The Vintage Gulmarg Hotel

Since we had prebooked earlier, they decided to charge us higher inspite of the going rate being 50%

Overall it was a great experience, right from check in to luggage moving to rooms , the cleanliness of the rooms . All the staff was very nice from front office to waiters serving in the dining hall. Room service was excellent. The best part was the food , variety, service. Buffet breakfast was very good , lots of options .

Room size and space. Very well heated rooms.

Breakfast options are very limited.

clean, comfortable rooms

We visited on Jan 11th n 12th 2025. Freezing in the Lobby during winter Had to remind staff to keep the fireplace in the lobby burning. If not, they wouldn't care. We had to remind them for room heaters, and they provided portable waters in high rooms after several reminders. Had to call the IT guys to operate room TV. The hotel should give the guests access to TV in their rooms other than having to call them each day to scan and enter their password.

Hotel employees were courteous and accommodate all the requests and food was good

Rooms except the front facing rooms looked into the other properties that were poorly maintained and noisy due to the monkeys

The location is perfect. Snow clad Mountains around you. The feeling of warmth and comfort. The food is good and the staff in 1806 restaurant like Zubair and everyone were very welcoming.

Room service is extremely slow in responding The buffet is overly priced

The staff was very accommodating and friendly. Beautiful rooms and lovely service . The hotel became a winter wonderland with the breathtaking views of the snowy fields. Highly recommend

The stay was amazing, good views on the 4th floor, delicious breakfast, and very receptive front office staff. Rashid Shafeeq helped us and lot and made sure we were comfortable the entire stay. Would book again if staying in Gulmarg!

All good :)

Amazing location..staff is very polite and courteous. Hotel is neat and very well maintained. Must must visit.

The rooms were big, spacious, spic and span. The restaurant 1860 for its unique menu and fantastic food. Special shout out for Mr. Zubair, Mr. Nazish, and Mr. Tasaduk for their kind and gentle service. All round fantastic stay!!

Breakfast was good. Staff was very helpful.

The room was a bit musty and the bathroom was a bit run down.

Excellent hotel. Very close to the gondola. Rooms are spacious and clean. Restaurant has good food and breakfast spread is also good. Good view from the terrace. Highly recommended.

Unsafe Hotel, locks not working

I had booked this hotel for my mother who was traveling alone. Upon entering the room she did not feel safe in the hotel:1- The lock on her room was not working. This is completely unjustified. It's basic safety for anyone traveling. 
2- The room was very unclean. 
3- Next to the room was a storage room/small warehouse where a lot of men were coming back & forth, combined with the lock not working, very very unsafe. 
4- The property staff got into an argument with her and was extremely rude
5- After a lot of argument she managed to change the room, which was again on the same floor and had issues. She did not feel safe at all & left to check into another hotel. She spent a total of 1 hour on the property and did not feel safe. Hotel refused to provide any money back & booking.com has been unhelpful as well. 1 star for both. Safety comes over everything & this hotel fails to do that.

Cleanliness and staff support..

Facility for payout to be implemented for international client

Cleanliness , level of service and attention to detail with everything . Special thanks to Rasheed Shafeeq for making sure we have a pleasant stay .

Nothing - everything was perfect !

Had an amazing experience staying at the Hotel. The staff were very courteous and they always were ready to help whenever we needed . The location is very acccessible and you do get to visit to prime locations in a short span of time . The restaurant was also very good in terms of the spread of food . I had gone to celebrate my birthday to Gulmarg and the hotel staff baked a delicious cake ( asked for my flavour choice as well), which was also packed very well as i planned to carry it along with me when i returned to my hometown. Also the hotel management had ensured for taking our feedback everyday if things were fine or not and we needed any additional assistance

Good location. Very courteous and helpful staff

To an extend overcourteous staff - got call into room from ?reception x 2 in 6 hours checking the comfort of the stay- one of them actually woke me up from sleep at 9 pmWasnt recommended to open to windows due to monkeys around (totally understand). Even with heavy rain outside and outside temperature around 13 degree, the closed environment made the room very warm that woke me up at midnight. No aircon, just heater. Staff helped me with a fan that made me feel better to get back to sleep

Location

Rooms are very small, with dim lights with no view to rooms.

We have got an upgrade to bigger room and wouldn’t charge for drinks (juices). The staff are very friendly and helpful.

NA

Nothing much.

Cramped rooms. Monkey menace on all the windows. Very few options for breakfast. Not worth the price charged.