Sterling Darjeeling

location exceptional.staff very helpful.

a very steep climb to the resort.makes you tired if you go for a walk outside

Great property, friendly staff and good buffet breakfast ! Stayed in the cottages with balcony, amazing scenery amidst nature

The karaoke wasn’t up to the mark, also need your own transport or taxi given its location.

Overall, quite nice complex. Very nice and kind staff. Rooms were comfortable, food choice (especially for dinner) was quite good. The view to Kanchenjunga (if you are lucky with the weather) is also amazing.

Internet was horrible... I see it is a repetitive comment, so the hotel would really need to take some action. Windows in the rooms were not opening, which created a constant smell of humidity.

Absolutely great service and location. Best views of the Kanchenjunga on a clear day. Great food, some local dishes available on request. Best staff ever. They made the entire experience worth it.

Liked the clean and hygiene, and the room service was excellent

Room size could have been a little more bigger

The location and the staff were excellent!

The food was a bit too spicy & some of the conference crowd was weird

The staff were attentive and polite, and the rooms were neat and clean.

Food was a bit spicy

Beautifully located for views, the best part was the view of Kanchenjunga directly from the hotel at sunrise. The hotel staff and those in the restaurant were very courteous and helpful. The restaurant is clean, good food as well.

I had to downgrade at the same price to smaller rooms in the main building since heating in winters is not adequate in the cottages, which appeared a bit rundown. Felt overpriced.Although overall good experience, room fittings could be better maintained.

Location and the most added advantage was the pristine view of the mighty Kanchenjunga, right from the hotel.

Self cooking facilities were removed which was a negative for the hotel.

Very little

It was a complete disappointment. From horribly old and moulding rooms to constant breakdowns. Phones dont work, heaters dont work. Food is not delivered on time or even the orders taken wrongly. Staff is by and large ruse except one manager who was trying his best to keep us satisfied but was failing as everything around him was pathetic. Now to Booking.com and its culpability. You had rated it 4 star with genius rating. Charged us a premium. The listing is full of misleading pictures or rooms and amenities. You are complicit in cheating travellers along with the hotel in promoting it. I want a refund for this horrible experience. Pls treat this as the first of many complaints you will face

location, hospitality & above all scenic view

The location and the breakfast spread. Awesome service.

The Spa experience was not good.

Location

Extra cost Rs 1000/- taken for a children but not given any facilities. Also charging 18% GST on food when we taken food directly from restaurant. One linter package local water like basilary price taken Rs. 60 this not my expectation. One plate stream rice Rs. 250+18% GST and quantity also was not good as compare to price.

The property was nice, the view from the hotel was good.

The bathrooms were very small, not justified with the price. Food was below average and one can only order food in a particular time frame like you cannot order anything from an inhouse restaurant during 3 pm to 7.30 pm... bizarre

Overall experience was wonderful. We got upgraded in a better family room.

What we didn't like was not anyone's fault. The slope one had to climb to approach the hotel, the ups & down layout, the road connecting the resort to the main road was too congested & narrow. Lots of time was wasted due to road clogging.

It’s the most beautiful property situated away from the hustle bustle of the city

The access road is a bit of a messy path. But that is taken care by the property.

We liked the food quality and also the cleanness of the property. Sizes of the GR also good

As far as premium room is concerned it is far away from distance. We faced problem due to rain

Value for money and good food

Wifi very slow or sometimes doesn't work at all

Location and rooms were comfortable. Staff was very courteous.

Food could have been better. It was good sometimes other times bad.

The location and the majestic view of Kanchenjunga

The food , the WiFi service was not working properly