Hotel Sun Ring

Very helpful staff. Clean and tidy, with good restaurant. Good location

They use a third party Laundry service which didn't clean our clothes well at all. However the hotel refunded us the costs for this

Very clean hotel with big, spacious rooms.We had breakfast and dinner at the hotel restaurant and it was very nice. The hotel manager Sudhir was very helpful and he assisted a lot by booking our transport and making sure everything went smoothly.

The cleanliness, maintenance and the food.

The housekeeping staff forgetting to clean the room.

Overall you get what you pay for. Rooms are really nice, although hot water goes in and out, but this is quite common across India. There is also quite a nice dining room downstairs and room service is quick. Security team out the front are fabulous and made us feel really safe and cared for. Female staff are all particularly nice and switched on, as well as the bellboy. Relatively affordable and quick laundry service. A big stand out was the team going above and beyond by providing a packed breakfast for us on our way to the train station to leave, which was really nice of them. After staying in India for 6 weeks, I can confidently say this accommodation is pretty average. Tip if you do stay here - tell your taxi/tuk tuk drivers you’re staying at the Hilton because they won’t know where this hotel is and the Hilton is just down the road.

Unsure if this was language barriers or just their ways of working, but we had some odd interactions with the staff. For instance, it’s got a full reception team yet ordering a cab to the airport early in the morning was extremely difficult and extremely expensive. Felt a bit suss - recommend organising your own driver a few days in advance direct to make sure you don’t get ripped off. Also, we got a lot of calls to our room either really late at night or early in the morning when we were sleeping about things that definitely could have waited or been communicated through WhatsApp. And we had HUGE misunderstandings about room cleaning, it was like they would wait until we were back from sightseeing to come in to clean the room? And every time we asked for them to do it when we were out, they wouldn’t do it even though they had several hours… In general, staff were not very grateful of how much we tipped too and expected tips even when things were incorrect, service was slow or they were rude. Also, as a woman I felt ignored or overlooked often where they would preference speaking to my husband even though the booking was in my name, or if I had a complaint or question they wouldn’t direct the answer to him?

Sun Ring Hotel in Agra offers a practical and well-located option for travelers planning to visit the Taj Mahal. As a relatively new establishment, it holds promise but already shows signs of wear, indicating the need for some renovation to maintain its appeal.Check-In & Payment:The check-in process was efficient and quick, which is always a plus for guests arriving after a long journey. However, the inability to process card payments due to a malfunctioning machine was an inconvenience that could have been better managed. Ensuring a seamless payment experience is crucial for a modern hotel, especially one catering to international visitors.Rooms & Amenities:The rooms are well-equipped with all the essentials needed for a comfortable stay. While not luxurious, they provide good value for money. Cleanliness and maintenance are key factors that could elevate the guest experience further.Dining & Breakfast:The breakfast selection was adequate, offering a reasonable variety to start the day. The option to order a freshly prepared omelet was a nice touch, though a wider selection of fresh items could enhance the overall experience.Location:One of the strongest aspects of Sun Ring Hotel is its prime location. Situated conveniently close to the Taj Mahal, it also offers easy access to two highly-rated local dining spots—Pinch of Spice and The Salt—both excellent choices for those looking to indulge in authentic flavors.

All the staff were very friendly, we had a comfortable night stay and even got a room upgrade. Sudhir found my kindle after leaving, messaged us and we managed to get it before leaving Agra which was very kind!

A few things weren’t available on the menu but we enjoyed dinner still.

Nice location, easy to find, big room, good restaurants around.

Service is unfortunately not that good, asking where could I find an ATM, not knowing the answer isn't a problem, but not even caring to find the information... Breakfast closes at 10.30am which is pretty late, good, but reception calling at 8.45am and again 9.45am to ask when you'll have breakfast isn't pleasant. Let them know on their arrival as you do, but please don't call.

Apart from breakfast nothing was good

They could provided basic facilities such as hair dryer, brushing kit, inside slippers etc. There was no stand for baggage. The staffs tried to pursuade to give us room of lower quality. Overall cleanliness was extremely poor. Staffs were loud and were shouting while cleaning the rooms. And the worst part was their toilets in lobby room

Clean and new. Convenient for the driver as there is available parking to wait.

Not the most warming welcome and no hot water in the shower.

New hotel. Good location and excellent service. Good for foreigners not backpackers. I highly recommend it.

All was great, only a a new hotel they may be working on the hot water in the shower, but they provided the hot water in buckets, like normal Indian culture, not a bad thing at all.

It was great stay .we checked in late but help desk person was really helpful and the best thing was the breakfast ,it was really good

Quick Service, hygienic rooms and good food. Sudhir Singh was of great help.

On the road side , parking very , Staff , Receptionist very well manners . Love the stay

Nothing wrong .Everything is perfect very easy check in .. smooth check out Lovely staff

Recently opened hotel. Everything fine

Rooms size

Good

Pleasant

Superb

Pleasant