Atlantis Marcoola

Location, facilities and staff all excellent! When we called to make sure all was ok for check in, we were allowed to check in early as the unit had already been cleaned. Every other guest we spoke to were really happy with the facilities, some told us that they had been coming for more than ten years!

More time off work, bit cheaper rates, then we could have stayed longer.Toilet seat in ensuite was loose, not a big deal.Air con in main bedroom would have been nice, but not essential.

Apartment was spotless. Was very spacious for our large family. Facilities were fantastic, plenty to do and so close to the beach. Pool was the highlight, really big with lots of shallow for the little kids. Really nice bbq area near the pool also. Absolutely fantastic stay, we will definately be back

I paid extra for an OCEAN view all I got was a line of trees so so disappointed special reason for wanting that view son very sick even when I personally complained they ignored me

Was definitely not what I paid for feel very ripped off

Perfect little getaway with my partner. The staff are friendly and helpful, the location is perfect with a variety of facilities available. Our room was clean and tidy with a balcony and allocated undercover parking.

Not much to not like only one thing I noticed was the foyer of our floor (level 2) was dirty and not clean the duration of our stay. Looked like squashed fruit on the ground.

The facilities were excellent for a large family. We travelled with 2 under 5's and they loved the play area and heated pool. Close to shops and beach.

We booked 2 x 3 bedroom apartments, next time we book I'd request the two to be together. My mistake.

Enjoyed our stay indoors when required with good amenities in rooms. View was good, n interesting. Noise factor was near to nil. We were not bothered by other customers.

-Facilities like gym. Able to be used during our stay. -had everything we needed in kitchenette and bathroom.

The pool was nice and the view from the apartment on the sea was amazing.

The building and fixtures were a bit old and there was no air conditioning in the bedrooms which was a bit disappointing.

I loved how comfortable it was and what was included, washing machine dryer, tv, how spacious it was. The kids, husband and I loved the pool, heated spa, tennis court, basketball court.

We couldn’t make a hot drink as kettle was mouldy, the hotel wasn’t clean, lounge chairs underneath them, kitchen benches and inside bin was all dirty. Didn’t enjoy no aircon in the main bedroom as it was become hot in there and couldn’t get the aircon to stay on as it was on a timer and couldn’t keep rooms cool enough.

Lovely staff, great access to beach and coffee shops etc, quiet location.

Weren’t informed that the pool was out of use before we stayed or upon checkin - only a note in the elevator - poor, the rooms are not furnished anything like photos, poor choice of decor and furniture in room 60 - awful colour scheme - doesn’t meet expectation of beach resort. The kitchen was a dirty mess with all sorts of crockery, utensils bits and pieces, carpet/floors felt dirty, shower door needs WD40 for $425 per night I would of thought a better quality beach resort room. Our friends were in room 68 and they needed a room like ours but got a small version of the 3brm - but didn’t have the choice upon booking.

Lovely staff, great access to beach and coffee shops etc, quiet location.

Weren’t informed that the pool was out of use before we stayed or upon checkin - only a note in the elevator - poor, the rooms are not furnished anything like photos, poor choice of decor and furniture in room 60 - awful colour scheme - doesn’t meet expectation of beach resort. The kitchen was a dirty mess with all sorts of crockery, utensils bits and pieces, carpet/floors felt dirty, shower door needs WD40 for $425 per night I would of thought a better quality beach resort room. Our friends were in room 68 and they needed a room like ours but got a small version of the 3brm - but didn’t have the choice upon booking.

The staff were really friendly and the activities on site were enjoyable for our family.

The location of the bins in the parking garage meant it was a little tricky to park. This would only be an issue for some spots though.

Great location. Good facilities and good unit with decent furniture

Disappointed with the cleanliness in the unit. Lots of cobwebs, useless flyscreen screen door which is rusted and as there are no other screens in kitchen rendered it useless. Air con wouldn't work- however I didnt worry about asking about battery replacements. Screen in bedrooms definitely need replacing. shower leaked when used in ensuite as it doesnt keep water in. Bathmat was always soaked.

cleanliness was disappointing

The location was great for us. We had an ocean view which was fabulous. The staff were very helpful and friendly. The apartment was spacious.

It hadn’t been thoroughly cleaned, there were bits in the wardrobes and under beds etc.

The size was perfect for our 4 adults and 2 kids. There was heaps to do. Pool was warm, spa was great

I didn't like the bathroom door opened the same direction as the shower door. I think there could be an accident

The lounge and Bed needs replacing a bit saggy otherwise fantastic place to stay very clean and tidy safe location great for public transport

Bed and lounge saggy

Great Location! On the beach. Nice and peaceful. Close to shops.

comfortable and roomy, the kids (and us adults) loved all the facilities. staff are exceptional.

Gardens beautifully kept. Great beach access

I booked the last available room, however, I would choose an ocean view next time as they were quieter and much nicer