Hotel Bellevue - Traditional Swiss Hideaway

It¿s location.

Our room was floor level and faced a walkway. No privacy or view.

Small room, outdated, slow wifi

The location was amazing and the view from the balcony is magical! It is ~600m walk from the train station to the hotel that is mostly uphill and might be hard to walk with big and heavy suitcases, but they offer a luggage pickup which is great!

No air conditioner unfortunately which on hot days can be a little challenging, although during the night it is cool if you keep the windows open

Great Food in restaurant. Friendly staff. Great views!

The view

The hotel itself is nice, but I strongly advise confirming your booking carefully before traveling. I had reserved and prepaid for two nights, yet upon arrival (after a 7-hour drive and reaching the car-free village), I was informed that the room I booked was only available for one night. I was told this was because I had booked the “last available room,” and the hotel suggested canceling my reservation entirely.Given the circumstances, I stayed for the first night but had to cancel the second as the alternative room offered was not the same category — and the view, which is what I had paid for, was not included. This situation disrupted my holiday and I only received a partial refund for my stay .While the property itself is pleasant and Switzerland’s views are stunning everywhere, this experience left me disappointed. My recommendation is to book well in advance and reconfirm your reservation directly with the hotel to avoid similar issues if you had to book this hotel .

THE VIEW FROM THE BALCONY!!!

No coffee maker in room. Breakfast was very well presented but we prefer scrambled eggs, bacon ,sausage and waffles and syrup.

It felt like being at home. Balcony in every room with beautiful views of the Lauterbrunnen Valley. Old authentic building but updated and clean. The people were lovely and the food was great

The pillows were too stiff but they had second small pillows you could use.

My 3rd floor room with balcony had spectacular Mountain views (weather permitting). Many late afternoons and evenings were spent with a glass of wine on the balcony, enjoying views of the Alps and Lauterbrunnen valley. The jacuzzi had similar views and was a great treat after a long hike in the mountains. Breakfast was fine--enough foodstuffs to enable a good start to the day. I had a 5 course dinner one night at the hotel and it was all delicious! Staff were always helpful and cheerful. Well done Judy.

I bit of a hike (uphill mostly) to Wengen city center, but this was not a deal breaker.

Great views-our room did not face the valley but for meals and in a study area the view was super. Breakfast buffet was delicious and staff were wonderful.

The view from our room was amazing! Comfortable bed and pillows .Excellent food! Lovedvthe hottub!

Location from train station, but the staff picked you up from the train station, which was great!

The location, breakfast and hot tub!

I always like a fridge and kettle in my hotel rooms, so this would have been great!

Best views of Jungfrau mountain anywhere !Cleanest, most comfortable hotel room, every detail tended to. Judy’s restaurant at hotel is fabulous gourmet food, highly recommend. Breakfast so delicious. Loved it there

Great breakfast with lots of delicious food.

Tiny room. Uncharming. Monastic minimalist. Tiny shower area. Water pressure and temperature keep changing while you are showering. Haughty and condescending staff member. (I’m referring to the only customer facing male, the woman was friendly.)

The best views anywhere in Wengen of Jungfrau.Hotel away from town, quiet, pristine in wooded area, yet convenient to town and train which you take in and out of Wengen, town is carless, so you must be mobile. Beautiful patio among flower garden.Most delicious buffet breakfast, coffee and tea served. Dinner served at Judy’s restaurant, it’s gourmet, set menu or a la carte. Servers beautiful and helpful. Judy is manager and is wonderful.

Absolutely nothing

The staff is amazing! Very polite, helpful and accommodating. The rooms are very clean and comfortable. The location is perfect, while it's a bit of a hike uphill, it's worth it. Quiet and peaceful. Breakfast and dinner at the hotel are also amazing.

No complaints ! It was perfect!

Views were incredible from (large) balconies and the hotel restaurants. The views alone made it amazing. As a bonus the Food was great-both the breakfast and the fancy restaurant for dinner (we ate there twice for dinner-both times it was wonderful)Had the feel of a traditional mountain lodge. Was a little dated but charming. We used the laundry service once and it was helpful(though $$).

Just a few very minor things…The advertised restaurant and bar were not quite as full service as we’d have wanted-pretty much shut down dark at 9’or so and had to ask for wine or an accommodation (ended up buying our own wine for the room though there was not a fridge in the room). Some of the staff were a little brusque but accommodating and friendly when you got to know them and over time. It was not a problem for us but it is a bit of a walk outside of the Main Street in town (adds an extra 7 or so minutes to get to restaurants or the train). It was fine for us (two adults and two teens) but older patrons could struggle or need a lift from the very nice man who works there. The location means it is very quiet I the mornings and you can sleep with the doors open!

Excellent location with great views of Jungfrau and Lauterbrunnen valley - simply stunning to watch the sun rise and set upon the valley. Staff were nice!

It's a fairly simple and basic room, with it's age clearly showing. Wooden floorboards creak and you can hear your neighbours beside and above you clearly. There aren't many options to stay in Wengen so expect that hotels are fairly old and simple in this area. Pretty expensive for what you get but it seems that all hotels are expensive in this town. I was required to move rooms on my final night due to a double-booking error from the hotel, but the new room I was given on the top floor was a little more spacious and quiet which I appreciated.

Cozy, beautiful views. Staff was kind and helpful.

Walls and floors may sometimes be too thin, can hear shuffling

THE VIEW! You really could just stay there and enjoy the best view in Wengen from the balcony. The food is excellent. Judy runs a great hotel. Meets all your needs. It is also a very quiet location away from the crowds.

Breakfast was a bit limited in quality and options, but good enough for me and the service was nice.

The directions were a bit hard to follow in the dark. It was not clear if the booking came with a ski pass or other discounts (important as the area is prohibitively expensive).