Southview Hotel

The internet was good (for the Philippines that is), the hotel has a restraint. Right next to the hotel they have a small store with a pharmacy, also they have a few restaurant/bars walking distance.

The bathrooms window can't be shut all the way, the window is always open allowing smog and bugs in, also because of that you can't leave the bathroom door open to cool it off with the AC, also on a side note the TV / remote are in Chinese good luck

Quiet and clean

All the tvs we booked in 3 rooms are not English and it’s blurry

Location is accessible from city and tourist attractions which is not far from dauin for diving and there is short cut goin to Valencia this hotel is perfect for relaxing to stay after adventure.

I like the simplicity of things, no frills, and it's near places I wanted to go. And I like that they have a big parking space in front and inside the compound.

I didn't like the part where you enter the lobby and you can smell the fish in the aquarium. But the fish is nice, don't get me wrong, it just smells fishy.

Comfortable bed and modern room. Staff moved me to an upgraded room because the initial room smelled like cigarette smoke.

Seems like staff might be smoking right outside in stairway. Room I was checked into smelling like cigarette smoke sucked in from outside into the room via the air conditioning.

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The TV in our room needed to be replaced as it had malfunctions—the sound was very unclear, making it practically useless. As Filipinos, we also couldn’t understand the language. The air conditioning was extremely noisy, making it difficult to focus while working remotely.Lastly, I have a phobia of enclosed spaces, yet we were initially given a room with no windows at all. Fortunately, they were able to transfer us to another room, but it didn’t feel like a deluxe room at all.

Very nice older hotel ! Very clean with exceptional staff ! Anything you need they take care of with a smile ? ! ! Great Value for your money!

Location a little far from ocean!

The staffs are very accommodating and kind. The room is spacious and super clean, complete with anything you can ask for in a short term stay. Their complimentary breakfast is very filling. The ambiance is superb and everything so good for the price. I highly recommend this hotel and will surely book here for my future stay.

I like the location where it is close to the shopping mall and city center.

I don't like the room tv, it's all in chinese movies and even the remote control is all in chinese written language. And the bath room drainage as well needs check up, because it is not draining immediately.

The location was average and the beds are the worst I have ever slept on. The hotel had an our booking but as we had not paid and booked though booking.com the had given our room away and had to spend an hour rearranging it. The view from our room was directly into a staff room and we were awoken to pit and pans being bashed.

The bed, service and amenities

Close to robinson mall.

Hot shower not working on arrival to our room. We got few insect bites on our stay. They asked for a 500 deposit even if we payed full already upon checking in. There is a bit of smell on the hallway lobby. Parking was also a problem. We booked this place as it is near to our family house and has parking space advertised but we ended up waiting for almost 2 hours to get our parking space on the first night. We got woken uo the 2nd night to move our car so others can parked. Hall way was not as cleaned has a noticeable poor building maintenance.

Clean tidy

Pillows a little hard

Because it’s close to our home just a walking distance and close to the City

There are small ants inside the room.

Nice place but

Everything from remote control to emergency plan is in Chinese. Noise from staff radiosBreakfast is not good.

Good size room with nice bed. First we got a room without a window but the staff quickly had that changed.

TV worked but all was in Chinese. We where not able to connect to the wireless Internet but we did not ask for help to fix it.They ask for a deposit even if you pay the room at arrival!?! Dot like that behavior at all.

Good location, you only needs to walk 10 to 15 minutes to Robinson Palace and Ceres bus terminal. Staff is really helpful.

Fabulous hotel and the staff are so nice spotless clean ?

Slightly issue with breakfast time. Still waiting for here for booking com.

Retrained your staff focus on on the guest not on the coworkers

Staff intterupt when you are talking to one of them the other will interrupt very rude.. breakfast serve too long and always forget something to serve, Room is not being clean in 3 days and someone came and put a table right on the middle of the room makes the room very tight, suggestions: wait for you guest to check out before you re decided rate , can’t use the tv if you cant read chineese. Kindly send housekeeper to at least sweep the floor or fresh up the bathroom once a day.

Good value. Restaurant is large, fancy, clean. Service is good. Staff is friendly and helpful.

Free breakfast is Filipino only. Noisy in the mornings as the staff moves the furniture around in the conference room on the 4th floor. Road in front of hotel floods during rainy season. Caters to Chinese guests. For example the TV is in Chinese.

Nothing we even left early even thought there was no refund

InWhen I booked i asked for ground floor room as i am disabled, but they assigned me a room on the second floor knowing that the lift was out of order. Room cleaning was very poor eg. When they cleaned the room they swept the hair and dust into the hallway so when you return to you room you walk the dirt back in. We went away for two days and left the sign on the door to makeup the room when we returned at 20.30 two days later the sign was still on the door and the had not been touched. I dont think they know how to clean taps or glasses as they never touch them in 14 days. The room is supposed to provide tea/coffee and water each day, they provide 1 small coffee cun no tea or coffee and after 10 days of complaining they eventually provided water to the room. Chose a diffrent hotel unless you like dirty rooms and food reheated in a microwave or cold 99% of the time eg breakfast comes on a small plate wraped in cling film and its wet on the inside with condensation.