shower until the next day,which felt unreasonable after spending the day at the beach. -Disappointing breakfast buffet-limited variety and the quality of food.-We were disheartened by the behavior of the reception staff, who were unhelpful and dismissive. When we expressed our dissatisfaction, they offered little assistance and even suggested we pay extra for a different room. The lack of understanding and flexibility was frustrating, and we were repeatedly told that issues would be addressed when they were not.-The condition of the resort was awfully neglected,not as advertised.It is clear that it have not been maintained, and the property is in desperate need of repairs.public areas, such as the beachside restrooms, there was a lack of supplies: lack of toilet paper and soap, even the toilet door was unable to be closed-On the second day, we wanted to leave the hotel, but the manager refused to refund the remaining amount due to the non-refundable booking policy.Although we were given another room, we were still unhappy with the overall quality and services for a 4*resort, especially considering the amount of money we paid.

Nice environment, you can find everything in one place: beach, pool and restaurants. All places are clean and tidy.Our cottage was comfortable, just like you can see on all pictures of the hotel. Although the place is giant, there was no crowded. We had an adult-only pool, we liked it very much.Extra surprise: wine and water at the dinner was included into the half-board service.Really kind staff.

If you do not have all inclusive service, you can buy only sandwiches or pizzas for luchIn the bar and even in the restaurant most of the staff spoke weak English

We liked it a lot last summer and came back also this year for our seaside vacation. We were not disappointed! Everything was great: - private beach- excellent food and service at Sa Gana Restaurant (huge thanks to the amazing chefs Roberto & Giuseppe and their team)!- Bellavista Spa (we enjoyed a series of massages by excellent professionals Carol and Paolo)!- Lido di Orrì with its golden sands beach was only 10 min away, they brought us there on an inflatable boat - Traditional Sardinian Evening on Saturday is a highlight!

Sometimes I had to “share the meal” with very annoying wasps ? I learned they are particularly attracted to sausages and meat! ?

The beaches were beautiful

Poor customer service. I really wanted to give the property the benefit of doubt when reading previous reviews however the negative reviews rang true. There isn’t enough staff for how large the property is. They seem quite junior and under a lot of pressure from management.

The cottages are close to the beach and have a swimming pool that’s not used by the other resorts, so it was very peaceful. There were a few different locations for swimming (small coves and ladders going into deeper water), each with umbrellas and chairs for free, and the 10 min boat trip to the larger beach (with a small cost) was also really nice because there was a lot of white sand and calm swimming. My room was nicely furnished and the bathroom was updated.The restaurant for breakfast and dinner was decent; breakfast options were always the same and standard hotel food, and the dinner buffet changed each night offering many options, including a meat/ fish station and a pasta station. The staff were polite overall, especially the restaurant staff.I appreciated the eco-friendly aspects in the resort, like the electric cars, vans, and carts.

The resort didn’t feel 4-star; some areas were in need of repair. The bathrooms only had “body and shampoo” soap, which surprised me; I’ve always seen more toiletries in resorts, such as shampoo, conditioner, soap, lotion. It didn’t feel luxurious. There wasn’t an option to not be disturbed by the cleaning crew in the mornings— no opt-out sign for the door— and cleaners would always take my towels even though I left them hanging for further use. So each day they changed my towel, which is wasteful and not environmentally friendly; I think this is an easy fix for the resort to make.The first cottage I was in was just a big, mostly empty room with a small, outdated bathroom. Although its patio opened to the beach, the room itself wasn’t cozy and the bed was uncomfortable. Then I was told I had to pack my things right away and move to a different cottage because the booking system made an error with my reservation. When I moved, the new cottage wasn’t even cleaned and ready for me, so I had nowhere to go for a while. I felt like a second-class guest, someone not worth their energy because I was no longer staying in the “ocean view” room. No one explained the resort facilities to me beyond where to go for breakfast and dinner, so I often felt like I didn’t know my options, the timing of other restaurants, where the green shuttle bus went, etc. Also, when I arrived (late in the evening), I went to the first counter I saw (I didn’t realize there would be multiple desks for check in) and was simply told that I was at the wrong reception. Luckily, another staff member overheard and offered to drive me to the correct reception for the cottages booking I made. Overall, some of the staff could use training in guest services, mainly the individuals working in reception; the other cottage staff were friendly and helpful.

The location is wonderful, several beaches and pools and restaurant options, the animal farm very nice for kids, the fascinating old town on the top of the hill, the sport options and the night entertainment at the amphitheatre . The entire structure is amazing and merged into a beautiful natural landscape made of mediterranean and exotic vegetation facing the usual Sardinian crystal waters and that's why, in the end, I would recommend this resort despite the bad organization

The food services provided are, at the best, of an average level, but still very expensive. The organization of the pool bar is chaotic. Young staff is kind and willing to provide their best service but sometimes not prepared, or in insufficient number to provide a good level of service. Quite often I didn't receive from the staff the information I needed or sometimes it was wrong. The equipment of the room is less than basic, I understand and agree with the Eco concept of the resort but at least a pair of disposable paper slippers would have been appreciated. An old abandoned playground might be improved to provide playing experience also to toddlers which cannot be accepted in the kids entertainment group.

Fantastic place, large spotless room, all staff very friendly. Loved this place from start to finish; the pool and sun beds are clean with room for all. The beach is also very well. The most amazing aspect of the hotel is the food; a real surprise for restaurant buffets, it was always hot with fresh food always being brought out and some cooked in front of you. The location of the hotel is great if you want a relaxing holiday doing little more than relaxing on the beach or around the pool with a good book. Boat trips are ample and offer access to some great beaches.

It's quite remote but has a little bus that goes into town.

This was an excellent weekend away. The rooms are very newly renovated and comfortable with the coldest air conditioning I’ve ever encountered in Europe. The food was amazing. Dinner was 4 courses every night and seafood was really fresh. The Hotel was wonderful and all the flowers were colourful. Massages and wellness centre very relaxing. I would definitely come back.

Stunning natural surroundings, pristine sea, great amenities. Our cottage provided spacious comfort. Sa Gana Restaurant served delicious cuisine, with friendly chefs and waitstaff. The Cagliari Soccer Summer School was a fantastic experience for our son. The Saturday Sardinian Cultural Program was captivating.

At times during lunch, we had to queue for a table at L’Oasi pizzeria, despite available seating.

I liked the pool ?and the sea ?and food? was pretty good

That there were ?bees when we had breakfast?☕?

The Resort has very big territory with many various plants, flowers and animals. You have a lot of space to walk and everything it's really beautifull. There are many various beaches and bay: sandy or rocky for every taste. There are umbrellas and beach chairs everwhere, there is no problem to find a free space. There are also multiple swimming pools. It is possible to take a kayak or SUP for free. There are multiple restaurants and bars. The rooms are in separate small houses, so it was quite. The room is very well designed and equiped. There is s small village with a big white sandy beach in 5-10 minutes walk and more different restaurants. There are also different events in the evening. It is possible to book various excursion by car or boat or even rent a boat, bicyle or scooter directly in the hotel. The Hotel Personal is very nice and polite. Special thanks to Vineta from the Cottage and Suites Reception, who helped us with our questions and needs! We will definetely come again!

The location of our room was nice. The staff was very friendly. We were in the same hotel 5 years ago, but not the cottage part, the upgrade to cottage is worth the price.

There's a general problem with booking.com when you have children I think. We booked for 2 adults and a 2.5 years old child. The reservation the hotel received was for 3 adults. My advice if you have children is to book directly with them, it will be less expensive.The advice for the hotel is to upgrade to electric leaf blower for all staff. The noise of the petrol one is unsupportable.

Friendly staff, they upgrade me the room.

Restaurant can provide more varieties of food.

For our short holiday we decided to stay at the Hotel Cottage, which has a spectacular position in front of the sea, close to the swimming pool and all the main restaurants. The room was perfect with a wide terrace. Excellent breakfast, the mediterranean gardens are wonderful!

Fantastic facilities for families including pools and a private beach. All within a location that means you can still take time to explore this lovely island. Breakfast was delicious variety every meal time.We were happy with our room size and all of the facilities here, it’s such a beautiful setting with the natural park down the road and many things to do onsite. The entertainment looked great.

We got upgraded to one of the suites del mare, with a breathtaking view. Everything in the room was designed to be comfortable. The resort looks lovely. I loved the attention to detail and the way everything was blended into nature. The beaches were exotic, set amongst rock boulders. Everything was perfect.