Hotel Franken

Hotel was very clean and parking was included. Good selection of drinks for purchase.

While room was clean it wasn¿t updated and bed wasn¿t comfy. We checked in around 7:30pm and there was no one at the front desk. We had to call the hotel to get someone to come check us in. There was no warning that a desk attendant wouldn¿t be on dut

Decent hotel, that has all that’s needed for 1 night stay during business trip.

The shower/toilet area is not something I enjoyed. I see that the hotel tried saving some money.

Great value for money, we needed last minute accommodation and minus a lil wait to check in early evening due to reception desk being unstaffed, eveything else was perfect.

All good

The hotel was easy to find and the front desk was nice. He gave clear checkin instructions to us. The first impression of the hotel and rooms are really good. It’s small but clean, organized. We had a nice stay there.

There were a few things to improve: one of the rooms were smoky. I guessed the previous guest smoked there and left a smelly room. The door couldn’t block sound from the hall way. So if other guests are loud, you would hear it. The last thing is the Wi-Fi, same as other guests said in their reviews, it’s not very stable.

Clean and comfortable

Way out of town. Not particularly good value for money

Clean hotel located walking distance from the city center. I had a room on the top floor with a rooftop window. Bed was comfortable, and bathroom was suitable for my needs. The decor may appear a bit outdated, but everything functioned like it should. Would consider it again if staying in the city.

The room was clean and quiet. Staff communcated with us nicely.

Price was too high, especially for the location and the minimal size and comfort of the room. Messages sent to Hotel Franken through Booking.com did not reach the hotel, therefore we got bedding to which we were allergic and we didn't sleep well due to that. The front desk was hardly manned, which made everything more difficult than necessary. The water pressure in the shower was super low.

Cozy ,comfortable and clean rooms.The staff was very helpful.It was easy to find hotel.We were happy to stay at Hotel Franken.

Television is good.

The toilet cannot be locked. The bed is narrow. There is only one shower curtain, impossible!! The service at the counter could be more professional.

super clean, cute town/location, quiet. breakfast was great.

Location was great - very quiet, near where we needed to be and not difficult to find - good road signs directing us to the hotel. Parking was easy and it was spotlessly clean throughout the hotel. Fantastic water pressure in the shower. Comfy bed. Courteous member of staff - if slightly out of his depth.

A surreal mix of modern and desperately needing modernising. The corridors are quirky orangey marble - stylish but dated wrought iron banisters with a weird voile curtain before the end of the corridor - felt a little creepy. I'm not sure the room has been planned with the weary traveller in mind - no bin liner in the bin and after many hours of travelling, one needs to empty out those sandwich crusts and tissues and receipts etc. that seem to amass during the day and it was a bit odd flinging all the crud into a tub. Bathroom half over-modernised but odd mix of old and new brown tiling in the shower made it a curious (but clean) experience. Just felt a bit under-loved with no clear style, joy or pride coming across.With a husband very allergic to feathers, I always put in my booking "no feathers in the bedding, please". However, on arrival, we checked and were told that they only have feathers and hadn't responded to my statement because it was "only a suggestion" and not a direct request. They managed, eventually, to find some non-feather pillows and, after further negotiating with the boss over the phone, announced that they will be investing in some non-allergenic bedding for such requests in the future. In the meantime, my husband was able to borrow some car blankets from the friends we were visiting and sleep under those - not ideal but meant we could sleep without medical intervention being required! I don't think it's standard to have a kettle in the room in Germany so we weren't surprised not to have one. The reception desk is only manned for short periods each day.

Hugely nice receptionist waited for me until 9.30pm even if chieck-in supposedly closes at 8pm. Newly refurbished room, free Wi-Fi.

Breakfast and location was super for me.

Poor Internet connection

Simple hotel, nothing fancy, but value for money. Breakfast was good, choice of bread and dairy, eggs, juice, all OK. Some tables outside, which was nice to get some fresh air. Good if you just need a place to sleep and breakfast.

Parking was not always possible at the property, had to find a place in nearby streets, which was full of cars. Wifi was really poor, slow and sometimes absent. Small terrace outside for breakfast was not always pleasant to sit there because of smoking people. Most of the time reception was not manned.

Breakfast continental and was good. They were working hard at making improvements especially outside.

Staff lacked engagement. Wanted to feel welcome and that they were interested in your stay. Lacked atmosphere. No coffee/tea facility in the bedroom. The restaurant was separate 50 meters down the road and when we arrived on the Sunday it was closed.

The room was neat and clean and very close to the Railway station.

Due to Corona unfortunately the Breakfast Buffet was not available but the staff returned us the Money. Thats great!

The staff was very kknd and helpful

Passable

The WiFi did not work in my room. The breakfast is also not worth it.

Good

A bit far from the town

OK but small room and absence of staff during most of my stay cost this hotel an excellent rating