Pestana Carvoeiro Golfe - AL

The golf

I arrived and there was no one ar reception for more than 25min. Receptionist finally arrived and said she had been to the loo but thatWasnt even true she had been smoke ciggies and smell definitely confirmed it. Lots of potential bad defo badly managed

We loved how centrally located Gramacho is. We loved the clubhouse, the food and staff were great! We loved walking around the resort. My husband and son loved the golf! The resort in total is great and we will be coming back next year to stay in a different villa that is modern and comfortable.

We didn’t like our bed in villa 165A. It was super springy and so uncomfortable. The villa was quite dated but it was clean and functional. We wished there had been washing detergent for the washing machine-I had to go out and buy some to do laundry. Some of the pool chairs and umbrellas at the communal pool are broken. Felt like those could be fixed/or upgraded so there were more chairs for everyone. Also a lot of people left towels on their chairs when they weren’t there so there were very few spaces to sit some days. I know the board said people shouldn’t reserve seats with towels but people are doing it - feels like someone needs to enforce the rules a bit on that.

The grounds of this property were lovely and the exterior of our unit was fine

Upon entering the unit we rented it was obvious that it was very dated and poorly maintained. The countertops had dried food stuck on it. Light switches were dirty. The bidet had feces stuck on the side. The lower cabinet facia board in bathroom was rotten and smelled awful. Killed cpl spiders and knocked down cobwebs. Not at all what we expected

The location was where we wanted to be

The property was a bit tired and needed some painting and the some of furnishings needed cleaning and replacing ie. The foils on the window had a big rip in them. Then outside cushions were dirty, also then stool in the bedroom was stained. The toilet roll holder was loose and the door handle for the kitchen came off in my hand. Reported the door handle to the receptionist and it was fixed the next day.

Good apartment ( second one with air con ;-) ) staff very friendly and helpful, close proximity to the pool. Beautiful views at mealtime. 5 min drive to Ferragudo, large Auchen supermarket, gym. Good location for a base in the Algarve. Pics included from Seville - 2 hr car journey. More suited for non summer visit - 44 degress on our day!

Breakfast was poor, first room allocated there was no air conditioning, don't even imagine doing that in July or August! Pool could sometimes be very busy with no sunbeds. Would assume this is only July/August though.

We have photos but would rather not share them as the The director took our complaints seriously and moved us to a new a

There were no towels on arrival.The toilet was stained withurine.The dishwasher was fullThe outdoor furniture was poor.There was a wasps nest and my husband was stung.We had an intruder allowed to come to our apt through security at 7 am. The kettle was us and although reported 3 times was not replaced. Work men on site using disc cutters so we could not enjoy the terrace

Spacious apartment, very well equipped. Secure and peaceful location.

The only thing that could be improved would be to add air conditioning in the bedrooms.

Disappointed as assumed we were staying at Gramacho and not Vale de Pinta. Would not stay agajn

There were no advanced details about checking in at reception. The indoor pool and working clubhouse was at Gramacho, a 10 minute drive from the apartment we were given.Indoor pool in poor condition many of ikes missing. Apartment quite good, no kitchen towels, or dishwasher tablets provided. Washing machine broke down during use. Engineer came very quickly to repair

Nothing!

Where do I start. All the rooms had ant, spiders, cobweb every where, Air-conditioning not working, toilet do not flush, Television do not work, reception not ready to help, not answering the calls. I should be charged for the time of torture in all respect. I will never ever suggest any one to go at this property. I really want to give negative 10. Stay away from this property.

Dirty, no air conditioning and not worth the money.

We paid 1200€ for two nights in a villa. When we got there, the villa was severely dirty - spider webs in the corners, razor blades and hair from the previous guests in the toilets, dirty windows, dirty cutlery, cigarettes and dirty chairs outside. The house had no air conditioning and the temperature was very high inside. We called and the cleaning crew came but still, terrible first impression and definitely not worth the money. I trusted the Pestana Group before, not anymore.

Spacious with great view

No air conditioning Old beds More of a golf resort than family resort

The location was perfect, away from crowded locations as well as very close to slide & slapsh. Pool was also very nice.

The house seemed as it was not cleaned before our arrival. Hair all across the house floors, kitchen counter full of bread crumbs, bathrooms dirty with very bad smell.This being part of a famous hotel branch "Pestana" we expected more, specially since we payd 294€ for one single night without breakfast.

The staff!!! Paula helped us very kindly, we forgot something of emotional value and she did the most until finding it. She then called us and is going to post it to Spain. THANKS AGAIN!

the space was good, location was good

the bed was very uncomfortable, mould in the shower, outside seating was dirty, lack of air con and no working fans. wardrobe full of spare linen.

location, value for money, swimming pools

Dishwasher full of dirty dishes. Bathrooms not clean.Loose swimming pool tiles. Children cut their feet.

the garden and pool. very spacious villa

tired interior, uninspired decoration and bland furnishings. very utilitarian

Great customer service, very spacious apartment, very clean and comfortable. Would definitely recommend and we will be coming back soon.

There was nothing we didn't like!

The staff is really kind.Pestana gave us a 2 bedroom instead of a single one as an upgrade. We like the bedroom size that had 3 floors.The surrender environment is great with grass and a good view. It has 2 pools just in this (private) villa, and the main one is really good.The kitchen was fully prepared with the necessary cleaning stuff. For the promotional price, even more with the upgrade and the peaceful environment, it is a good vacation.

The bedroom on the ground floor smelled a lot of humidity. Pestana should create a cafe because this is a private villa not so close to the main villa, which has it all (coffee, restaurant, golf, supermarket, atm).Also, the road to get it does not illuminate and is not properly tarred. 15 minutes from the beach.

Amazing house and beautiful surroundings! Gardens and golf course really amazing.

This is the 5th year we go to these villas and what we’ve been noticing is that the quality of the amenities available in the house is getting worse. A full house for 7 people needs to have the kitchen fully prepared and this year we had to complain because a lot of things were missing. If we rent the house through Pestana what we expect is to have the corresponding quality behind. There can’t be any excuse due to the owners of the villas.

Beautiful location on the golf course. Great resort with friendly helpful staff.