Hotel Hellers Krug

The GM/owner is super friendly and supportive tried his best to help and make our stay pleasant Breakfast is ok not diversified but ok

nice comfort of doublebed room, quiet and warm heating, large desktop for working

cleanliness and room comfort

wifi irregular operation

A wonderful hotel with fantastic staff! We came from the United States, and everyone was very kind and welcoming. Breakfast was delicious, and the room was really nice. Holzminden was a beautiful village to stay in and explore, and felt very safe. Hotel Hellers-Krug was exactly the experience we were looking for!

Without AC in the room it got a bit warm at night, but we were here in the hottest season and I believe we are just more used to prevalent AC in the United States. Using the key card to activate the lights also took a bit of getting used to, but it ended up working quite well; it was a bit difficult to get up at night, though.

Clean basic room. Good value for money. Close to a very nice park with playground.

very dissapointing

this is definitely not a 3 star hotel. The rooms are in a cheaply built side building, rooms very simple and small, and the pictures are misleading. Restaurant is not open at all, and the pictures on booking.com are mis-leading, showing things that do not exist anymore.Many youth hostels are better than this place.The location in an industrial area is also terrible.we did not stay in the place, but decided to stay in another hotel (had to pay again, and we were not even offered a discount here). The other hotel was just 10 Euro more and with river view

Clean room, mini bar, included parking and was quite.

The breakfast was good. The hotel has a good restaurant and the staff is friendly.

The rooms still have carpet on the floor which could be renewed.

The hotel is very clean l, comfortable, and the owner runs it with love

Very good

Rooms could have air conditioner. Is early September and summer has just finished but I was still feeling hot in the room during the night. I had to open fully the windows.

The room was perfect we stayed with four friends everyone had enough space to move around. The bathroom was clean and huge. Breakfast was small but really good everything you need is there.

pretty restaurant with terrace

misleading pictures, bare and basic room, noisy machinery nearby, scarce breakfast buffet and very badly organized in covid times, unpleasant morning staff, restaurant closed when we arrived after 8pm

Not quite what you would expect.

We booked a comfort double room situated in the main building. Turns out the “main building” is a 70’s build outside of the reception building which is the pretty Fachwerk House advertised in the photos. The main building - as opposed to the pretty Fachwerk - looks more of a Motel. The room itself was not very clean. The curtains were stained, so were the sheets and even worse, the walls showed brown water marks from a pipe damage. The view was a disaster as we looked into a backyard with construction tools laying around everywhere. In fact, the surroundings overall are very industrial with a big smelly factory right in front of the hotel. The worst experience for us however was that the staff did not wear masks although this is a mandatory Covid requirement. That made us feel very unsafe as we were travelling with our newborn baby. All these circumstances made us check-out early and end up not staying the night. Hence, I cannot comment on the quality of the breakfast included in the room rate. Based on what we’ve seen/ experienced, the hotel strikes more of a motel feel and is highly overpriced. Would not book again. Do appreciate the friendliness of the staff although not following Covid regulations as strictly as they should.

The breakfast was very good with plenty of selection.

I had a quiet and comfortable room. The breakfast is most excellent.

great location!

cleaning

restaurant do not accept to charge the bill at the room.

Very friendly staff and wonderful breakfast.

Very good breakfast and helpful, friendly staff.

Super breakfast!

All great