Hotel Regina

The view is worth every penny. All employees were super friendly and helpful.

Would have liked a bathroom in the room.

Location, view

The room is like a hostel so not true to star rating and should be cheaper. Communal bathrooms n showere.

Location

The staff were very friendly and helpful. The property is a historic building so do not expect modern conveniences. Breakfast included was adequate to start your day. We had a delicious dinner in the restaurant. Our room faced the mountains which gave us an incredible view- the highlight of our stay.

Did not like the shared bathroom and shower on the floor. But we expected this and it wasn't so bad. Never had to wait to use the facilities. The showers were clean.

Fantastic location in one of my favorite places. I come to Jungfraregion 4-6 times per year and have stayed in several different towns and many hotels. Mürren is perfect for an active break for families, sports and hiking enthusiasts

Very dated facility with old everything: Rooms, beds, floors, bathrooms, toilets, restaurant and common spaces. Shared toilets and bathrooms are for hostels and camping, not hotels. Never again.

The mountain side view from our room was absolutely incredible. As well as the view from the dining area. Breakfast was great as well as other meals at their restaurant.Staff was very helpful.

Incredible views from the room and excellent location. The staff was friendly and helpful. Our room was spacious and had a nice balcony. Solid breakfast with a variety of options.

We knew about the shared bathrooms, but there is only one toilet per gender per floor which is not enough, and we often had to wait for the bathroom. The rooms were pretty utilitarian, and the beds weren't very comfortable. No turndown service. They room keys were fiddly and annoying to use.

Lovely location. Pleasant staff. Nice Breakfast.

Absolutely loved our magical stay here! It is a beautiful old hotel, stunning views, with cozy beds and bedding. Shared bathrooms were clean and easy. Breakfast was delicious! Mürren is a wonderful for exploring - and we really enjoyed the pass to the local pool as well!

No down sides from my perspective- I loved it so much!

The location (Murren), staff and hotel building itself were all really great. The dining room is an experience - amazing views of the mountains (when they show themselves) & beautiful heritage architecture/decor. We had a shared bathroom which we were worried about but there was no need to be as it was kept very clean/tidy and in order the whole time we were there. Our breakfast was included and it was nice overall - I especially liked the Bircher myself!

The only thing that could be improved was the bed. Unfortunately I found it very uncomfortable - just needed a new mattress.

Close to everything

Elevator/ lift is from 19th century. The family got stuck in for 15 minutes and was scary.

Great staff. Friendly, Good breakfast.

Would have liked a better view :)

Beautiful setting high in the mountains. Older hotel with all the charm of a time gone by. Skeleton keys for the room key. Beautiful views.

NA

The breakfast was the best thing. The food items were well selected. The local cheeses were very tasty.

Actually everything was just perfect. We loved everything about the hotel, location and convenience.

The scenery, the facility, the staff were great.

We could have used help getting to the station. We are elderly and have disability.

Super beautiful view, fun to be able to spend time in Murren.

That we had to pay to go up and down the gondola each time we left to go to our car.

great view and great food and staff

room is noisy you can hear people in next room paper thin walls and the keys to the doors are at least 100 years old

The staff were friendly and professional.The breakfast room/restaurant was adequate and had great views.The breakfast and coffee were fine.

The hotel was rundown. Weeds grew in the broken pavement in the front yard. The hallway carpets were ragged and musty. The parquet floors in the room were badly worn and coming apart. The main light source in the room was a naked bulb sticking out of the wall. Same in the bathroom. The view that we were promised consisted of a grocery store on one side and a hotel on the other. The hotel exuded a sneering disregard for guests that bordered on fraud.

Murren was fantastic!

I was disappointed there weren't more lunch and dinner options at the restaurant. They had a very large restaurant sitting area to include multiple rooms, lounge area, and outside area. I was very disappointed we couldn't enjoy the sitting areas with our own food and drinks while staying at the hotel. I understand not allowing outside food and drink in the main restaurant but the other areas really should have been a available for guest to use. The staff wasn't overly helpful or friendly. They were adequate. The hotel was not staffed beyond around 7:00. Very unusual. The hotel had a cart to haul things in. It would have been nice to offer it to guests for use to haul luggage to and from the train station as it was quite a distance for those with notable luggage.

Views, breakfast, upgrade to private bathroom

Shared bathroom , twin beds, squeaky floors, no frig