ibis Styles Bordeaux Sud Villenave-d'Ornon

The location was ideal but only because it was close to where I needed to be.

The breakfast was the worst I have ever had in 40+ years of using hotels.The air conditioning unit didn't work correctly - no very cold air blowing.Fire alarm sounds at 7:00am, everyone out, no sign of a fire, no sign of the fire brigade and no sign of any members of staff confirming guest names.

Staff were friendly, breakfast was included.

The entrance to reception was a bit hidden, small gate to get through or walk all the way around like I did on the first day. I coped but being on a busy roundabout was a bit noisy first thing in the morning when the traffic starts.

Good location for a stop-off on drive from UK to Spain (with an EV charger). Dinner was very nice.

It suited us for all the good rating I have given

When we stayed for the first time at this Ibis hotel we weren't told that it is possible to order an evening from a local restaurant and have a delivery, Its a good idea to let people aware of this when they ask , particularly as the restaurant does not function at certain times of the year, we were staying with our dog and other restaurants would not have welcomed dogs. As evening meals aren't available at the hotel as the kitchen is closed at the weekend (includes Fridays) during the winter months.However on our second visit to this Ibis hotel we were told that we could order take aways from other restaurants, and delivered to the hotel which was a bonus! We also stayed twice at the Ibis in Salamanca and again we weren't told that we could order a meal from a restaurant to eat in. This would have made our stay more comfortable, particularly as we were arriving early evening and needed a meal after very long journeys .

Central, comfortable and dog friendly with secure parking

The restaurant was closed at the weekends

We were travelling from Spain back to the UK and need an overnight stop close to the main route north. This hotel was ideal and had excellent secure parking. Our room was very nice, clean and comfortable. The staff were very friendly and helpful. Breakfast was provided and was very good.

In the frequently asked questions there is reference to the restaurant being open during our stay. This was not the case as there is no longer a restaurant. This should be corrected.

The hotel is on a roundabout.Rooms were clean and tidy.Staff were friendly and polite.The hotel has a secure carpark with plenty of spaces.Breakfast was basic I would say.

Attractive building, clean, comfy, plenty of parking and very close to the motorway

Clean, good bar and restaurant, helpful staff

Convenient stop off. Simple but comfortable. Good breakfast. Helpful staff.

No restaurant onsite.

The staff in the check out spoke English and was very nice.The location is good if, like us, you are staying there for a stopover while traveling by car to other places.There is a Carrefour express within a 8 min drive from the hotel.The hotel was quite clean.

It came as a surprise that the girl at check in did not speak English, or did not care enough to not speak French to us. I know you are in France, but you are also working in a place where mostly tourists will stay, so I would assume English to be part of the hiring requirements. Even when she noticed I struggled to understand her French, she would not slow down or anything.It seemed that both check in and check out plus the bar were being taken care of by the same person, so that led to a lot of delay. Which is the last thing you want when you arrive at a hotel late in the evening and just want to check in and go rest.The breakfast was pretty complete, however, not all products were fresh. The scrambled eggs were sitting in the fridge and were reheated that day, not done freshly. The same with the fruit, it was quite noticeable that it had been staying there for at least a couple of days. The butter does not come in individually wrapped containers, and does not seem to be very well protected. It's just a big chunk of butter that everyone shares, taking it with a butter knife. You need to cut the bread yourself, but there is nothing to hold it while you cut it, so most people would just hold it with their bare hands. A bit unhygienic. The coffee machine was pretty dirty on the outside, one can only imagine the inside. Some of the bread was cooked outside, but still freezing on the inside.Breakfast start was late by a few minutes, did not start at 6, as announced, which delayed our trip a bit.The hotel facilities are not great. There was a huge crack on the ceiling right above our heads in the breakfast area.All in all, it was nice for the convenient, because it's close to the highway, but I would probably not stay there again, unfortunately.

breakfast was varied and fresh, coffee wasnt the best, but fresh orange and water were available.comfortable bed. good for an overnight stay.

on arrival we were informed no restaurant food was available, after travelling 10 hours we expected to check in, eat and relax. We were told that no food outlets were close, so ended up with online food order of McDonalds which we collected at the gate and ate in the room. Seemed unfair to feed the coach load that arrived 10 mins after us and not allow other guests food.no shower gel in the shower and no aircon on, we had to call staff for both ! easily remedied but shouldn't need to ask!

Closeness to the port

It was quite tatty R usher at dinner the restaurant

Very easy to locate off the motorway. Clean rooms. Good Wi-Fi and friendly staff

No controls for the aircon making the room stuffy and being so close to the motorway not good to open the windows. The room was also very cramped with too much furniture

Breakfast was OK but cups were chipped, no knives when we arrived.

Very strong drain smell in the bathroom. Rooms had very few facilities. Even the toilet paper was rough!

Food was okay. They have free onsite parking. Rooms are spacious. It’s well located for travelling by car. They allow dogs for 10 EUR extra charge per dog.

Very worn out hotel: exterior, halls and rooms look terrible. I had mold in the bathroom.

Location

This is the third time we stay at this hotel and each precious time was great. However we did come across a member of staff particularly looking after dinner service which was a little rude a passive aggressive. Also thing being the third time staying at the hotel we found the mine limited, although it was still cooked well. The air con was a bit of an issue as despite it having blasting in the room, the cold air did not spread and it was a little too hot throughout the night. Lastly we were woken up at 2 am due to a fire alarm and had to evacuate. We were eventually asked to return to our rooms. Only the next morning we were told that the fire alarm was triggered due to dust in one of the smoke detectors, but we had to ask on check out. No actual form of apology was actually given until we asked for what had happened.

Very good

Picked the hotel as it had an insight restaurant but found out it was closed on a Sunday when we arrived (nothing mentioned on website about opening hours) - which was the 1 day we were there!!

Good food in restaurant. Nice stop off on way to Spain.

Nothing really around the hotel in way of bars, restaurants, shops around.

The breakfast was good. The gym was small but useful. The room was clean and big enough.