Hotel Pine Spring Gulmarg

Location

Not value for money,small renge of breakfast and dinnar,small size room and bathroom also

Staff is friendly

Toilets is not clean Toilet accessories are corrode Toilet roll texture is roughNo English tv channel Towels not clean

The hotel is in a walkable location to gondola. Rooms are super warm. We visited in snowing time where 4pm temperature is 0 degree. The entire hotel is kept warm from the reception area. We were treated with welcome drinks upon arrival. Neat and comfy rooms. Best views are on the entrance side of the hotel. Staff are good. Couldn't add photos here but I recommend this stay for couples and family.

Food in the restaurant can be better. Dining experience was not that great mainly on taste. We missed the breakfast buffet so no comments on that.

Location of the property, amenities and the service provided the staff.

A lift would have been a great addition it the property

10 mins Walking distance to Gandola ride

Too much expensive for the rate. Much better to book Khyber, its double the rate, but sooo much more better.Buffet breakfast is completely disappointed and had no variery at all.There was a hammering noise, which was stopped after continuous calls.

Vary nice hotel to stay in Gulmarg.there is so many reason like location walk away from kondolla drive,mountain view ice,food and breakfast is excellent.

The courteousness and kindness of the staff

Its not worth the money, the food in the restaurant doesn’t justify the cost and there is no buffet for dinner

the location of the Hotel is not at all tourist worthy. The breakfast was hopeless having NO taste and No choices whatsoever

the hotel is not worth the money they are charging

Terrific hotel located at a 10 min walk from the gondola station.Will save you the expense of hiring ponies. Food and breakfast were delicious. Heating in the room was great too.

Absolutely nothing

I had a few issues with this property- 1. the property was not maintained properly, its definitely not how it looks in the photo2. the steps to the hotel were broken. no one from the staff helped us unload our luggage and get it to the reception. 3. it was snowing during our stay and there was sleet on the stairs, which was not cleaned and due to which i had a fall down the stairs. 4. i went to the reception and asked for a basic first aid kit, which the manager said the hotel didn’t have. i asked if someone could buy some pain balm and antiseptic from the market, since it was snowing and the manager just said No. we further asked if he could get us a car/sledge for the market, he said it’s difficult to do so. basically he just did not want to help. 5. the most horrifying incident - since it was snowing we decided to stay in. we had pressed the dnd sign on the door, so that no one disturbs us. at 11am approx, someone from house keeping just used the master key and barged into our room and after we yelled, the housekeeping manager just came and said sorry he is new, he didnt know. I don’t think the signs work. it was all in all a horrid experience.

leaving was the best part

Over priced rooms , old bed mattress which was very hard and pillows old. Food was very average and very disappointing. Do not stay at this hotel

It has a good location, just a walking distance from Gandola station. There are few hotels nearby, so , you can easily walk about even when it gets dark. Everyone, right from the front desk staff to the bellboy, everyone are polite , courteous, helpful, friendly. I had traveled with my daughter and the hotel is a safe place to stay . The rooms are good , bathroom is spacious, there’s hot water 24/7. There’s a good heater in the room which runs from 3 pm to 8 pm ( that’s sufficient) . The windows are large. The TV has Tata sky. The views are not so great as there are neighbouring hotels. There’s a large common balcony and sit out. The breakfast was good. Room service, excellent. Overall a very good place. I would recommend it for fellow travellers, and would definitely visit again.

close gondola and non GM staff

cold, over priced

genuine review-only staff are good

Bad. Not worth of money.1. They will turn off central heating from 8:30 am to 3:30 PM. Paying 20k per night is not at all worthy for this cheap management 2. Bed sheets are little dark and they don’t seem to be hygiene3. Monkeys and dogs will disturb throughout the day and management don’t have answer for it4. They don’t have car access to hotel. Cab will drop us 300 mts away from hotel and we need to walk up the hill5. Hotel is surrounded by other hotels so there won’t be any good view(like pine valley or mountains) rooms in there

Breakfast

Toilet Exhaust Fans do not workThe Bed in the Room needs changing it makes horrible noise.The pillows are old. The Balcony Doors do not close.

The hotel location is at the centre for the sightseeing points. It was easy to cover all the places from here. The room amenities were good, the washroom was clean and the balcony view was pleasing. The staff were very friendly and helpful. Room service was also quite good ?

The food needs improvement. Among the hotels of Srinagar, Gulmarg and pahalgam this was the last in food taste ranking.

They need Sevier maintenance as starting from entrance stairs tiles are broken, room floors are full of dirt then size of the rooms.. Last behavior of stuffs as they are such money centric...

Here, only most important point is all the staffs are super helpful, friendly, nice behavior and most importantly they always tried to make me more happy. Thank you for that. But interns of money it's not that level. it is super clean, good location, nice ambience but too costly comparing to other options. only disappointing there breakfast items are not that rich. card machine also not working here, only you have to pay by Indian rupi. Also they don't have any transfer system. overall this is a nice stay with good staffs but if you value with the money, it was not meet my expectation.

We loved the hospitality, service, facilities, promptness, food, cleanliness in fact everything. It was a wonderful stay. We strongly recommend visiting here. Excellent

WiFi network was weak.

Food and staff very good

Very good