Playaballena

It was extremely busy and over crowded. The food was terrible, so oily and not a lot of options. My whole family felt sick after eating. It felt like a cafeteria in the buffet room. For the price, we were incredible disappointed.

My daughter and I loved the hotel, excellent breakfast and lunches. The indoor pool was super nice and Veronika loved the kids club and I enjoyed the exercise program every day at 10 am. These programs were a lovely bonus to already pleasant stay. We loved the maintained garden around with everything blooming in February. Felt very welcomed and comfortable here. We plan to return again hopefully in next few years.

Breakfast was okay only.Noisiest place I have ever stayed in. External facilities was- NOTHING open at all, completely isolated at this time of year.

Location, timing I f stay

Plenty of space in the bedroom, comfortable bed and good TV reception.4 of the 5 nights were very quiet in the hotel, ideal for my nervous dog. Friday night was busier, but as the room was near the end of the corridor we still had a quiet night

On Booking.com the hotel says "Public parking is possible on site (reservation is not possible) and charges may be applicable." and "Pets are allowed on request. Charges may be applicable."In fact, the hotel always charges. I twice asked the hotel about the charges via Booking.com and didn't get a reply, so I called the phone number given - it was the chain's office in Almeria, The charging system is unnecessarily complicated. I parked for free on the street. If the costs had been displayed on Booking.com then I would have given a higher rating.

We loved the room and hotel. Reception was not the most pleasant when we arrived but maybe it was an off day. Our work event was amazing with great food, drinks and service.

Nothing comes to mind

The beach, the weather and spa facilities were really good. The hotel was tranquil, and the garden was a bliss.

The food was pretty standard, not very exciting. We had breakfast and dinner at the hotel for 2 days and was not impressed with any of them.

Clean.

Employees were extremely unfriendly. Also no sense of urgency or customer focus. Buffet food was very bad.

The spa was great especially for the price. The food was very good. Room was nice and clean staff nice

Too loud. kids running up and down the hall past midniight . Water and beverages were extra although I paid for breakfast and dinner with my stay. For the price of the stay it should have been included.

Entertainment - Schedules, diversity and specially staff.Everyone was friendly and with a smile on their face, ready to include you in any activity.

room display and the difficulty to park the car.

Big place! Warm swimming pool and jacuzzi. Room, breakfast, easy parking, seaside location, although far from any town.Typical resort! Customer service was amazing! they even gave me a big bottle of water during check out!

It is a big place, so breakfast / dinner can be full of people.

The location is great! Breakfast was decent, loads of options. The aqua sliders are great fun for the kids, especially the older ones. Decent size pools. Really good experience all in all.

A bit too crowded and consequently noisy, but this is to be expected they only had 3 more rooms available for the night.

Everything. Great location, spacious rooms and very comfortable beds, fantastic amenities, very good meals, and above all, excellent reception, bar, restaurant, pool, house and cleaning staff, who went that extra mile to make it a most enjoyable and relaxing few days.

Buffet, big room, night show, swimming pool.

That in the swimming pool should be obliged to use the cap.

Restaurant and pool area

Very thin walls

Very spacious room with great view of golf course exceeded our expectations. It was very quiet although families with kids were staying next to us, dinner and breakfast buffets were crowded and loud but with great selection of everything, you could possibly want to eat and drink.

Parking wasn't a problem at this time of year. The hotel was very close to the beach. Very attentive staff in the restaurant. Hotel room was very clean. Tea and coffee in the room was a bonus, as were pool towels.Attractive gardens and outdoor pools.

The indoor pool was quite small and was really busy. The restaurant had a pretty good choice of food but labelling could be improved. This is a family hotel and so there are lots of children. We didn't like the resort which seemed soulless.

The location and Facilities were very good.

The bed and pillows were really really bad,i think people wouldn’t come back because of that.I came for a football tournament and everyone was complaining about the same thing.

Clean, location, breakfast.

Reception did not advice us about all included option, waiters at capitán bar you have to pay them maybe for a smile, I’m in Spain 15 years at any menu drinks cost 05 Euros and you have to pay additional amount for the soft drink machine ridiculous. Staff at the Sport bar very pleasant and professional.

Very clean, off season quiet. Pool is fabulous. Great restaurants nearby. Near to my friends apartment. Very good value for money. Balcony and fridge in rooms.

Would be very noisy in school holidays. Outside restaurants no open until 2pm

Very tidy, clean and organized surrounding space. Staff (not counting reception) very friendly and always available. Many areas with activities

They weren't prepared for us (they didn't even have a room like the one we booked and the one allocated wasn't arranged), lots of cockroaches, the door to the outside didn't close.