The Sebel Twin Waters

Apartment was lovely and balcony was beautiful . Beds are very comfortable. Beautiful walks and gardens maintained. Heaps of wildlife to see.

The sebel pools where very underwhleming f9r the price you pay per night . Looked dirty. Last time we stayed at sebel you could use the novotel pool but you no longer can which is a shame. They charge $20 per person a day to use the pool.

Spacious, clean, fully supplied kitchen, great location.

Loved having kangaroos

Good location and spacious apartment. Beautiful view of the lake. Comfortable beds, big spacious bathrooms with baths in both. Air cons in both rooms and living room was amazing and much needed! Very walkable around the lake and 5 min walk to the Novotel. Kangaroos throughout the property were lovely to see on our walks. Staff were amazing over the phone. The pool was 10 steps away from our apartment - very convenient!

No food/coffee nearby - have to walk over to the Novotel. No coffee machine and not enough coffee provided for the 4 days we were there. Parking is average - very limited and the overflow parking is a 10 min walk away. The pool near our room was closed for 2 days for maintenance. No cleaning supplies - not enough bin bags. Made it difficult to keep apartment clean for 4 days. Dishwasher was average! Freezer was way too cold.

Nice and clean apart from the copious amounts of hair in the bath

The roof leaked in 2 places when it rained, the oven is so old you don't know what settings anything is on, one door was unable to be locked.

Location was the reason for selecting Sebel Twin Waters. We have stayed a few times before and enjoy the surrounds - beach nearby, Novotel facilities and the lagoon.

Access to Novotel facilities no longer includes their pool, which we hadn't been notified about prior. Minimal staff at Sebel meant that promises of delivering towels didn't eventuate. The property we were given did not match the property illustrated (which we had stayed at previously and so knew it had easy access) and only had one bath rather than the two promised, and a heap of stairs that were also not mentioned. Kitchen did not seem equipped for catering for 5 people for a week. Only one bedside lamp in the master bedroom which was odd.

This is like a second home for us. Great for the kids, with all the facilities and activities. The unit we stayed in was clean and well presented. We were lucky to get a nice person at the Novotel to allow us use of the pool for the week there for a smaller than usual fee.

Bin room left a bad smell through the place though, particularly near the lift.

Perfect little get away. To able to walk straight out from your room to the lagoon was great. Having the beach just 5 minutes walk away was also great. High light was snorkelling in the lagoon. The fish in there are huge! Having everything you need at walking distance makes the stay that much better.

House was beautiful, the location and proximity to the Novotel facility was great.

Cleaning needs to be improved, dust on furniture, back deck on pool level could be fantastic but needs a good clean. Pool was dirty (pool cleaners did come during the stay) we were unable to get the pool spa to work and contacted reception a number of times, pool cleaners were also unable to help. The main door from the house to the back deck was not functional. It just needs repair. When booking I included that we would have three cars one being electric needing access to recharge and was told the house had a garage. When we arrived there was no access to garage or external power point. Staff eventually provided an extension cord and we worked out how to open garage door to run the extension lead. We also could not get the spa in the master bathroom to to operate. If you are part of a larger group be aware there are only two full bathrooms (one of m is the very open ensuite in the master bedroom) plenty of toilets but another shower on either the ground or top floor would be great.

THe only annoying point is the next door or upper level apartments dragging their chairs across the floor echo's loudly into the bedroom. if they are on the deck above dragging the chairs across the floor again very loud and annoying when on the bottom floor.

ability to cook rather then takeout. The Location, view, proximity to the beach and golf. we were staying for a conference at the Novotel.

We travelled with family so we enjoyed having space both inside and outside to connect and share meals. We moved between apartments. I appreciated the abundant glassware and crockery in the apartment

Coffee! a one person coffee press is not enough for an apartment that sleeps 6 people. I imagine many people fly into the Sunshine Coast so a decent coffee plunger or coffee bags could be there for first morning. Instant coffee is no substitute.

Overall it was still an enjoyable getaway location with some really great kid friendly activities and there’s genuine care given to the environment.

The room amenities should be checked and tested. Wifi wasn’t great - the tv in the master wouldn’t connect.

Lovely apartment and outlook

We were not allowed to use the pool

Loved the location and the unit. Great size and layout. Parking was great. Secure complex. Would stay again for sure!

Nothing. It was perfect!

Extremely disappointed to be told we could not use the swimming pool at Novotel. We were part of a large group with Miss Daisy Spakle organisation supporting disabled children but we were not allowed to swim with them. We should have been notified prior and we would have changed accommodation to Novotel side. Absolutely ruined our holiday.

Property was immaculate and beautifully designed. Gorgeous grounds, quiet yet with easy access to all the action over at the main pool and bar / restaurant at the Novotel.

They were a bit short on towels and asked us to wash ours which wasn’t very convenient during a short stay.

Loved the facilities, was very helpful to have the ramp for our child with a disability

Not being able to share the novatel pool over school holidays, even when the pool wasn’t that busy

The spaciousness and cleanliness of apartments. Beautiful location but you need a car as not close to cafés and restaurants

No cafe

Beautiful setting, great walking tracks around property.

Reception area very dated. You will definitely need a vehicle to get around.

Nice quiet spot

Unit 52 Oven cooktop not working, ensuite toilet not always working, no light outside unit to get in was pitch black.

Quite location, nice beaches and bush setting clean apartment

Need to tell you only one car park Front carports needs blowing or sweeping before arrival BBQ very old , probably need a upgrade It having avents need warnings of road closure BEFORE booking as people will need to catch flights ect