3 Star Hotel
Belle Epoque Hotel Victoria & Apartments
Äussere Dorfstrasse 2, Kandersteg, Switzerland View Map
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About
The hotel is centrally located and surrounded by a large park. You will find a cheerful and familiar atmosphere combined with the best Swiss hotel tradition. Our guests enjoy a spacious hotel lobby, a cozy library for quiet moments, and a children’s playroom. The indoor swimming pool invites you to relax after an active day, while the sauna, infrared cabin, and cold-dip pool provide additional wellness experiences. In the morning, you can enjoy your breakfast in our beautiful nostalgic Art Nouveau dining room, with a generous buffet offering a wide selection of fresh products. In the evening, we serve a 4-course dinner menu on request, or you may choose our rustic à-la-carte restaurant with seasonal regional specialties (closed on Mondays and Tuesdays). Biking and skiing are available in the surrounding area, and for younger guests there is also a children’s playground in our park.
296 Reviews
- Cleanliness
- 8.7
- Staff
- 9.1
- Location
- 9.4
What Guests Say
- “Great location, friendly and helpful staff, clean, beautiful, fancy but cost friendly, efficient.”
- “The location, magnificent Mountain View from the bedroom, and the hotel per se”
Top Amenities
- Swimming Pool
- Restaurant
- Free Internet Access
- Spa
- Accessible Rooms / Facilities
- Pets Allowed
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Comfort Double Room
- Accessible by lift
- Bath or Shower
- Bathrobe(s)
- Body soap
1/4Mini Suite
- Accessible by lift
- Bath or Shower
- Bathrobe(s)
- Body soap
1/4Chalet Double Room
- Accessible by lift
- Bath or Shower
- Bathrobe(s)
- Body soap
1/4Family Suite (2 Adults + 2 Children)
- Accessible by lift
- Bath or Shower
- Bathrobe(s)
- Body soap
1/4One-Bedroom Apartment (no Access to Pool during off season)
- Accessible by lift
- Balcony
- Bath or Shower
- Coffee/tea machine
1/4Two-Bedroom Apartment (no Access to Pool during off season)
- Accessible by lift
- Additional bathroom
- Additional toilet
- Balcony
1/4Three-Bedroom Apartment (no Access to Pool during off season)
- Accessible by lift
- Additional bathroom
- Additional toilet
- Balcony
1/4Standard Double Room
- Accessible by lift
- Bath or Shower
- Bathrobe(s)
- Body soap
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What Guests Loved
Based on 296 reviews
Pros +
- Great location, friendly and helpful staff, clean, beautiful, fancy but cost friendly, efficient.
- The location, magnificent Mountain View from the bedroom, and the hotel per se
- Lovely historical building with a great location. The breakfast was great and the stuff very kind.
Cons -
- The bed mattresses and pillows are a bit suboptimal
- The room was cold, and because the hotel was fully booked, we had to wait to get a breakfast table but this was not a problem for us
- The shower room set up. The water keeps splashing out and makes the entire bathroom floor wet.
Great location, friendly and helpful staff, clean, beautiful, fancy but cost friendly, efficient.
The location, magnificent Mountain View from the bedroom, and the hotel per se
The bed mattresses and pillows are a bit suboptimal
Lovely historical building with a great location. The breakfast was great and the stuff very kind.
The room was cold, and because the hotel was fully booked, we had to wait to get a breakfast table but this was not a problem for us
The location, very close to train, and not too far from the gondola station. The breakfast was really good. Also free luggage storage and free bottles of water!
The shower room set up. The water keeps splashing out and makes the entire bathroom floor wet.
Location, the view from window, hospitality and kids liked the swimming pool.
Great location to start our hike. Very comfortable room. Authentic atmosphere. Very clean
The location in the middle of town is incredible. The included breakfast was one of the best ones I’ve had in Europe. The room was very clean. The bathroom was updated. I traveled with my adult daughter and we had two beds.
Really nothing to complain about.
I loved the historic feel of the hotel and the rooms were very comfortable. Breakfast was excellent and the indoor pool was wonderful. The attached restaurant, Ritter, was the best food we had while in Kanderstag.
excellent location, awesome view from the room, vicinity to public transport (both train and bus), supermarkets closeby
Breakfast at this pricepoint was bad or way below average, very limited hot menu and it was same everyday, lot of focus on ambience of the place but has a lot of room for improvement when it comes to cooking and designing the menu. The dinner restaurant also remains closed on Monday and Tuesday, and since the room does not have any microwave facility, we could not get any ready to eat food from nearby supermarkets as well.
Great value for money hotel! A bit tired and needs a refurbishment but clean. Fabulous breakfast and dinner (at the Ritter restaurant)! Clean and nice indoor pool (warm water) and sauna. Very good location (5 mins train station, 10 to the cable car). Underground parking. Playroom and outdoor playground for kids. But, the best of all, are the people. Friendly and helpful, far above the Swiss standard. It's our second visit and not the last for sure.
The xtra guest beds and pillows need an update but it's really minor.
Great location. Nice staff. Very clean. Very spacious room.
The bed wasn't so comfortable (personal opinion), weak water flow at the shower, weak wifi couldn't use it.
very classic, very nice and breakfast was amazing
Didn’t work really well for us that planned mostly things in Grindewald, so we needed to take 1h drive + parking each day. So I might return to this place if I’m doing things in Kandersteg area
Located close to train station, groceries and cable car to Oeschinensee. Friendly lady at check-in. Large room. Beautiful location.
While eating at nice breakfast buffet, we watched a female worker picking her nose over and over looking in the big mirror in the dining hall. We lost our appetite. She should go to a bathroom.
Convenient location, near trail start for Oeschinensee lake, nice room, newly renovated bathroom
The single glass door in the shower is little awkward. Have to be very careful not to spray water outside the shower.
beautiful rustic hotel located steps from the downtown area and a ten minute walk to the oeschinensee cable car. The breakfast was amazing, the staff were super friendly as well
not a modern hotel, so if that’s what you’re looking for, I don’t think you’ll find it here!
The hotel is a short walk from the train station and conveniently located in the town. We had a corner room (apartment) with amazing views out of the back and the side of our room. We loved having two separate bedrooms with a door between them. Beds were comfortable and cozy, breakfast was very good, and the room was clean. We did swim in the pool one afternoon. I suspect that the pool is not heated because it was quite cold which might feel nice on a hot day but was too cold the day we were in it.
It would be nice to have a small refrigerator in the room. Also, there was a landline phone in the room but it didn't work. We didn't plan to use it but why have it there if it doesn't work?
The lady in the front desk on the day we arrived was very rude. She was not helpful at all and she messed up with our rooms. Very poor service from her. The other members of the staff were great.
Great views to the mountains and waterfalls. Relatively quiet rooms. Clean. Good breakfast.
Central Location Spectacular view of the mountains Close to restaurants and shops Good breakfast Sauna was great after a long day hiking Staff were friendly and helpful
the toilet was not cleaned properly when we arrived in the room which was not great to look at. The room was a bit small but great view. The shower was too small and uncomfortable
First, I loved the location. It was easy to find it. Second, the member staff was so nice. She gave us a beautiful and clean bedroom with a terrace and we have spectacular views. The inside pool is huge and clean. The restaurant is beautiful and the breakfast is good. We have a good stay.
Amenities & Policies
Amenities
Swimming & Soaking
- Swimming Pool
- Heated pool
- Indoor pool
Fitness & Spa
- Spa
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Transportation
- Free Airport Shuttle
- Accessible parking
Accessibility
- Handicapped Rooms/Facilities
Kid Friendly
- Family Friendly
General
- Pets Allowed
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 3:00 PM |
|---|---|
| Check-out | Before 11:00 AM |
| Internet | Free Wi-Fi is available. |
| Children & Extra Beds | Children of all ages are welcome. Children of age 6 to 15 can stay with extra bed, subject to additional charges. Children of age 0 to 3 stay free with cot. Children of age 0 to 5 stay free with extra bed. |
| Pets | Pets are allowed. Charges may apply. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Location
Äussere Dorfstrasse 2, Kandersteg
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