Hotel Alte Post - Grossarl

Pros +

• A very cozy hotel, beautiful interiors that emphasize the family continuity of management of this hotel. Great reception staff - the only ones who speak and understand languages ​​other than German. Large rooms, comfortable mattresses (which I can't say about the pillows). Excellent breakfasts, where in addition to the buffet, you can order a hot dish. If you go to the mountains - the hotel gives you the opportunity to use hiking poles - priceless! Special thanks for this! There is also the possibility of a free group excursion, but if you do not speak German and do not want to wait for the group for 3 hours in the cafe at the top - I do not recommend it.There is a car parking.
• Tony & Maria (senior) / Tony & Maria (junior) and their teams at Hotel Alte Post & all the staff who looked after us were amazing. The service was always personal and friendly, this is a huge bonus for the hotel and we'd go back there for that reason.We had half board. The breakfast was delicious & always fresh, new options everyday. We loved the dinners & the presentation of the food was first class and always tasty.The hotel have a great service using #WeShowYouTheMountains, if you sign up to their daily hikes you'll be driven to the start of the hike, and includes a guide from the hotel. The hikes offered opportunities to meet guests which worked well for us. The Spa is very impressive and a great place to relax after a day of hiking.Paul & Hans

Cons -

• When check-in, you are offered to download a translator application. At first, this caused some confusion, but then it became clear that there is NO duplication of information in any language. Everything is written only in the local (German) language. Starting from the rules for using the spa, information in the room and ending with the menu for breakfast and lunch. This is extremely inconvenient. You will have difficulty ordering drinks for dinner or a hot meal for breakfast. You may not even know that you can order a hot meal for breakfast, because the information about it is somewhere near the entrance to the kitchen and is written only in German.Since you will be reading the menu through the phone screen using a translator program, it is easy to make a mistake with the choice of a dish. Not all of them are tasty and some have very peculiar combinations.There is no refrigerator in the room, no possibility to make tea or coffee.
• For us it was faultless. Wonderful staff, easy to interact with other guests, and nothing was a problem.