Golden Crown Hotel

Rich breakfast with a wide variety of fresh food and very welcoming staff.hotel has a nice location away from the busy city center.swimming pool was very clean; we enjoyed one full day at the swimming pool.Reception team was extra polite and welcoming and provided all the support and advice we needed.I recommend this hotel for family vacations

The pool was very nice, and the room was comfy

The staff kept nagging about payment that didn't go through on their end, even though all the proof was given to them.Also the hotel is very very kosher, this was not stated anywhere in the reservation process, it affected very much our stay

Great location, easy to find and travel to sites around Nazareth.

The air-con in the hotel corridors and lifts wasn't very effective/non existent.The bathroom was somewhat dated (tiles and fittings looked 15-20 yes old) with a shower in a bath which can be tricky/dangerous to navigate when it's wet and soapy..

Breakfast, bed, thats is all. Spa center 10/10.NEGATIVE :Entering the Golden Crown Hotel, you find yourself in a beautiful lobby, which makes you think of a good hotel.Unfortunately, it is not.Yes, unlike many hotels in Israel, it is clear that they are trying to clean the rooms, and breakfasts and dinners (for which you pay separately) are really tasty, with a variety of different foods to choose from.But this is not a panacea for a good place.Let's start from the very beginning - the beautiful Golden Crown Hotel is located in a residential area of ​​the city of Nazareth, this city is so-so, very dirty and full of marginal personalities. When you leave the hotel, you will just go to the road and wastelands, because if you go to this hotel, you plan to spend your main time there.For these purposes, the hotels have a spa center - Crown Spa and a gym, which are really a 10/10 place, but we are not talking about that.When you buy a room that is not cheap, such as Business Class, you expect the spa to be included in the price of your stay. But no,imagine my surprise, even if you live in this hotel in rooms that they consider to be among the best, you pay for the spa separately! Staying at a hotel doesn't even give you any discount on a spa trip!A greedy owner is greedy in everything, but more on that later.We arrived at the hotel - and we were put into a room, we were immediately surprised by several things, firstly, I could not pay for the spa from the reception, and secondly, I was offered to go down with all the things to the spa and arrange with them myself, instead of calling them from the reception and negotiate for me. Lack of service from the first minutes.When I go down to the spa, dragging 3 bags along, and by the way, why don't the hotel staff carry my bags to the room themselves? Or I didn't buy a Business Class room from them?

At first, I was angry that where should I put my bathrobes on top of my bags? But then I realized that the girl in the spa was a great fellow, because she knew that in my business class room there were no bathrobe and slippers! Do you think it's a coincidence? No, no one in the hotel put bathrobes and slippers in the room, people had to ask for it separately!Remember I said, greedy owner, greedy in everything?There is no water in the room at all. The refrigerator is empty, and the shops inside the hotel are closed - drink from the tap! How greedy do you have to be not to put a bottle of regular water in your room? I am silent about the fact that there are some kind of greetings in the room, like two chocolates on the pillow, or a letter saying that they are glad to see you - of course this is not all. As well as no toothpaste with toothbrushes. Of course, why brush your teeth? We are in the Business Class room, do not forget about it.Do you know how a business class room differs from a regular one in hotels? Yes, nothing, you suffer, that those who are in the ordinary room.Entering my magical Business Class room, on a sacred holiday for Jews - and it was Shabbat, they immediately let me know what was waiting for me. They did repairs on me on Shabbat. Yes, they did so that I did not even hear myself when I spoke loudly. I called the reception and asked how I can relax if they drill me with such force that I will go deaf now? They told me they would fix it, but they didn't. And they didn’t fix it from the second call either. We had to evacuate from the room so as not to die from the noise that was there during the repair. I don’t know how long this miracle of renovation lasted during Shabbat, but I returned to the room only in the evening.In the evening, thank the gods, it was quiet in the room, we changed clothes after a wonderful SPA and went to dinner, where a new “pleasant” surprise awaited us. (Watch photo fro continue)

the space

the room was old not renovated and the bed wasn’t comfortable , the mattress was broken.The staff especially at the reception were not pleasant .. the customer service was poor the housekeepers were loud in the morningthe breakfast wasn’t of that variety and was of poor quality,wasn’t worth the money valuewe paid a lot and received bad room in returni wouldn’t go back

Every thing ,the swimming pool,gymn studio, clean and smilly staff

view

Old buiding and bad mantained, they did nor renovate anyting, they do not pay attention at details.

Great poolNice view Rooms are a bit run down, but okBreakfast has a vast selection

Lots of single use plastic at breakfast

comfortable

maze like and lifts going to different places though the same numbersswimming pool not open for bathing but not clear or written at all on the website

The spa was very nice. The common area was lovely. The breakfast was good. The staff was friendly.

extremely clean, excellent service and very good food!

the spa is really expensive and we thought we'd have free access to the jacuzzi and sauna in the winter...

The bed sheets were stained all over.(Upon request they changed)General maintenance is poor.

Breakfast was very good.

Nice hotel , great location , staff was very helpful

The view from the room, big room

Staff and location

Parking

Very friendly staff

Christmas was very good and food was great

Great hotel to rest!!

Exceptional

Very good